SHAUN P. KELLY

** ******** ***** ****:

610-***-****

Lititz, PA 17543 abmtl4@r.postjobfree.com

PROFILE Diligent, self-motivated and results-oriented individual seeks

to utilize acquired skills, experience and education with

opportunities for growth based upon performance.

SUMMARY - Experience in a variety of areas including sales, account

management, new business development, multi-channel

marketing, career counseling, resume writing, customer/

public/media relations, and journalism.

- Proven ability to demonstrate a high level of flexibility

and retention of knowledge in fast-paced and rapidly

changing environments.

- Identify target audiences and develop objectives

utilizing an understanding of sales, marketing and

product management strategies; creative problem solver

with proven ability to create cost savings, increase

efficiency, and contribute to business success.

- Consistently meet time deadlines and standards of

productivity; recognized as a top-performer among

supervisors and peers.

- Computer experience includes work in Microsoft Office;

Adobe PageMaker/ Photoshop; Quark Xpress and extensive

use of Macintosh programs/applications.

-

EMPLOYMENT WALGREENS, Trooper/York, PA

2009-Present

Pharmacy Technician

- Enter and sell prescriptions, promote savings club

memberships and other in-store items to patients at store

counter and drive-up window; advise customers on products

and remedies based upon past pharmaceutical experience.

- Resolve complex third-party billing issues; explain

issues to patients in easy-to-grasp language.

-

MERCK & CO., INC., West Point, PA

2006-2008

USHH Professional Representative - Outbound, National

Business Group

- Called upon and managed over 400 physician offices

located nationwide while representing a variety of

company products via telephone and Internet mediums;

. Rated No. 1 in Market Share Change among all

outbound representatives in the department for JANUVIA,

Merck's latest product on the market, as of June 1,

2008.

- Participated in required training; successfully completed

exams and certification for the following products:

ZETIA, VYTORIN, COZAAR, HYZAAR, JANUVIA, JANUMET, FOSAMAX

and SINGULAIR; also completed exams and certification for

the following disease states: Hyperlipidemia,

Hypercholesterolemia, Diabetes and Diabetes Awareness,

Osteoporosis, Asthma and Allergic Rhinitis. Also

completed additional exams for Medical Terminology,

Clinical Pharmacology, along with competitor products and

disease states.

. Received award from Business Manager for placing the

highest number of total outbound calls in the first two

quarters of 2007.

- Served as team representative on Sales Representative

Council; interacted with the NBG Director in

communicating departmental issues, and worked with

multiple individuals in order to develop creative

solutions and facilitate positive change.

. Promoted from Medical Representative to Professional

Representative after one year.

SCHAUMBURG FLYERS, Schaumburg, IL

2005-2006

Director of Group Sales

- Oversaw group sales department, including the management and

training of full/part-time staff; game day duties

included the supervision of the pregame picnic area and

the customer relations booth.

- Provided excellent customer service to group leaders

and ballpark guests. Coordinated outings with contact

people; found quick and adequate solutions to a variety

of issues as they arose. Followed up with clients to

ensure satisfaction.

. Group sales totals finished $85,000 (70 percent) higher

through 2006 off-season than at the same point in 2005;

increased revenue in 2005 by more than $40,000 (15

percent).

- Presided over weekly meetings with group sales staff;

advised and motivated staff members; kept track of sales

standings and supplied weekly updates.

. Developed guidelines and orientation materials for members of

group sales staff.

SHAUN P. KELLY

Career Journal Page Two

EMPLOYMENT A BETTER RESUME SERVICE, Merrillville, IN

2004-2005

(Continued) Writer / Manager

- Consulted with new and existing clients and provided a wide

range of services from resume writing to career

counseling; oversaw needs of office branch.

. Consistently ranked among company's top five branches in

sales during tenure.

THE TIMES OF NORTHWEST INDIANA, Valparaiso, IN

2001-2005

Sports Clerk / Freelance Writer

- Covered local high school and collegiate sporting events;

interviewed coaches and players; wrote articles,

features, staff reports and preseason previews on

deadline.

. Worked with Sports Information Directors and

Media Relations departments to schedule convenient

interview times with coaches and players.

- Proofread and copy-edited the work of staff and feature

writers.

-

COCA-COLA BOTTLING COMPANY, Portage, IN

1995-1999

Special Events Coordinator (1999)

- Oversaw the promotions and marketing of local events

and charitable programs; sold company products in

conjunction with events.

Merchandiser (1995-1999)

- Built displays, stocked store shelves and created

signage to promote product visibility.

. Accompanied regular drivers with high volume

routes; occasionally merchandized stores and placed

orders. Trained new route merchandisers.

INTERNSHIPS CHICAGO WHITE SOX, Chicago, IL

2003

Public / Media Relations

- Worked closely with the Manager of Corporate

Communications and the Director of

Public Relations in planning for the 2003 All-Star

Game.

. Managed activity in one of the auxiliary press boxes

for the All-Star Game and the

corresponding All-Star Weekend; also returned to

provide support during the 2005

playoffs and World Series.

- Prepared media materials including player statistics,

game notes and post-game notes; drafted press releases

and promoted team events such as player appearances.

. Contributing writer for the Season-in-Review

publication.

- Assisted in the preparation of post-game news

conferences; compiled and analyzed monthly media coverage

data.

CHICAGO BLACKHAWKS, Chicago, IL

2002

Public / Community Relations

- Helped coordinate donation and charity event

requests.

- Provided support to staff before, during and after

games in press box and interviews.

- Assisted in copy editing the 2002-03 Media Guide;

wrote responses to fan mail.

. Conducted research project by compiling data from

team archives; transferred 75

years worth of information into a data base program.

- Aided in coordinating player participation at charity

events.

EDUCATION PURDUE UNIVERSITY, West Lafayette, IN

2002

. Received Bachelor's degree in Liberal Arts;

emphasis in Communication.

REFERENCES Professional references available upon request.

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