Stephen D. Leonard

**** ****** ***** ****

Trinity, NC 27370

Phone: 336-***-**** abmtir@r.postjobfree.com

ACCOUNT MANAGER DEVELOPS STRONG CORPORATE RELATIONSHIPS

A Goal Oriented, Results Driven Account Manager with incomparable

Networking skills. Capable of performing multiple tasks in various

demanding situations while continuing to make company profitability and

customer satisfaction a top priority. Strengths include the following

skills:

Account Management New Business Development Product Development

Materials Management Consultative Sales Customer Retention

Project Management Relationship Management Process Improvement

CORPORATE CLIENTS

Ikea, Shaw Floors, Arborcraft, Kimball International, OFS Brands,

Sauder Woodworking, TFI, Heitink Plywood, Boa Franc, Award Floors,

O'Sullivan Industries, Patrick Industries, Armstrong, Mannington Floors

PROFESSIONAL ACCOMPLISHMENTS

state farm insurance - brooks nash agency 2009- 2010

Temporary Position. Responsible for the sale and service of life, health,

property, casualty and financial products

Life and Health Specialist

Travel within the Piedmont Triad offering public and private workshops to

individuals, schools, churches and charitable organizations

. Accountable for increasing annual sales by 20%.

. Develop and maintain relationships with individuals and organizations

. Educate members of the community about insurance and financial planning

through workshops and seminars

AkzoNobel 2006 - 2008

Achieved a broad understanding of various adhesive systems with Casco

Adhesives, an AkzoNobel Coatings Inc. business unit. AkzoNobel is the

largest global paints, coatings and specialty chemicals company employing

over 60,000 in 80 countries.

National Account Manager

Traveled throughout United States and Canada providing sales and solution

based technical support to flooring manufacturers, veneering companies, and

ready to assemble furniture manufacturers while utilizing engineered

adhesive systems such as Urea Formaldehyde, Emulsion Polymer and PVA

applications.

. Accountable for $2M annual revenue increasing annual sales by 20%.

Business unit goals included strategic planning gross margins, local

operating costs (LOI) and economic value added (EVA).

. Developed and maintained relationships with no less than 13 major

accounts and their corporate executives, management and hourly employees.

. Worked closely with vendors and account personnel to conduct price

analysis, and product audits to insure quality assurance and contract

accuracy

. Developed and implemented strategic sales forecasts, plans and goals for

each assigned key account in order to meet the National Accounts annual

sales goals

. Monitored each key account against goals and formulated and reviewed

sales strategies and procedures necessary to meet growth and

profitability goals

. Communicates with Headquarters in order to keep current on business

activity, business conditions, and customer service requirements

. Coordinates and works with Marketing and Product Management on product

problems, improvements on existing products, new product requirements,

and competitive information

Stephen D. Leonard

page two

AkzoNobel continued...

. Attended regional and national sales meetings as well as participated in

trade shows and trade/association conventions

. Maintained current awareness of competitors, competitive product lines

and programs

. Completed and submitted on a timely basis expense reports, business

activity of each assigned account, and key account strategy development

. Promotes new products and programs

Leonard & Associates 2001 - 2006

Retirement Advisor

Recruited and supervised a group of Regional Sales Agents and was

accountable for sales and marketing of retirement services to clients

through mail lead programs, networking events, cold calls and educational

workshops. Specialized in IRA and qualified plan management, as well as non-

qualified programs and asset protection. Worked closely with the skilled

nursing and long term care communities and have a strong understanding of

managed care programs such as Medicare and Medicaid.

. Spoke to audiences at Long Term Care facilities educating families on

obtaining long-term care and protecting assets resulting in prolonged

retirement income

. Educated Medicare recipients on all Medicare Health Plans resulting in

lower health costs and customer satisfaction.

Quality Consultants 2000 - 2001

Lean Process Consultant

Offered engineering services to manufacturing facilities, including Lean

Manufacturing, Kaizen Event coordinating and other cost and set-up

reduction.

. Conducted Kaizen events in order to reduce cost and set up reduction

resulting an average of $100k savings per year.

. Conducted Lean Manufacturing events in order to reduce processes and

materials resulting in an average of $50k savings per year.

Lexington Furniture Industries 1998 - 2000

Product Engineer

Accountable for aspect of engineering such as product flow, cost analysis,

Bill of Material creation and maintenance, product development, new product

design and implementation utilizing Auto CAD, Kaizen event coordination,

set-up reduction, materials cost reduction, time studies, new manufacturing

method implementation, process improvement, assurance of CNC programming

and digitizing tool and knife patterns. Project manager for two major

projects: Value Engineering and Implementation of Oracle production and

inventory software.

. Conducted Kaizen events in order to reduce cost and set up reduction

resulting in an annual saving of more than $200k

. Managed Value Engineering events in order to reduce machining processes

and raw materials resulting in an annual savings of approximately $300k.

Miller Desk 1993 - 1998

Product Engineer

Accountable for product development utilizing Auto CAD software, time

studies, and quality assurance. Responsible for production of company price

list and inventory management utilizing.

. Conducted time studies and quality assurance to ensure efficient

machining processes and quality product line.

. Managed design and new product development processes resulting in

increased annual sales of more than $250k.

stephen D. Leonard

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AWARDS & RECOGNITIONS

Outstanding Performance Award

President's Award

National Customer Satisfaction Recognition

PROFESSIONAL TRAINING

Life, Health, Medicare, Long Term Care and Property/Casualty Insurance

Licenses

Sales Training: Brian Tracy, Question Based Selling

Ed Slott, Defusing the Retirement Saving Time Bomb

COMMUNITY SERVICE

Blood Donor, Bone Marrow National Registry,

Coach - Davidson County Parks & Recreation

C.O.A.T - Community Outreach of Archdale/Trinity

EDUCATION

BS, Business Management, East Carolina University, Greenville, NC

GPA 3.5; Expected Graduation: 2011

Business Administration, High Point University, High Point, NC, GPA

3.3,

Diploma, Mechanical Drafting, Davidson County Community College,

Lexington, NC

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