Sales Assistant

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Heather Marie Durham

**** *. ******** **. ******, Al 36301

Cell: 334-***-****

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My objective is to obtain a position in a field that will challenge my current skills

OBJECTIVE:

and allow me to interact with people, also leading to long term employment.

EXPERIENCE:

7/2008 – Present

Sales

Representative Kym Industries - Slocomb, Al

Call customer base on a daily basis; meet daily, weekly, monthly sales goals.

Generate and follow up on sales leads. Create purchase orders, packing lists,

and invoices. Run customer credit cards daily. Run detailed credit card report

and settlement report daily. Key in customer orders, answer the phone

promptly, email and fax invoices, price sheets, and quotes. I am responsible

for handling all corporate account information which includes but is not limited

to conference calls, pricing updates, location specific ordering reports,

spending and savings for each location and contacting all non-ordering

corporate locations. Run sales reports, key in new items and new customers,

collect on past due invoices, greet and help visitors. Track shipments when

needed. Over the past two years at Kym Industries I have generated over

200 new accounts as well as maintained all current customers.

11/2007 – 6/2008

Financial Aid Capps College – Dothan, Al

Advisor Assisted prospective students with completing financial aid paperwork;

FAFSA’s, Direct Loan Counseling, Master Promissory Notes, Financial

Planning Worksheets, Credit Balance Forms, and Sallie Mae Loans. Identified

what type of aid students were eligible to receive, processed student financial

aid paper work and mailed to the central office. Created and collated all new

student files and verified all proper documentation and paperwork where in

each file. Packaged student financial aid and met with current students to

update them on any changes in their financial aid status. Assisted them in

completing their FAFSA's for the 08/09 award year. Verified student income

using income verification worksheets, handled all TRA, Vocational Rehab, VA

Rehab and GI Bill paperwork. Printed and distributed monthly statements for

each student account, collected and posted student payments, transcript fees,

graduation fees, uniforms, and any other miscellaneous fees. Met with

students who had delinquent accounts for payment counseling, and set up

payment plans accordingly. Prepared bank deposit detail report twice a week

and made the deposits.

04/2007 – 11/2007

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Capps College - Dothan, AL

Administrative Answered a multi-line phone in a prompt and timely manner, transferred calls

to the appropriate office and announced the name of the caller, took

Assistant

messages and transferred callers to voicemail when necessary. Responsible

all our accounts receivable, created orientation folders for each new student,

created classroom and office signs. Created a schedule of classes for our

Director of Education, Assisted the Campus Director in appointment and

conference call scheduling. Tracked project status and assisted when

necessary so that projects would be completed in a timely manner. Contacted

all vendors for maintenance and service calls when needed; kept inventory of

all office supplies and medical supplies, placed supply orders as needed. Kept

inventory of student uniforms, ordered all new students uniforms and name

badges, created student id cards, helped coordinate all school functions such

as student appreciation days, award ceremonies, and any fundraisers we

participated in. Logged all prospective student inquiries, greeted all visitors,

helped organize group interviews for hiring personnel, logged all admission

representative appointments and updated their appointment status, Assisted

with planning and coordinating new advertising methods, visited local high

schools and various career fairs for recruiting purposes, assisted with any

other miscellaneous tasks.

7/2005 – 1/2006

AAA Cooper Transportation - Dothan, Al

Processed and validated check remittances, prepared checks for applying

Revenue

endorsement, and prepared daily deposit slips. Also processed and set up

Accounting

refund and return checks to customers, and invoiced balance dues.

Clerk

Reconciled bank statements and deposits.

2/2005 – 6/2005

South East Alabama Medical Center - Dothan, Al

Radiology Responsible for signing patients in and out of the department, filing patient x-

Assistant rays, transporting patients to and from the floor, answering the phone,

checking out patients’ x-rays, responsible for providing ER with all requested

films and re-filing after use, filing reports in patients’ jackets, and logging

doctors’ orders for patients.

EDUCATION: 8/2003 – 4/2004

Georgia Southern University - Psychology Major

American Heart Association CPR Certified

SKILLS: Proficient in Microsoft Office Excel, Access, Word, Outlook, and

PowerPoint (Tested Advanced). QuickBooks

Proficient in Conversational Spanish

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