Sales Manager

Deborah A. Mcginnis

*** *** ****** . ******, ** *0220

tel 817-***-**** . e-mail abmtgg@r.postjobfree.com

objective

Secure a challenging and rewarding senior position where I can develop and execute

strategies that accelerate the organizational and leadership capabilities of the

business to drive revenue growth, customer satisfaction and operational excellence.

EXPERIENCE SUMMARY

Have repeatedly grown retail business with years of successful experience and a proven

track record for execution and delivery of results in:

Sales and Profitability

Leadership Development

Attracting and Retaining and Training Talent

Performance Management

Public Relations

Operational Oversight

Loss Prevention

Public Speaking

PERSONAL CHARACTERISTICS

Inspiring, visionary leader with the ability to strategically project opportunities and

see each through to maximum potential

Builds and maintains internal and external partnerships

Creates, communicates and builds support for strategies and initiatives

Analyzes, negotiates and resolves complex issues

Leverages resources driving collaboration and cooperation in order to exceed

expectations

Commands respect through self-initiative, technical and professional competence and

leadership

CAREER EXPERIENCE HIGHLIGHTS

Neiman Marcus 1995 - 2009

Vice President, General Manager - Willow Bend, Plano TX

September 2007 - May 2009

. Developed a $57M store with a history of performing at bottom of the

organization to run sales increases above the company trend

. Improved sales volume from ranking #26 to #22 out of 40 stores while

improving expense rate

. Targeted and strategic approach to public relations increasing event

sales by $3M

. Reduced employee turnover by 20%

. Improved Inventory shortage resulting in a save of $450,000

. Built key relationships in the community increasing customer loyalty

. Created sales and leadership training specific to the needs of the store

Vice President, General Manager - Fort Worth, TX August

2003 - August 2007

. Led a stagnant store to produce $48M from $32M in 4 years

. Increased store contribution (profit) 125%

. #1 customer service out of 40 stores

. Changed the culture of the store to be more in line with the rest of the

organization

. Worked with Education and Development to create targeted training

resulting in improved associate productivity

. Recruited, hired and trained a dedicated, first-class leadership team of

senior and department managers

. Partnered with merchant organization to create fashion forward

assortments appealing to the Fort Worth Market

Merchandise Manager -Northpark, Dallas, TX August

2002 - July 2003

. Successfully led sales, promotions and operations of $85 million in

business

. Redesigned cosmetic staffing model resulting in $25 million in sales

. Developed Apparel, Cosmetics and Accessory businesses to increase sales

more than double the company trend

Buyer Designer Jewelry - Dallas TX January 2000

- July 2002

. Collaborated with designers to create unique and different product

appealing to the Neiman Marcus customer

. Negotiated exclusive product, RTV's, stock balances, advertising,

training, contests, promotions and personal appearances to increase

productivity and profitability

. Created, facilitated, and communicated long and short term strategies,

direction, and product knowledge to all 38 stores

. Worked together with John Hardy to create the diamond collection

gaining exclusivity; becoming the largest product launch in

the history of the brand

. Maximized space and location to benefit sales

Merchandise Manager -Northpark, Dallas, TX August 1995

- January 2000

. Provide sales leadership, merchandise management, and promotional needs

for areas totaling $55M in sales

. Develop and direct a team of 8 department managers leading 180 selling

and support associates

. #1 sales increase 3 out of 4 years exceeding sales plan 4 out of 4

years

. Leader of e-service and optimum selling program

Macy's 1984 - 1993

Merchandise Manager - Galleria, Dallas, TX November 1994 -

August 1995

. Directed staff, presentation and communication of merchandise needs for

areas totaling $28 million in sales

. Partnered with vendors to create promotions specific to market

. Successfully increased sales 3% over plan and 11% over last year

Dillard's 1984 - 1993

Store Manager - Irving, TX March 1993 - February 2004

. Managed daily operations of sales, merchandising and promotional activity

for a 205,000 sq. ft. store

. Increased sales to $30 million achieving the #1 sales increase in a

division of 46 stores

. Supervised and directed staff of 250 employees

. Reduced employee turnover by 51%

. Increased associate productivity to 8% above division average

Store Manager - Lubbock, TX August 1991 - March 1993

. Provided merchandising and management leadership for staff of 30 buyer

sales managers

. increased sales $4.1 million improving total volume rank from #3 to #1 in

the division

. Developed all sales, stock and promotional plans

. Identified and assigned new vendors anticipating market trends

. Merchandised two stores

. Successfully controlled operating expenses and inventory levels

Store Manager - Town East, Wichita, KS August 1990 - August

1991

. Successfully led staff to attain a $2.8 million increase in sales and the

#1 profit in the division

Store Manager - Collin Creek, Plano, TX March 1988 - August

1990

. Increased sales over 45% in 2 1/2 years generating $26 million in volume

while controlling expenses and increasing profitability

Store Manager - Denton, TX April 1986 - March 1988

. Increased sales 36% in 2 years exceeding both sales and profit plan

Merchandise Manager - Town East, Wichita, KS October 1984 -

March 1986

. Provided store training, sales management, event planning and supervised

store presentation

honors/Awards

National Association of Women's Business Owners 2008 Star Award Spring 2001, 2002,

Fall 2002. #1 Sales Increase Spring 1993, Fall 1993. #1 Expense control Fall 1992,

Spring 1991. #1 United Way Campaign 1993, 1991. #1 Credit Solicitation Fall 1992,

Spring 1992, Fall 1991. #1 Sales Per Hour Fall 1992, Spring 1992. #1 Profit Spring

1991, Fall 1990. #1 Key Item Sales 1989. #1 Spring Sales Contest 1990, 1988. Golden

Triangle Mall Best Customer Service Award 1987. Prime Mover Award 1983. American

Red Cross Outstanding Service Award 1978, 1979.

EDUCATION

7 Habits of Highly Successful People

2004

Microsoft: Excel introduction, Excel Intermediate, Excel Functions, Word

2001

Retail Management Skills, Sales Motivation and Retail Training, DDS

1988 - 1993

Executive Development, Macy's

1981

Metropolitan State College of Denver, Denver, CO

1978 - 1980

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