Engineer Sales
Resume:
Kevin Sakal
Sherman, CT ***62
*****.*.*****@*****.***
Profile
Telecommunications Professional offering more than 20 years' experience
providing mission critical software solutions. Poised for a lead program or
project role implementing or expanding a network. Proven performance
delivering complex, simultaneous projects on time and within budget.
Background includes project management with a cellular network operator and
an OEM, leading large engineering teams, and supporting major sales teams.
Excellent understanding of both web architecture and network operator
technologies together with the latest trends in mobile 2.0. Expert in CDMA
1xRTT and EV-DO infrastructure. Confident and competent developing,
compiling, and presenting information on products and services to internal
and external stakeholders. Skilled liaison between sales, field operations,
engineering, and the customer. Dynamic customer champion. Merited several
engineering awards for excellence in project completion, quality, and
customer satisfaction.
. Technical Program Management
. LTE, TCP/IP
. Systems Engineering
. Infrastructure Buildouts
. Product Development & Launch
. New Technology Implementation
. Sales Engineering
. Business Development / RFPs
. Technical Account Management
. Partner / Vendor Execution
. Field Operations
. Quality Assurance
Experience & Achievements
Sherman Home Improvement Co., Sherman, CT 2009 to Present
General Contractor: Provide the full scope of residential contracting
services across the greater market region. Direct complete project
management, from installation to final completion, and offer minor repairs
and mini-makeovers as well. Specialize in projects that enhance homes'
energy efficiency, curb appeal, and ROI.
. Drove business growth at a rate of 50% year-over-year, primarily
through offering competitive pricing.
. Cultivated 60%+ repeat business, and 20% referrals, by leveraging a
reputation for quality service.
Motorola, Montvale, NJ 1990 to 2009
Program Manager / Operations Manager (2007 to 2009): Advanced to this role
to strategically direct the Verizon
Multimedia Message Service Center (MMSC), which doubled Verizon's capacity
in less than 1 year, with new product launches, SW, HW, installations, and
upgrades. Contributed to $4 billion in profits for Verizon, and continually
added revenue by enabling feature releases in an unprecedented time frame.
. During this rapid growth period, addressed and resolved persistent
issues associated with a new hardware release, and migration from the
prior platform, all while maintaining 100% fully operational status.
. Held responsibility for sales, marketing, new business development, and
P&L. Principally liaised with Verizon on issues of engineering,
performance, and quality.
. Built project plans, scheduled Verizon and Motorola engineers,
generated SOWs, and reviewed technical documents.
Sales Engineer / Program Manager (2006 to 2007): Promoted to provide
business management, systems engineering, and telecommunications expertise
to drive Verizon's $450 million sales, and collaborated with product
management, business operations, sales, and engineering to configure all
BTS (CDMA and EVDO), IP, mobile switch, and messaging products for the
Verizon account.
. Implemented CDMA, an industry innovation in that time, which proved
business-critical to Verizon's market expansion.
. Overhauled pricing documentation and associated equipment
configurations, to reduce incidents of incomplete equipment deliveries,
and delayed installations, from 30% to less than 2%.
Kevin Sakal
*****.*.*****@*****.***
Capacity / Performance Engineer (2003 to 2006): Integrally contributed to
30% annual growth of Verizon's Midwest and Northeast markets totaling $175
million, by leading quarterly capacity reviews, then building out the
network, primarily implementing Motorola equipment. Collaborated with
Verizon to continually improve performance statistics. Additionally,
partnered with the sales team on the radio access network and Nortel MTX
switch product line to create a budget book to guide Verizon's budget
planning.
Engineering / Program Manager (2000 to 2003): Advanced to this role to
direct technical program management for the newly acquired Sprint account,
launching best-in-class CDMA 2000 in cellular markets, and implementing
cellular systems and IN systems nationally. These projects integrally
contributed to a 30% increase in annual revenue to $15 million. Managed a
team of 5, prepared propagation maps, specified infrastructure for SOW's,
and collaborated with customers to deliver unparalleled network reliability
and quality assurance.
Lead Systems Engineer / Project Manager (1996 to 1999): Oversaw network and
database operations for cellular providers in rural markets, applying
comprehensive knowledge of CDMA, SS7, A+, and Motorola products. Employed
Six Sigma methodology. Interfaced with other cellular vendors using IS41
and other IS standards. Resolved technical / cellular issues. Participated
in business development and sales, by issuing recommendations that
increased equipment revenue by $1.2 million.
. Fully directed Verizon's 1st CDMA implementation in the Southeast.
. Merited a commendation from Motorola, for providing superior quality
work.
. Captured the system engineering organization's 1st perfect score on a
customer evaluation.
Senior Systems Engineer (1993 to 1995): Principally interfaced with the
entire customer market, presenting technical cellular features to
customers, including Primeco and NYNEX, implementing special features,
specifying equipment, determining engineering prices, and resolving product
architecture and data communications issues. Designed and released an
innovative switch database questionnaire, which became the standard for
systems engineers to employ e-commerce to communicate with customers.
Systems Engineer (1990 to 1992): Provided field support on projects
nationwide, which involved managing project status, interfacing with the
lead engineer, and recording implementation time to project future costs.
Adhered to Six Sigma quality standards. Additionally, generated
installation and as-built documentation.
Western Union, Washington, DC 1984 to 1990
Systems Engineer (1984 to 1990): Directed the newly-launched fiber optic
department, which implemented systems from the DS0 level to the fiber
signal. Provided technical recommendations on RFPs and SOWs, computed
financial impact, and advised on pricing strategy. Obtained a Top Secret
clearance for work in the White House, Pentagon, and FBI. Traveled across
the US to design and implement fiber optic networks for MCI and Sprint.
Education
Bachelor of Science, Electrical Engineering
Manhattan College New York, NY
Training
Six Sigma
Motorola Products
Nortel Switches
Certifications
PMP Candidate 6/2013
Cisco Certified Network Associate (CCNA) 6/2013
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