L onzya Hammonds
Saint Petersburg Fl 33702
abmtck@r.postjobfree.com
A highly motivated Senior Information Technology professional. Experienced in all phases of application
development. Strong technical skills in mainframe environments, with a solid background in managing
both projects and resources.
• Experience in analysis, batch and online programming utilizing COBOL, CICS, DB2, and MVS JCL.
• Expertise in design, coding, testing and validation of applications to support production systems for
employment security, academic budgets, insurance, and reporting with a commitment to quality.
• Solid knowledge and experience with TSO, ISPF, ChangeMan.
• A proven ability to interface with diverse professionals, generate end user requirements and
train/mentor junior programmers.
• Demonstrates strong analytical skills by consistently troubleshooting and resolving complex technical
issues. Capable of rapidly reviewing, testing and debugging program code.
• Track record for delivering solutions to improve business process and reduce operational costs.
PROFESSIONAL EXPERIENCE
Healthplan Services, Tampa Florida COBOL/CICS/DB2/VSAM
TECHNICAL MANAGER (Subject Matter Expert) 01/2006 - present
SENIOR PROGRAMMER/ANALYST 01/1999 - 12/2005
Key member, utilizing analytical and technical skills to design, develop, and support applications for
administering carrier partner’s (client’s) day to day business activities. Activities including underwriting,
billing, payment processing, agent commission payments, reporting and call center.
Responsibilities:
• Function as Production Support Focal Point for Incident Management. First level triage, and the
assignment and tracking of problem incidents. Mentors team of developers to ensure that the best
approach for a permanent resolution is put in place. Resolve incident tickets utilizing analytical
skills, along with skills in COBOL, CICS, DB2 and VSAM.
o As focal point, led the team in reducing the average number of incident tickets by 30%.
o As focal point, led the team in a significant reduction of the number of reoccurring incident
tickets.
• Managed new carrier partner implementations as well as enhancements to existing applications.
Utilized SDLC methodologies. Participated in JAD sessions with carrier partners to ensure that both
client requirements and application capabilities are clearly understood. Compile project estimates.
Draft high level design documents. Provide training and coaching to IT resources. Review and
approval of detail design documents and/or creation where necessary. Review and approval of code
and testing results to ensure accuracy and that specifications were followed. Project staffing.
Lonzya Hammonds
Techdata, Clearwater Florida COBOL/CICS/DB2/VSAM
SENIOR ENGINEER 01/1998 - 01/1999
Responsibilities included working closely with customers and functional integration team to complete
outstanding tasks.
Florida State University, Tallahassee Florida COBOL/CICS/DB2/VSAM
COMPUTER PROGRAMMER ANALYST/MANAGER 12/1995 - 12/1997
Developed and maintained budget applications. Responsibilities included requirements gathering, project
estimation, analysis and coding, and providing assistance to team members. Acted as project coordinator
for Year 2000 efforts.
Department of Labor and Employment Security, Tallahassee Florida COBOL/CICS/DB2/VSAM
SYSTEMS PROJECT ADMINISTRATOR 03/1994-12/1995
Supervised unit responsible for developing and supporting applications key to Job Placement.
Responsible for resource management, hiring, evaluations, project staffing and employee leave and
attendance.
Department of Labor and Employment Security, Tallahassee Florida COBOL/CICS/DB2/VSAM
SYSTEMS PROJECT ANALYST 08/1990-03/1994
Acted as Project Leader for applications related to Job Placement. Responsibilities included requirements
gathering, project estimation, analysis and coding, and providing training and support to team members.
Department of Labor and Employment Security, Tallahassee Florida COBOL/CICS/DB2/VSAM
COMPUTER PROGRAMMER/ANALYST II 02/1989-08/1990
COMPUTER PROGRAMMER/ANALYST I 07/1988-02/1989
COMPUTER PROGRAMMER 08/1987-07/1988
Responsibilities included requirements gathering, project estimation, analysis and coding.
EDUCATION
Troy State University, Troy, Alabama
BS COMPUTER INFORMATION SCIENCE