Sales Customer Service

ALAN GELLER

*** **** ******, *** *****, CA ***** ? 949-***-****

Regional or National Sales or Operations Management Role

Qualifications Summary

Sales and Operations Management professional experienced working in fast-

paced environments, demanding strong organizational, technical and

interpersonal skills. Trustworthy, ethical and discreet, committed to

superior customer service. Confident and poised in interactions with

individuals at all levels, detail-oriented and resourceful in completing

project and able to multi-task effectively.

Contract Negotiation, Customer Service Pro, Field Sales & Marketing,

International Team Builder and Collaborator, Marketing Communications,

Human Resource and Organizational Development, National Account Management,

Purchasing, Strategic Account Development and Management

Director of Business Development 2009

BULBTRONICS, Farmingdale, NY

. Charged with the development of the industrial and commercial lighting

sales channels

. Sales responsibility included the USA but focus was the West coast and

Southern California

. Achievements included the beginning stages of a sales development & brand

expansion.

National Sales Manager 2002-2008

PHILIPS LIGHTING, Farmington Hills, MI

. Promoted and Relocated to Orange County, CA from Detroit

. Managed a Specialty Lighting sales channel selling direct to end-users

and through distribution.

. Sales responsibility: North & South American OEM, specialty and major

electrical distributors.

. Achievements: New distribution model. Sales and project management of a

mature product line selling to consumer and industrial oriented OEM's,

Honeywell, Siemens, and Crouse-Hinds.

Account Executive 2001-

2002

EXPEDITORS INT'L OF WASHINGTON, Romulus, MI

. Managed a large geographic sales area of Michigan calling on medium to

large OEM's.

. Sales responsibility: Importers and exporters located in the State of

Michigan

. Achievements: Being awarded a multi-million dollar contract from a

global manufacturer

Director of Sales and Marketing 1997-2001

YORKA, SL Lighting, Southfield, MI (Barcelona, Spain)

. Established USA based office for Yorka SL Lighting. Managed all aspects

of the Sales and Technical office including but not limited to personnel,

benefits, purchasing as well as Sales and Marketing while reporting back

to Barcelona headquarters.

. Sales responsibility: Automotive, Light & Heavy Duty Truck plus

Motorcycle

. Achievements: Being awarded first large Lighting contracts to both GM &

Toyota

Key Account Manager 1994-1997

OSRAM SYLVANIA (OSI), Dearborn, MI

. Promoted and Relocated to Detroit from Atlanta

. Managed the Chrysler Account valued at $200M in lighting assemblies and

sources.

. Sales responsibility: Collaboration & networking with on-site Lighting

engineering services to all platforms as well as off-the shelf service

parts to the account.

. Achievements: Lighting programs being awarded on all platforms, enormous

growth and adding an account manager

Regional Distribution Center Manager 1993-1994

OSRAM SYLVANIA (OSI), Atlanta, GA

. Promoted and Relocated to Atlanta from Chicago

. Management and full responsibility for a 200K square foot facility, an

operation with 40 Teamster warehousemen, 3 supervisors and an office

staff of 5, including my secretary, with an operational budget of

approximately $10 million.

. Achievements: Distribution Center of the Year award during the first year

and transform relationships by building alliances with staff and union.

Distribution Center Manager 1991-1993

OSRAM SYLVANIA (OSI), Chicago, IL

. Promoted and Relocated to Chicago from Los Angeles

. Directed first shift operations in a 250k square foot facility, which

included managing 20 warehousemen directly and 5 office personnel as well

as a 2nd shift supervisor and 15 additional warehousemen and office staff

associate.

. Achievements: Implementing new warehouse inventory planning, policy and

procedure development and disaster recovery planning for the National

Customer Service Center.

Distribution Center Foreman 1988-1991

OSRAM SYLVANIA (OSI), Ontario & Los Angeles, CA

. Supervised 20 IBEW warehouseman plus 2 office staff and directed 2nd

shift distribution operations in a 200K square foot building in Ontario,

CA (GTE/Sylvania).

. Special project and engineering liaison: Immersed in industrial design

and development of new facility. Managed a purchasing budget of $1M and

was the on-site liaison between the Industrial Engineering department and

local contractors and developers.

. Managed the receiving and stocking department in Los Angeles

(GTE/Sylvania) before relocating.

. Part of special Advance team assisting in start-up activities of new

distribution center operations.

. Chosen to supervise the downsizing, rationalization and migration of

multiple Distribution Services sites in Southern and Northern California.

Associate Engineer 1988

Lockheed Aeronautical Systems, Burbank, CA

Education

California State Polytechnic University, Pomona, CA

B.S. in Business Administration

* Applications of Industrial Engineering

Corporate Training & Seminars

Customer Service, Finance, Focus Groups, Guerilla Sales Training, Human

Resources, Interviewing, Marketing Surveys, Operations, Quality, Sales,

Union Contracts

Computer Skills

Apple iWork products: Keynote, Pages, Numbers

Computing environments: Apple OS, SAP and Microsoft Windows

Google products Familiar with all the entire suite of Google

software

Microsoft Office products: Access, Excel, PowerPoint, Outlook Express,

Word

Specialty Sales software: Sales software such as ACT and Sales Force,

Skype, WebEx

Relocation

Open to relocation: Prefer West Coast USA (including HI) or Canada. May be

open to other countries.

Remote Work Location

Since 2002, I've successfully worked remotely for a major multi-national

corporation.

Travel

Experienced global traveler

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