Customer Service Sales

RONALD K. ELERT

*** ******* ***** ****

Dothan, AL 36305

334-***-****

********@*******.***

Professional

Qualifications A versatile and skilled Sales

Representative with a solid reputation

in client development, customer service, creative sales strategies

and contract negotiations. Results-oriented professional

with broad and diversified experience in sales, management,

commercial finance, auditing and marketing. Proven ability

to consistently exceed quotes and goals.

PC applications skills: Windows XP,

Word, Excel, PowerPoint

Professional RBE CONSTRUCTION

Experience Outside Sales Representative / Business Development Manager

March 2008 to Current (Part Time)

. Conduct sales and marketing calls to book meetings with potential

clients to facilitate new business.

. Pursue long-term account strategy that maximizes profits and assist

in cultivating relationships with appropriate decision makers.

. Generate leads through effective cold calling techniques, profiling

clients and consultative selling.

GENERAL ELECTRIC

GE -

Capital

Senior Field Service Representative Jan

2004 to Current

? Build strong business relationships with new and existing customers

and making sales recommendations of new product lines that may prove

beneficial.

. Responsible for helping manage, direct and provide supervision and

guidance to a staff of seven employees that covers sections AL, GA,

FL, MS and SC.

. Facilitate the coordinating, monitoring and preparation of monthly

workloads, schedules, expense statements, improvement plans and

reports to management.

. Responsible for the auditing of GE financed collateral and executing

internal reports while minimizing the portfolio loss in designated

territories.

. Assist with the training, development and evaluation of newly hired

employees.

. Reduce risk through the execution of policy and procedural guidelines.

. Coordinate and execute collateral repossessions and access the

condition and value of merchandise for manufactures and vendors.

TRANSAMERICA

Commercial Auditor Commercial Distribution Finance Jan 1996 to Jan

2004

. Provided protection of company collateral and or assets through

quality controlled inventory inspections.

. Maintained a high degree of internal and external customer service.

. Provided information to numerous business units regarding customer

account status and audit results.

. Assisted in the collection of proceeds from the sale of financed

inventory.

Sales Representative La-Z-Boy Showcase Feb 1990 to April 1991

. Assisted with the sale of merchandise and ordering of new product.

. Responsible for inventory control and auditing of merchandise.

. Facilitated the preparation of delivery schedules and weekly time

records.

Manager Circle City Gym March 1989 to Feb

1990

. Responsible for the purchasing, ordering and sale of merchandise and

supplements.

. Executed the handling of customer relations and contract negotiations

with individuals, businesses and municipalities.

. Provided personal training and design nutritional programs for

members.

Areas of Expertise

& Strengths ? Profit Maximization ? Strategic

Planning

? Customer Service ? Managing

Workload Quotas

? Strong Organizational Skills ?

Action and Results Orient

? Building Referral Based ?

Team Leadership

Client List

Education Troy State University Bachelor of Science in Marketing

-1995

Affiliations ? March of Dimes ? Sigma Alpha

Epsilon Fraternity

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