Christian Appel
Broad Channel, NY 11693
Phone 718-***-****
Cell (718) 415- 3666
E-mail: ************@***.***
Objective: To obtain a Level 1 Computer Technician position, where I can
utilize my comprehensive knowledge, experience and talent with over ten
(10) years of experience. Just please give
me the chance to express myself in action, and I guarantee you won't
find a better and more energetic manager to run the store. Thank you in
advance.
Dell Inc. Computer Hardware Services
Senior Customer Engineer
10/2009-Present
Koeppel Volkswagen,Woodside,NY
01/2008-09/2009
Used Cars Manager
> Top notch very prolific and creative sales manager for the auto
business and the economy we currently in.
> Extensive experience in managing a sales force, training,
closing deals,
Hiring and building the right sales force team.
> Monitor and train sales team to properly T/O to F&I dept.
> Analyze and forecast profitability on a daily basis front / back-
end, computing store results in Excel Sheets for ownership
review.
Lakeview Mercedes-Benz, Rockville Centre, NY
01/2007- 12/2008
Internet Sales Manger
> Extremely prolific in updating the dealership CRM, responsible
for implementing inbound / outbound phone calls integration
and customer's follow-up into CRM and desking tools. Real luxury
sales line approach
and training achieved through Mercedes Benz US courses and
standards.
Nissan of Queens, Queens, NY
01/2005-12/2007
Sales Manager
> Increased dealership standing in Northeastern Region from #20
(twenty) when I took over the store to #11 (eleven) in the month
of Dec, 07.
> Extensive experience in managing a sales force, training,
closing deals.
> Monitor and train sales team to properly T/O to F&I dept.
> Analyze and forecast profitability on a daily basis front /
backend.
> Maintained an excellent CSI rating of 98% (ninety eight).
Star Nissan Bayside, NY
04/2002-12/2005
Sales Manager / F&I Manager
> Brought the dealership to Number One (1) in the Northeast.
Earned Nissan Gold awarded in CSI. Sales Manager
> Increased dealership standing in Northeastern Region from #20
(twenty) to #1 (0ne) in the month of Dec, 04.
> Extensive experience in managing a sales force, training,
closing deals.
> Monitor and train sales team to properly T/O to F&I dept.
> Analyze and forecast profitability on a daily basis front / back-
end.
> Maintained an excellent CSI rating of 98% (ninety eight).
> Monitor new & pre-owned dept, eighteen (18) sales professionals.
> Thorough knowledge of auctions, pricing, internet marketing.
> Trained on DealerTrak.
> Structuring deals negotiating with banks.
Bay Ridge Nissan Isuzu, Brooklyn, New Cars
01/2001-03/2002
Lease Manager / Internet Manager
> Responsible for all lease returns.
> Negotiated leases with new and lease return customers.
> Maintained more than 70% lease renewal rate.
> Monitored lease portfolio on a daily basis.
La Fres Ford Middle Village, Queens, NY
07/1999- 12/2000
Sales Representative
> Ranked number one (1) as a sales professional.
> Delivered an average of (15) fifteen cars per month.
Blue Oval certified.
Education: Bachelor Degree in Computer Science.
1986-1991 University of Bucharest, Romania.
Bachelor's: Mathematics, computer science.
Electro-Mechanical Engineering. Master in Mechanical Science.
Training:
> Reynolds & Reynolds
> ADP
> Arcona
> DealerTrak and much more.
> Professional cars appraiser
> Best in live and online Auto Auctions.
References available upon
request