DIANE L. TRADO
**** ********** *****, *** ***, MD 21014 Phone: 410-***-**** Email:
*****.*****@*******.***
HUMAN RESOURCES DIRECTOR
Optimizing Performance through Proactive Business Leadership
Accomplished senior-level business partner with more than 18 years of
experience leveraging organizations through the strategic value of
relationship management. Catalyst for implementing innovative tactics that
streamline operations, decrease labor management costs, and motivate
employees resulting in continual business growth. Extensive expertise in
HRMS and implementation to improve processes and cut operational costs.
Maintains a balanced perspective that combines a caring approach when
dealing with employees with loyalty to the organizations goals and
objectives.
CORE COMPETENCIES
* ? Strategic HR development, integration, delivery
* ? Full life-cycle recruitment - interviewing- hiring- on-boarding-
orientation
* ? Total Rewards program design- benefit packages-formation of base and
variable pay strategies
* ? Policy & procedure development-implementation-oversight-management
* ? Legal compliance-oversight-problem prevention
* ? Training program: needs assessment-development-delivery
* ? Employee relations program development-implementation
PROFESSIONAL EXPERIENCE & ACHIEVEMENTS
Games Workshop, Inc. August 2002 - August 2009
HUMAN RESOURCES DIRECTOR
* Proactively developed and managed HR infrastructure to support more than
400 employees for rapidly growing international retail leader in table-
top game industry. Developed top-notch HR department by creating
synergetic team that implement and achieve organizational goals and
objectives.
* Introduced web-based talent and HR management system to optimize HR
operations resulting in reduced labor and overhead costs by 35%.
* Led high-volume recruitment efforts to source, select, and hire career-
minded individuals to support rapid company growth.
* Authored and delivered competency-based training to frontline supervisors
reducing overall staff turnover by 90%.
* Created compensation and recognition program that reduced management
turnover by 40% and directly increased sales performance.
* Assisted with development of 5 year strategic plan that increased
operating profit by $2M by the second year without sacrificing any aspect
of total compensation package.
WSMW Industries, Inc. September 2000 - November 2001
HUMAN RESOURCES DIRECTOR
* Created best-in-class HR organizations, systems, processes, and practices
for rapidly expanding industrial and commercial contracting and sheet
metal manufacturing organization.
* Designed benefit package that reduced costs by 15% while enriching total
benefits offerings.
* Led recruitment and selection for entire organization including rapid
growth period that tripled the labor force from 100 to 300 employees and
forged valuable, productive relationships with hiring managers.
* Introduced organizational development initiatives to optimize each
business unit's performance. Initiatives included: assessment tools for
selection and development, performance improvement plans, and conducted
workplace analysis to improve compensation plans.
* Streamlined transactional HR functions to manage company growth without
additional HR staff.
DIANE TRADO
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Baltimore Medical Systems, Inc. July 1999 - September 2000
SR. HUMAN RESOURCES GENERALIST
* Proactive business partner to staff of more than 280 for several full-
service primary healthcare facilities.
* Introduced best practices in benefit design and streamlined
administration resulting in a 15% reduction in overall benefit costs.
* Led HRMS implementation project that automated transactional processes
resulting in a reduction of manual data input and lower error rate.
* Collaborated with cross-functional management to develop performance
management evaluation tools in accordance with JCAHO accreditation
requirements. Successfully obtained accreditation during first
submission.
* Integrated wage increases with performance review schedule to ensure
reviews were conducted timely and contained content that focused on core
competencies of position.
National Multiple Sclerosis Society, Maryland Chapter January 1999 - July
1999
HR CONSULTANT
* Created performance driven HR function for non-profit organization with
multiple locations throughout the mid-Atlantic area.
* Teamed with senior management and board of directors to open lines of
communication and create management development activities that increased
morale and philanthropic efforts over prior years.
* Successfully gained trust of staff and management by stressing the
importance of open communication to a productive corporate culture and
producing tools to facilitate employee openness.
Youth for Understanding International Exchange October 1990 - February 1998
HUMAN RESOURCES DIRECTOR
* Brought full scope human resources expertise with mission dedication to
international organization specializing in educational student exchange
programs. Supported more than 250 employees.
* Within first year, reduced recruitment expenses by 50% and continued to
maintain lower recruitment spending levels in subsequent years.
* Designed and implemented comprehensive and cost-effective benefits
program that matched employee expectations with organizational budgets.
* Established performance review approach that emphasized strategic goals
to support organizational direction.
* Led HRM implementation that improved information flow for government
reporting.
EDUCATION AND PROFESSIONAL AFFILIATIONS
UNIVERSITY OF MARYLAND, UNIVERSITY COLLEGE
Bachelor of Science in Business Management - Concentration in Human
Resources
VILLANOVA UNIVERSITY
Master Business Analyst Certificate
SOCIETY FOR HUMAN RESOURCE MANAGEMENT
Professional Member
COMPUTER TALENTS
ADMINISTRATION PROGRAMS: MS Word, MS PowerPoint, MS Excel, Visio and Org
Plus
DATABASE IMPLEMENTATION AND MANAGEMENT: ITMS, ADP HR/Perspective, Abra, and
InsciPersonality