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Customer Service Manager

Location:
Brunswick, GA, 31525
Posted:
May 12, 2010

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Resume:

**** ******* *****

Lawrenceville, GA *****

Phone: 404-***-****

***************@*******.***

Dear Sir or Madam:

I am applying for the Accountant position listed on georgiajobnetwork.com.

I have reviewed the job qualifications and I am confident that I can become

a valued member of your organization with minimal training.

My experience in Accounting and Administration spans over ten years. In my

experience I have served as a manager as well as a team member. The

details of my responsibilities and accomplishments are outlined on my

resume; what I would like to convey here are the underlying traits and

abilities indicated through my background:

. I am well-versed in a broad range of accounting and administrative

functions. Through my experience in these activities, I am able to

make quick, well-formed decisions as issues and problems arise.

. I am consistently seeking ways to improve processes and operations.

Through changes in task scheduling, employee incentives, and the

ordering of business processes, I have innovated improvements that

subsequently led to significant cost and time savings.

. I maintain a clear focus on producing results. Whether it be through

achieving a high completion rate for on-time payments or influencing

team members to improve their capabilities, I stress that actions

without positive results are costly and set back company goals. Thus,

the "end result" is my priority.

In addition to a results-driven approach, you can be assured that I would

uphold the highest level of work detail and ethical standards as a member

of your team. I am flexible and adaptable to both new situations and

changing organizational needs.

My resume is also attach to provide you with specific details concerning my

background and qualifications. I would appreciate the opportunity to

interview for this position, as I am certain that a face-to-face meeting

would more fully reveal my positive attitude and ability to meet your

expectations.

Sincerely,

Saprina Carter

1056 Country Court

Lawrenceville, GA 30044

Phone: 404-***-****

***************@*******.***

SAPRINA CARTER, MBA

EDUCATION AND TRAINING

Brenau University

Graduate of Accounting, 2010

Webster University

MBA, Procurement and Acquisitions Management, 2006

Savannah State University

BBA, Business Information Systems, 2000

SKILLS

Work experience in the following software:

Microsoft Excel

Lawson software

SAP

MAS 90

Quickbooks

Drake Tax Software

Crystal Reports

PROFESSIONAL EXPERIENCE

Accountant (6/09-present)

Delta Accounting Service, Brunswick GA

. Preparing balance sheet, P&L statements and cash flow statements in

Quickbooks

. Responsible for monthly write ups.

. Preparing corporate, small business and individual taxes using Drake

Tax Software.

. Setting up businesses with state.

. Responsible for billing clients.

. Reconciling bank statements on a monthly basis.

. Filing quarterly and monthly reports with the federal and state

government.

. Make federal and state tax deposits.

Accounting Supervisor (06/07-06/09)

Brunswick Job Corp Center, Brunswick GA

. Responsible for overseeing entire Accounting Department consisting of

4 areas to include AP, Payroll, an Accountant and General Clerk.

. Responsible for closing month end books within 3 business days.

. Reconciled over 50 trial balance accounts on a monthly basis.

. Prepared governmental billings twice a month and submitted to the

Department of Labor.

. Responsible for maintaining a $6 million equipment budget and

monitoring the spending over departments.

. Responsible for developing and implementing a procedure that lead to

reduced late payments to vendors to less than 3%.

. Responsible for developing a procedure to track the flow of

procurement from requisition to payment, this system was designed to

discover bottlenecks in the system and to increase efficiency of the

procurement process.

. Responsible for reporting on operations and equipment budgets on a

monthly basis.

Bookkeeper (1/05-5/07)

Delta Accounting Service, Brunswick GA

. Responsible for bookkeeping task.

. Prepared small business and individual taxes.

. Deposited state and federal taxes for clients.

. Responsible for the processing of client invoices and receivables.

. Reconciled client bank statements on a monthly basis.

. Responsible for filing monthly and quarterly reports for clients.

Information Systems Manager (06/00-09/03)

Department of the Army, 102nd Signal Battalion, Wiesbaden Germany

. Customer Service Manager servicing over 5,000 customers.

. Assisted in the planning and implementation of additions, deletions

and major modifications to the supporting division infrastructure.

. Oversaw troubleshooting, systems backups, archiving, and disaster

recovery for military and civilians within 5th Corp area of command.

. Builds and maintains vendor relationships and manages the purchase of

hardware and software products.

. Managed the purchasing of all software, hardware and other IT supplies

at the division level.

. Ensured that company assets were maintained responsibly.

. Serviced as liaison between various business units to gather

requirements for end user needs.

. Oversees the administration and maintenance of computer stations and

software for company training programs and the Learning Studio and

provides additional support if necessary.

Accounting Clerk (6/97-8/99)

Carson Products

. Reconciled general ledger accounts.

. Processed vendor invoices for payment, prepared checks and updated

vendor information.

. Entered cash receipt data into general ledger.

. Assisted in month end closing.

. Identified and corrected discrepancies related to payable.



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