Sales Representative Customer Service

JOE BERUBE

*** ********* ****** **** *****: 518-***-****

Cobleskill, NY 12043 Cell: 518-***-****

E-mail: *********@***.***

SUMMARY

A well-educated, expertly trained, thoroughly successful Laboratory

Diagnostics, and Pharmaceutical Sales Representative. Recognized by

customers and management as an extremely dependable and technically savvy

individual with an outstanding customer service-partnering attitude.

Highly respected by key opinion leaders as well as key physicians in

territory, which results in increased access and sales in hospital and

laboratory environments. Makes sound business decisions and implements

successful promotional programs, utilizing knowledge base of medical

communities in Upstate New York, Vermont, and Western Massachusetts.

PROFESSIONAL EXPERIENCE

ROCHE DIAGNOSTICS CORPORATION Indianapolis, IN

Account Executive Chemistry and Immunology

(2004-2010)

Demonstrated and sold Chemistry and Immunology equipment to hospitals and

private laboratories.

. Ensured customer satisfaction with the systems as well as adding

assays as they became available by providing a better understanding of

customers needs and working to meet those needs.

. Stopped the loss in market share by rebuilding confidence in Roche as

a company and showing the value of the Roche solution while the

company was in constant change.

. Sold 2 major systems to the GNYHA purchasing group by demonstrating to

both the lab director and staff the efficiencies of an integrated

system offer by doing more with less people.

. Ranked top 10% in assay addition in 2008

BECKMAN COULTER INC. Brea, CA

(2000-2004)

Capital Equipment Consultant Hematology

Sale and support of Hematology equipment in hospitals and private

laboratories

. Turned the territory around after 2 years of losing market share by

making the Beckman Coulter presence know in the territory as well as

showing up-to-date improvements in the systems.

. Placed systems in all the largest hospitals and labs in the territory by

being persistent and explaining the customer support available to them

after the purchase.

PROFESSIONAL DETAILING INC. Upper Saddle River, NJ

Independent Sales Representative to Astra Pharmaceuticals

(1998-2000)

Distribution of 3 major drugs from Astra Pharmaceuticals; Prilosec, Atacand

and Toprol XL

. Created ways to see more Physicians realizing increased placement of

samples and prescriptions of the product.

CHIRON DIAGNOSTIC, Emeryville, CA

Technical Account Specialist

(1991- 1998)

Sales of the ACS 180 Immunology Systems

. Trained customers on the proper use of the Immunology systems

improving reliability and increased customer satisfaction therefore

encouraging adding a new assay as they became available.

Achieved President's Sales Club status for three years meeting more than

100% of

sales quota, while tracking below the expense budget by thinking

outside the box and approaching problems in a creative manner.

EDUCATION

Bachelor of Science in Business Management, Charter Oak College, Hartford,

CT

Associate in Science Management Curriculum Asnuntuck College, Enfield, CT

Associate Applied Science in Electronics Technology, Southern Maine

Technical Institute

PROFESSIONAL DEVELOPMENT

Various Seminars Including: Selling Against Competition, Bio Medical

Response to Emotion and the Power to Communications and Persuasion

Proficient using: Microsoft Office including PowerPoint, Word, Excel,

Outlook.

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