WALEYIA J. DUKES
*******@*****.***
PROFESSIONAL EXPERIENCE
BAE Systems - Arlington, VA
Executive Assistant (Sept 2008 to
Present)
. Develop statistical database programs for departmental computer
applications, and set-up/input a variety of difficulty of materials
including statistical data and tables
. Provide a high level of support to the USCS HR Team
. Process Employee Action Notices, complete new hire paperwork, schedule
candidates for interviews
. Maintain, generate reports and distribute the official Chair/Assessor
Database
. Update training database and notify team of changes
. Gather, organize, format, and analyze information, tracking and
disseminating appropriate reports and documentation to department
personnel and external customers
. Prepare special or one-time reports from information selected and
obtained from different sources on basis of general instructions
. Process and check reports, forms, and other paperwork for errors,
omissions, and inconsistencies; make changes to minimize erroneous
input to computer system
. Confer with originators of source data and other personnel to ensure
conformance to master schedules, procedures, and format. Update,
maintain, and distribute master program, project and/or department
schedules
. Orchestrate preparation of joint technical reviews and program review
meetings; integrate functional input and prepare electronic briefings,
including hard copies for actual briefing meeting
. Contact with various departments to furnish and obtain information,
including contact with IS to resolve department IS related problems
. Administer departmental specialized functions such as: corporate
credit card program, corporate insurance program, handling wire
transfer of funds, administration of sales orders, etc.
. Administer Purchase Card Program for department, which includes
screening purchase card requests; purchasing allowable goods/services,
including computer equipment and services; reconciling the accounts;
and preparing monthly reports
. Oversight responsibility for the department file repository and
administer records retention program for the department
. Perform general administrative tasks including: typing, making copies,
collating and stapling, preparing packages for deliver, filing
information in established files and retrieving files upon request,
recordkeeping, data entry into an established computer
system/database, answering telephone calls, taking and relaying
messages, ordering office supplies, ensuring that general office
equipment is maintained/operational, etc.
. Perform work of confidential nature and relieve supervisor of
designated administrative details where errors are not likely to
affect operation or cost
. Perform data management function; distribute information and maintain
the confidentiality of information, data, and records and coordinate
input & flow of computerized information throughout department
. Coordinate and track activities/projects that require knowledge of
standardized procedures and guidelines in support of department-
specific functions (e.g., maintaining department data manually or on a
PC, running standard reports, initiating and tracking purchase orders,
etc.)
. Make and/or assist with arrangements for travel, meetings, tours,
conferences, seminars, etc., including scheduling rooms, planning and
ordering refreshments, and arranging for equipment
. Perform various administrative functions involving sensitive
information, such as typing performance appraisals and processing U.S.
passports and VISA requests, etc. Determine confidentiality of
information, as appropriate
. Answer general questions, follow security and safety requirements
(i.e., issuing badges, logging personal equipment, recording arrivals
and departures, issuing personal protective equipment (PPE)
. Identify administrative problems, recommend solutions, and assist in
their implementation
. Plan, prepare and administer department budgets with guidance from
supervisor to include tracking and alert appropriate department
personnel to any anomalies or unusual variance
. Identify probable errors that may affect operations or costs due to
the sensitive and specialized information involved
. Comply with company safety policies and maintain a safe work
environment
Compuware Corporation - McLean, VA
Office Manager (May 2007 to Sept 2008)
. Supervise and train administrative staff
. Handle all facility issues
. Process new hire orientation/termination paperwork
. Interview administrative candidates
. Enter new hire info into HRIS
. Assign Datawatch Security Cards
. Provide tech support/server support
. Report problems, install system upgrades
. Track and document IS tickets
. Act as point of contact for implementation roll-outs
. Organize/coordinate regional events
. Provide on-site support for training/seminars/client events
. Process time and billing contracts and assignments
. Approve paperwork through completion of steps
. Create/update project budget and timeline spreadsheets
. Authorized approver for client and consultant paperwork
. Track/update CAFM (Computer Aided Facilities Management)
. Participate in weekly/monthly conference calls
. Respond to client and consultant staff inquires
. Resolve outstanding issues for bi-monthly meetings
Wendt Center for Loss and Healing - Washington, DC
Office Manager/HR (Aug 2006 to April
2007)
. Handle HR - job posting, review resumes, interview, personnel files,
benefits, offer letters, disciplinary actions, terminations, collect and
enter timesheets, track annual/sick leave, process new hires, etc.
. Oversee the day-to-day activities of the office
. Ensure the organization's administrative needs are effectively staffed
. Develop policies, procedures and systems to ensure productive and
efficient office operations
. Handle HR - job posting, review resumes, interview, benefits, maintain
personnel files
. Process disciplinary actions, terminations, collect and
. Supervise, train and assign administrative staff
. Manager the operations of two additional office locations
* Create/Revise PowerPoint presentation
* Coordinate and implement employee recruitment activities
* Develop and implement administrative aspects of employee and intern
orientation programs
* Develop and maintain updated personnel policies and procedures
* Develop and maintain current job descriptions for all employee positions
* Coordinate employee performance evaluation systems
* Schedule meetings, coordinate meeting notices, disseminate minutes and
pre-meeting materials, coordinate meeting preparation and logistics for
the Board of Directors
Alexandria Red Cross - Alexandria, VA
Events Director (June 2005 to Jan 2006)
* Coordinate and execute all Staff, Board of Director's, and outreach
events
* Recruit volunteers to help with support on the day of event
* Meet with hotel/conference center staff regarding room set-up, food,
cost, contract, etc.
* Work with vendors to guide them through the paperwork process
* Work closely with city government regarding permits/licenses and city
codes
* Schedule status meetings
* Track event budgets
* Negotiate hotel contracts
* Follow up with guest speakers regarding any audio/visual equipment needs
BMC & Associates, Inc. - Largo, MD
Office Operations Manager (1 yr contract position) (Aug
2003 to Aug 2004)
* Supervise administrative staff
* Create and Implement personnel and office policies and procedures
* Act as Contracts Officer
* Interview and recruit for both professional and admin. positions
* Contact person for accounting inquires
* Oversee IT equipment and support
* Responsible for workflow and scheduling
U.S. Department of Labor (NSSB) - Washington, DC
Office/Database Administrator (Nov 2002 to June
2003)
* Supervise administrative staff
* Present bi-weekly and monthly status reports to Executive Director and
staff
* Assist Sr. Director of Operations and Administration on procurement and
human resource issues
* Designated Ethics Official
* Participate in bi-weekly Administrative Officers meetings
* Responsible for all IT equipment and issues
* Attend Tech Support and ECN meetings
Executive Assistant (June 2000 to Nov
2002)
* Oversee scheduling of meetings for Board Members and Executive Director's
Office
* Act as liaison between Executive Office and staff to ensure smooth flow
of communication
* Review and distribute sensitive correspondence
* Responsible for the information and structure of contact database
* Arrange logistics for conferences and other outreach activities as needed
* Submit expense reports and make travel arrangement
* Maintain Executive Director's calendar
EDUCATION
Presently Attending: UMUC, College Park, MD - Human Resource Management
Graduate: Northampton Community College, Bethlehem, PA - A. A. Degree in
Crim. Justice
Certificate: George Mason University, Fairfax, VA - Human Resource
JOB-RELATED TRAINING COURSES
ADA & FMLA Compliance Update - 2004
Mediation Skills and Process - 2004
Commissioned Notary Public - 2003
Introduction to Grants and Cooperative Agreements for Federal Personnel -
2002
Monitoring Grants and Cooperative Agreements for Federal Personnel - 2002
Contracting Officer's Representative Course (COTR) - 2002
Management Skills for New DOL Leaders - 2002
WebPARs Training - 2002
New Government Ethics Officials - 2001
Ethics Officials Training - 2001
JOB-RELATED SKILLS
Well organized *Detail oriented *Highly Motivated *Enthusiastic
MS Outlook/Word/Excel/PowerPoint *Lotus 123 *Lotus Notes *WordPerfect
*Windows
Travel Manager *PeopleTime * PeopleSoft *Typing & 10 Key by touch