Human Resources Resource

ANN MORENO

**** **** ****** ***** ****** Christi, TX 78413 612-***-**** (M) 361-

***-**** (H) **********@*********.***

Leadership in Human Resources

Workforce Planning Performance Management Risk Mitigation

Accomplished human resource professional with a strong track record of

creating and implementing highly effective policies that mitigate risk and

increase organizational value of HR. Trusted advisor known for ability to

develop effective working relationships with executives, colleagues, and

employees. Strong critical thinker with comprehensive knowledge of all HR

functions. Accomplished team leader with extensive experience in managing

budgets and motivating staff to achieve short- and long-term objectives.

Deep background in manufacturing and unionized environments. Additional

capabilities include

Compensation ( Recruiting and Staffing ( Payroll ( Meeting

Facilitation ( Team Leadership

Workforce Planning ( Labor Relations ( Employee Communications (

Disability Administration

Professional Experience

MANPOWER PROFESSIONAL

Human Resources Consultant (Corpus Christi, TX) 4/2010 - present

Design, create and implement effective HR programs to support and meet key

business objectives including problem solving process, critical thinking

tools, leader development training and HR process and practices evaluation.

FLINT HILLS RESOURCES 1999-2010

Human Resource Director (Corpus Christi, TX) 1/2007-4/2010

Lead human resource function for independent refining and chemicals

company. Manage recruiting / selection, compensation, performance

management, employee relations, internal and employee communications,

policy development and payroll administration. Integrate HR practices with

refinery objectives and ensure corporate HR initiatives are implemented at

site level. Manage operating budget of $2.5M; oversee 7 direct reports (3

generalists, 2 recruiters, 1 payroll manager and 1 administrative support).

. Designed and executed compliance conference for 950 employees that

ensured understanding, renewed focus, and improved alignment with

critical areas of operating compliance; conference improved employee

knowledge and provided clear expectations of roles to meet business

requirements.

. Integrated strategic performance management processes and procedures,

including development of leadership core competencies and facilitation of

upper management leader sessions; efforts resulted in top-level alignment

of leader competencies, more frequent high quality performance

discussions, and identification of critical talent gaps organization-

wide.

. Developed and implemented strategic HR business planning process that

aligned and focused both HR and business on key initiatives, and educated

and marketed HR services across the organization.

. Led recruiting/selection team to ensure high impact recruiting and

selection of key talent to mitigate minimal business disruption.

Human Resource Operations Manager (St. Paul, MN) 1999-2007

Oversaw all human resource functions for site, including recruiting /

selection, compensation, performance management, employee / labor

relations, policy development, and payroll administration. Managed

operating budget of $2MM; oversaw 5 direct reports (1 labor relations

specialist, 2 recruiters, and 2 payroll specialists).

. Designed and implemented market-based compensation practices and

processes for engineering and professional employees; new process

resulted in retention and engagement of critical engineering and

professional talent.

. Worked with accounting to capture current and projected labor costs and

integrated workforce planning with annual budgeting and planning process;

procedure facilitated leader understanding of existing and projected

labor costs and resulted in more robust and effective workforce planning.

ANN MORENO, Page 2

612-***-**** (M) 361-***-**** (H) **********@*********.***

. Partnered with medical, safety, risk management, and legal to develop pre-

employment physical ability testing that ensured accurate and defensible

job task analysis processes; changes mitigated potential harm to

individuals and controlled worker's compensation claims by identifying

individuals physically unable to perform heavy labor.

GROSS-GIVEN MANUFACTURING COMPANY / APi 1992-1999

Human Resources Generalist (St. Paul, MN)

Oversaw full spectrum of HR functions for family-owned vending machine

manufacturer. Established disability management system, including job

analysis and validation process for manufacturing jobs. Managed worker's

compensation, medical management, CBA interpretation / administration, and

grievance process / resolution. Established and maintained EEO guidelines

and policy development.

. Developed improved recruiting standards, including selection criteria and

post-offer / pre-employment process; partnered with agencies for

candidate sourcing. New processes mitigated and reduced risk to employer

and increased candidate flow for key skilled labor manufacturing

positions.

. Established process and standards for successful worker's compensation

case management and return to work programs; created transitional return

to work program to enable employees to return more quickly from injury or

illness.

UPSHER-SMITH LABORATORIES, INC. 1991-1992

Human Resources Assistant (Plymouth, MN)

Administered policy and benefits, coordinated employee hiring processes,

and managed affirmative action reporting and EEO compliance. Oversaw HRIS

development and conversion.

Education

AUGSBURG COLLEGE, Minneapolis, MN

Bachelor of Arts in Business Administration

WALDORF COLLEGE, Forest City, IA

Associate of Arts cum laude in Business Administration

Professional Affiliations

. Society for Human Resources Management (SHRM)

. American Society of Training and Development (ASTD)

. Human Resources Planning Society (HRPS)

. WorldatWork

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