*** ******** **. ****://www.linkedin.com/pub/will-
snyder/10/3a1/22a
Franklin, TN. 37067 *******.*****@*****.***
(C) 615-***-****
William H. Snyder
Summary
Adept Operations leader who leverages strong interpersonal skills and 20+
years of worldwide operations experience to achieve business objectives.
Certified Project Management Professional with direct responsibility for
over 20 successful vehicle system launches. Demonstrated ability to lead
and motivate team members, establish relationships and communicate
effectively at all levels to achieve results on time, under budget, with
first run capability. Recognized for achievement/certification in the
following areas:
Lean Systems Implementation, Supply Chain Management, Continuous
Improvement, Cost Control, Program Management, Team building, Customer
Focus and a relentless commitment towards excellence.
Professional Experience
Lean Operations Consulting 2009-2010
My firm will evaluate, implement and institutionalize lean processes for
your group, facility or company. Specializing in Lean Manufacturing, Lean
Operations and Utilizing existing data to improve your safety, productivity
and quality metrics.
National Freight Service Company - Multi Sites
Improve plant profitability by creating systems and metrics for each value
stream
. Evaluating Norfolk, Va. Site.
North Pointe Precast - Columbia, TN.
Improve plant profitability by creating systems and metrics for each value
stream
. Modified Order Processing system
o Integrated sales, estimating and operations
o Improved Lead-time, CPO, Sales efficiency and profitability
. Established eSupply System
o Established automated ordering system for perishable supplies
o Established Purchasing Portal
. Improved Operations
o FTT from 89% to 99%
o Overall Cost by >9% by reducing quality defects and >20% increase in
productivity
o Inventory Turns - Approx. 20 to > 80 by implementing a pull system.
o Reduced shrink from 6.5% to <1.0% by implementing strict supplier
controls.
Imperial Group (a division of Accuride) 2008-2009
Global provider of metal fabrications, stampings, chrome plating, design
and assembly services to a variety of OEM commercial customers.
Operations Manager - Portland, TN.
Created a culture that drove continuous improvement to meet customer
expectation.
. Directly Managed Manuf., Quality, Supply Chain, Materials, Engineering, &
Maint departments
. Removed Imperial Group from the PACCAR No Bid list within 4 months by
implementing manufacturing, quality and delivery discipline.
. Improved overall plant OTD from 60% to 99% by implementing a pull system
for all major customer's OEM and Aftermarket products.
. Improved Customer Returns/Complaints from 200ppm to 40ppm by introducing
PFMEA, Line Side Review and layered audits to the daily manufacturing
process.
. Reduced plant inventory from $6M to $1.2M by implementing a build to
order process and selling obsolete material.
. Eliminated inventory shrinkage (>$1M 2Q08 to $0 4Q08) by moving
inventory responsibility to the direct supervisor and implementing daily
cycle counts.
. Removed Portland II plant from OSHA watch list and achieved ISO 14001
certification.
. Plant process' - Manual Assembly, Stamping, Welding, Plating
Delphi 1985-2008
Delphi is a world leader in mobile electronics, transportation components,
and systems technology to the automotive industry.
Plant Quality/Materials/Operations Manager - Columbia, TN. 2000-2008
Created a Greenfield manufacturing facility with sales of >$250M. Supplied
OEM and aftermarket product to a worldwide customer base.
. Directly Managed Manuf., Quality, Supply Chain, Materials, Engineering,
Maint. & HR departments
. Created the benchmark manufacturing facility for the industry with total
non direct material costs at approx. 8%. This was accomplished by
reducing direct costs year over year by 5-7%.
o Productivity was increased 7-15% annually by utilizing lean manufacturing
techniques and the implementation of TPS/DMS.
o Predictive/Preventive Maintenance was implemented to reduce unplanned
downtime.
. Direct Material cost was reduced from approx. 91% to approx. 88% by
engaging our employees, suppliers and customers to drive out waste
through kaizen workshops.
o Overall plant scrap was 0.002% and shrinkage of +/-10k on daily inventory
of approx. $3M
o Our facility developed a Supplier Development based Purchasing System
which engaged every supplier to minimize waste and actively seek cost
reductions.
. The Columbia, Tn. Facility had 100% on-time delivery from 2001 through
2008. Our on-site IT/Engineering team developed Toyota/Saturn exclusive
sequencing system.
o No failures (missed ship windows) in 7 years of operation. This was
accomplished by a rigorous use of PFMEA and Line Side Reviews.
. We created a Zero defect system based on DFMEA & PMFEA. Our facility
had the lowest PPM of all GM Tier 1 suppliers from 2003-2008.
o 2-3 PPM from 2005-08
o Awarded Delphi Platinum Quality Award 2002-03, 2005-2008
o Awarded Delphi Gold Quality Award 2001, 2004
. The Delphi Columbia facility was the benchmark for heavy assembly in
North America. Our H&S team adopted the PFMEA system for safety, an
industry first.
o 0 LTA/LWD from 2006-2008
o TS 16949, QS 9000 and ISO 14001 certified.
Program Manager - Dayton, Ohio 1998-2000
Created business case and implemented new Greenfield facility in Saltillo,
Mexico.
. Successfully managed the development of a new lean manufacturing facility
in Mexico
o Negotiated development, financing, government incentives
o Managed development of $320M manufacturing complex
o Established Supply Chain Management system for JIT facility
o Established 12 supplier JIT/Sequencing system for GM de Mexico
Quality Manager - Dayton, Ohio 1996-1998
Quality Manager for ASEAN region (Non US facilities)
. Setup Quality Systems in all JV's and Greenfield sites outside of the US.
o On-site QM until local Quality Manager hired.
o Monitored all customer quality metrics
. Directed CI projects to push local teams to exceed customer expectations
o Established lesson learned database for all site and vehicle launches
o Established and monitored all Quality Assurance annual budgets
. Capex, Tooling and Operational
. Launched 4 plants and 8 vehicles during my tenure.
Venture Development - Dayton, Ohio 1994-
1996
Evaluated business opportunities for all Non-US based customers and
programs.
. Managed start up of a new plant in Indonesia
o Established a brownfield site in 9 months to support customer/governments
localization demands.
o Establish new supplier base and manufacturing footprint.
. Evaluated and select supplier for stampings, forgings, electrical
components
. Managed acquisition of JV plant in Tianjin, China & Guadalajara, Mx.
. Evaluated plant purchases and JVs in Changchun, Harbin, Beijing,
Shanghai, China
Manufacturing Engineering Manager - Kettering, Ohio 1992-
1994
Supported plant operations with all electrical and mechanical engineering
issues. Implemented all new customer programs.
. Managed 16 Engineers (Controls, Weld, Mechanical & Industrial) approx.
$12M Budget
o Implemented 8 lean manufacturing cells
o Worked as Purchasing agent/Engineer on 1st purchasing lean exercise
o Supported 24 plant wide Kaizen workshops in a 16 month span. Programs
saved approximately $3.2M.
Manufacturing Engineer- Kettering, Ohio 1988-
1992
. Created and implemented numerous Lean Manufacturing cells in a Union
facility.
. Implemented annual cost savings initiatives of >$250k
o In 1991 I developed a new proprietary welding technique that saved >$1M.
o Worked as steel tube extrusion (draw) engineer
Manufacturing Supervisor- Kettering, Ohio 1986-
1988
. Managed 75 Union employees
Education 1988 Wright State Univ. Dayton, Ohio
Bachelor of Science in Mechanical Systems Engineering
Training 1998-1999 Toyota/NUMMI Fremont, Ca.
Toyota Production System Training, 5-S Training
2002-2003 Toyota/NUMMI Fremont, Ca.
Train the Trainer Certification - Toyota Production System
2005-2007 Delphi Manufacturing Institute Saginaw, Mi.
Instructor for Value Stream Mapping, PFMEA and Kaizen Events
Misc. Training and Certification
Program Management Certified(Managed 12 Vehicle launches)
Supply Chain Management Certified
Kaizen Workshop Implementation Leader
Value Stream Mapping Instructor
De-Bottlenecking Instructor
QS & TS Certified Auditor
Shainin Quality and Problem Solving Certified
References
. Sue Albrecht
o Owner Prototype Industries (Supplier)
o *****.********@**********************.***
o Phone - 937-***-****
. Cindy Dec
o HR Manager (Delphi)
o *****@****.***
. Dave Mrozinski
o Customer
o ****.*********@***.******-***.***