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Sales Customer Service

Location:
Little Rock, AR, 72212
Posted:
May 18, 2010

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Resume:

Nancy N. Callahan

Cell 501-***-**** ** Coleen Ct.

abmstf@r.postjobfree.com Little Rock, AR

________________________________________________

OBJECTIVE

Medical sales position with opportunity for advancement utilizing my

ability to generate new business, grow market share, communicate

clinical data, build and maintain business relationships with a

results-driven work ethic that will result in prosperity to myself and

my employer.

PROFILE

. Responsible for sampling and targeting physicians in specific

territory to increase market share in insulin, erectile

dysfunction, and incretin mimetic markets specifically promoting

Humalog, Cialis, and Byetta.

. Results-driven and motivated individual with ten years of

business to business sales experience with desire to meet and

exceed goals independently or as part of team.

. Successful track record as team member/leader and service

oriented problem solver with regard to presentations among peers

and clients.

. Met and exceeded expectations on quarterly, mid year, and annual

reviews with district manager with regards to sales quota,

administration goals and continuing education.

PROFESSIONAL EXPERIENCE

Pharmaceutical Sales Experience

Novaquest, Inc. Lilly Contract January 2007-

December 2009

Products: Humalog, Byetta, Cialis

Responsibilities

Responsible for sale and promotion or insulin and erectile

dysfunction

products in diabetic market in Little Rock, AR and South

Arkansas territory

to primary care and internal medicine physicians.

Responsible for monthly strategy reports, sales planning,

technical support,

marketing patient education and counterpart management and

routing.

Responsbile for meeting targeted sales determined by

contractual expectations.

Awards

. 2009 Promoted to Medical Representative II

. 2009 Recognized as 1 out of 18 of 84 reps to exceed

Humalog goal over 100%--actual 102.88%

. 2009 Recognized #6 in Southeast region for Call Plan

Achievement

. 2009 and 2008 Awarded Lilly Excellent Points for

attainment in Reach and Frequency above 80% in Tiers 1-3

call plan.

. 2008 CMR Certified

. 2008 Awarded 7 CME credits

Key Account Manager July

2003 to December 2006

Laboratory Corporation of America

Responsibilities

Maintain and upsell $600,000 territory new clinical

technology and lab tests.

Coordinate quarterly meetings and physician seminars with

practice

management groups.

Develop service proposals and price bids.

Serve as customer service to accounts with on-site equipment

training.

Completed training in lab testing, specimen management,

phlebotomy,

ICD-9 and CPT codes, and managed care.

Territory Manager

October 2002 to July 2003

Memphis Pathology Laboratory

Responsibilities

Gain new accounts in new market

Initiated 6 new accounts in market in 8 months

Develop service proposals and price bids, on site IT

training, physician seminars

Pharmaceutical Sales Representative June 2000 to

August 2002

Innovex rep for Schering-Plough

Promoted to direct employee for Schering-Plough

Responsibilities

Capture and maintain market share promoting products in

allergy market in

Little Rock, Arkansas: Claritin and Claritin family,

Clarinex, Nasonex,

Diprolene and Elocon.

Manage administrative reports, sample accountability,

routing, course training,

territory management with counterparts.

Accomplishments

. 2001 Q1 and Q2 Recognition for ranking 2nd and 3rd of eight

territories

in Southwest division for Claritin D family growth (7.4%) and

Clarinex

growth (19.2%).

Business Sales Executive

January 1998 to June 2000

Alltel Communications

Responsibilities

Obtained and maintained new and existing business accounts

Coordinated corporate account employee seminars

Management of administrative reports

Awards

. 1999 and 1998 Presidents Circle Sales Achievement Award,

January 1998 to June 1998, September 1998, December 1998,

March 1999, May 1999

EDUCATION

University of Central Arkansas, Conway Arkansas

December 1997, BA English with minor in Sociology

References Available Upon Request



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