Customer Service Manager
Resume:
RedLin Murphy, MBA
Savage, MN 55378
612-***-**** (cell) abmsr8@r.postjobfree.com
EXPERIENCE
LAMEX FOODS, INC. - privately held robust mid-size import / export company,
based in Bloomington, MN. www.lamexfoods.us
Financial Controller
5/2009-12/2009
. Finance Function
o Sole Finance resource for the business.
. Conducted Treasury function for the business.
. Implemented tracking, trending, and reporting on Facility
Usage, Net Working Capital, Cash Position, DSO, various
ratio analyses, overhead analysis, costings, and zero based
budgeting and forecasting.
o Negotiated $25M line of credit with bank, $50M credit insurance
policy, and various benefit plans for 2010 plan year.
. Accounting / Control Function
o Responsible for period end close process and review.
o Documented key risks; reported on risk assessment, and
implemented internal controls to mitigate risks.
o Calculated and submitted quarterly tax payments.
o Created Internal Controls around critical business processes,
such as the "Purchase to Pay" cycle, the "Order to Cash" cycle,
various HR compliance issues, and IT / IS.
o Managed outsourced IT function. Wrote policies and procedures
to communicate expectations to employees.
o Managed annual external audit and annual collateral bank exam.
o Managed accounting staff of 4.5 employees, administrative staff
of 2.5 employees, and logistics staff of 16 employees.
o Implemented comprehensive travel and expense system to control
~$1M T&E budget, resulting in a $85k savings in the first year.
. Human Resources Management Function
o Reorganized two departments (Logistics and Accounting).
o Wrote job descriptions and implemented Key Performance
Indicators as performance standards within each job.
o Rolled out job evaluation process with a compensation analyses
and strategy for each of the positions that reported directly to
me. Reclassified FLSA statuses to align with federal and state
guidelines and recommended a comprehensive bonus structure based
on a "pay for performance" ideology.
o Coordinated all benefits for ~40 employees in two states.
o Processed payroll for ~40 employees (including exempt,
nonexempt, and hourly positions) in two states.
ASSOCIATED BRITISH FOODS, plc - $13B food company, based in UK; 80,000
employees in over 100 countries. www.abfoods.com
Manager, Finance (Internal Audit & Special Projects) -- N American
Divisions of ABF (~$600M)
6/2006-5/2009
. Sole Internal Audit resource for North American subsidiaries
o Reviewed key risks for businesses; reported on risk assessments,
and recommended internal controls to mitigate risks.
o Focused on continuous improvement models across various food and
chemical manufacturing processes.
o Developed risk based audit plans, and scheduled, and scoped
audits for ~30 ABFi and AB Mauri locations in North America.
. Audits were compliance, internal controls, financial,
regulatory, HR, forensic, IFRS, or operational in nature,
or requested by management.
. Business Support and Analysis
o Rolled out corporate initiatives, such as Net Working Capital,
Value Stream Mapping, Continuous Improvement, Lean
Manufacturing, and Cash Position.
o Acted as liaison between different subsidiaries to capitalize on
and communicate best practices, economies of scale, and cost
savings ideas.
o Scoped and designed ERP updates and implementations for
subsidiaries under other audit managers.
. Strategy Analysis
o Performed financial due diligence on a rice mill acquisition in
2007.
o Performed financial due diligence on a joint venture in 2008.
GENERAL MILLS -$12.4B food processing company; 75,000 employees in over 100
countries.
www.generalmills.com
Sr. Financial Analyst, organic foods division - Minneapolis, MN
9/2005-6/2006
. Business Support and Analysis
o Developed and managed budgets (spring plan and mid-year, along
with monthly analysis) for niche division.
o Managed $100k of productivity projects within the division.
o Costed out new products and new formulations. Developed cost
standards. Variance analyses.
o Division grew 21% during FY06 and 27% in FY05.
. Supply Chain
o Analyzed procurement strategy of "Grow vs. Buy" vs. "Mix of Grow
/ Buy" for organic fruit / veg.
o Rolled out General Mills systems to this division
o Value Stream Mapping and Continuous Improvement modeling.
o Sku Rationalization to improve efficiencies and product mix.
. Internal Audit
o Worked with Internal Audit on several special projects,
including forensic audits.
BNSF RAILWAYS, Inc -$15B railroad in North America; 50,000 employees in
three countries.
www.bnsf.com
Sr. Financial Analyst, Key Accounts Revenue Management - St. Paul, MN
7/2004-9/2005
. Business Support and Analysis
o Analyzed "cost of credit" to come up with more effective
marketing incentives.
o Tracked, trended, and analyzed DSO.
. Improved collection processes resulting in $2 million
increase in free cash flow, one day reduction in DSO, and
15% reduction in disputed accounts receivable.
o Supervised exempt staff of one and clerical staff of six.
o Managed $20M manual fuel surcharge billing and collection
program.
o Developed integrated payable / receivable analyses of $160M per
month.
o Finance voice for the capital projects team within the
department. Scoped, developed, and tested capital projects to
automate or improve manual processes. Evaluated projects
against internal rate of return and return on invested capital.
o Hired while still in graduate school full time to help
reorganize the St. Paul office. Was offered a promotion after
graduation, but the promotion required moving to Texas.
LURIE BESIKOF LAPIDUS & Co. LLP - privately held accounting firm
Audit and Assurance Intern- Minneapolis, MN
12/2003-
3/2004 (Received graduate credit for this internship.)
. Audited law firms, sole proprietorships, LLP's / LLC's, non-profits,
manufacturing companies, and retail companies.
. Reviews, compilations, and write-ups using CaseWare (audit software).
. Prepared 1099's, W-2's, 945's and various other tax forms.
GYMBOREE CORPORATION -$775M specialty retail company.
Associate Manager / Acting Store Manager - Minneapolis, MN
6/2002-6/2003
(Full Time MBA student during this time.)
. Operations Management
o Managed day-to-day operations of $1.7M flagship store in Mall of
America including payroll, training, sales, scheduling,
merchandising, customer issues, inventory.
o Audited various business processes on a daily, weekly, monthly,
and quarterly basis, including Point of Sales transactions,
inventory, cash returns, safety audits, etc.
o Performed cycle counts and full physical inventory counts.
Analyzed shrink and sales.
o Reconciled bank statements, inventory, and petty cash.
Performed cash deposits.
DAKOTA, MINNESOTA, AND EASTERN RAILROAD - privately held Class III
railroad.
Customer Service Representative (Transportation Coordinator)-Brookings, SD
5/1998-1/2001
. Revenue Management
o Waybilled rail moves and prepared waybilling / demurrage reports
for revenue accounting dept.
. Logistics
o Performed logistical analysis to facilitate rail moves between
company, customers, union employees, and other transportation
companies.
o Analyzed "On Time Performance"; Trained new employees; etc.
. Special Projects
o Assigned special project work due to expansion from Class III to
Class I railroad during this time, which needed approvals from
the National Transportation Safety Board (NTSB).
EDUCATION
UNIVERSITY OF ST THOMAS, GRADUATE SCHOOL OF BUSINESS Minneapolis, MN
Master of Business Administration - Accounting May 2005
GPA 3.3/4.00
. Willing to sit for CPA exams and / or CMA exams
. Passed 3 of 4 parts to the CIA exam, sitting for fourth part in 2010.
SOUTH DAKOTA STATE UNIVERSITY Brookings, SD
Bachelor of Science - Human Resources May 1998
Dean's Honor List multiple semesters while working 36 hours per week, GPA
3.4/4.00
. Received full scholarship to study engineering physics
. Won Schultz Werth Award for excellence in writing
. Study abroad programs in Puerto Rico (one year), Mexico (three
summers), and Spain (1 semester)
ADDITIONAL INFORMATION
JUNIOR ACHIEVEMENT VOLUNTEER St. Paul, MN
Teaching financial literacy in the St. Paul Public School System and Savage
Public School System 2009- present
CROHNS AND COLITIS FOUNDATION St. Paul, MN
Volunteer and Half Marathoner 2008- present
THE 3 DAY EVENT Twin Cities, MN
Event Walker and Fundraiser 2009- present
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