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Customer Service Marketing

Location:
Bellevue, WA, 98007
Posted:
May 18, 2010

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Resume:

Lewis D. Sam

***** ** *** **? Bellevue, Washington 98007 ? 206-***-**** ?

abmsr0@r.postjobfree.com

Education

Bachelors of Arts in Business Administration Washington State University

Vancouver, WA

Major: Marketing

Graduation Date: May 2010

Skills & Qualifications

Traditional and online marketing research methodologies

4 months experience with SPSS (student edition)

Educated in web based interfaces e.g. online collaboration tools and online

communication

In-depth knowledge of new emerging markets and trends

1 Year of Marketing experience with 6 years of Customer Service experience

Proficient in Web 2.0, HTML, CSS and Adobe CS4

Knowledgeable in multiple software and operating systems (Windows, Mac, and

Microsoft Office)

Ability to speak basic Japanese

Work Experience

Marketing Specialist Intern PDB Mobile - Seattle, Washington

12/2009 - Present

Research and draft the marketing section in the business plan

Help with design of website for target market appeal

Collaborate and support team with marketing collateral (t-shirt, box,

logos, and etc.)

Research on new mobile trends and technology

Testing of new products for review write-ups

Involved in development of social networking and forum activities

Online Marketing Intern InterviewStudio - Bellevue,

Washington 06/2009 - 09/2009

Performed in-depth competitive analysis to use in White Paper

Managed and performed multiple Search Engine Optimization methodologies

Updated and drove social media marketing campaigns (Facebook, twitter,

YouTube, Plaxo, and etc.)

Designed Marketing Research surveys with questionnaire building, collection

data, and reporting

Research and Implication of a PayPal payment system

Teaching Intern Fukuoka Foreign Language

center - Fukuoka, Japan 09/2007 - 12/2007

Planned daily lessons in communications, speech, and writing

Insured cross-cultural understandings was being implicated (US-Japan, Japan-

US)

Educated students in proper English writing and pronunciation

Supported growth and curiosity of the English language

Help design future lesson plans and scheduling

Lead Waiter SushiMan - Issaquah,

Washington 11/2005 - 8/2008

Managed variety of tasks and people on a daily occurrence

Wore different hats and providing supportive roles (waiter, sushi chef,

operational lead)

Ensured training of new employees

Provided genuine customer service

Knowledge in all products and ability to provide recommendations



Contact this candidate