Human Resources Management
Resume:
Tina Scarpino
Miami Beach, FL 33140
abmsoj@r.postjobfree.com
Education Florida International University Miami,
FL
August 2010
Master of Human Resource Management
(In Progress)
Florida State University Tallahassee, FL
December 2005
Bachelor of Science
Major: Management & Minor: Human Resources
Experience ADP TotalSource Miami, FL
Employee Services December 2009-Present
• Assist employees in making benefit elections and processing benefit enrollments with
several carriers..
• Provide answers to employees inquiring about eligibility and enrollment guidelines and in
determining permitted changes to benefits as a result of a change in status event.
• Maintain detailed employee contact information, activities and communication utilizing a
client relation management software (Clarify) in order to facilitate collaboration between
departments throughout ADP.
• Respond to all employee inquiries regarding their cobra benefits, premiums, enrollment
paperwork and aid in explaining Cobra subsidy compliance if applicable.
• Refer employees to secure employee service portals and aid them in accessing payroll and
benefit information as well as guide them in selecting the necessary forms required for
profile changes.
• Remain current with changing HR legislations and its impact on clients, client employees
and service delivery.
Max Mara New York, NY
Human Resources Coordinator December 2005- August 2009
• Designed and implemented employee incentive programs to increase productivity and
customer satisfaction.
• Coordinated travel arrangement for potential new hires and scheduled interviews.
• Remained up-to-date on company HR practices in order to facilitate any questions that
arose from staff or new hires.
• Maintained all HR files and forms and monitored their review, filing and resolution.
• Conduct job analysis, draft job descriptions and assess employees training needs and
performance management.
• Implemented new administration procedures, increasing clerical productivity by 95% and
reducing HR department overhead by 30%.
• Processed all new hire paperwork, payroll changes and all other HR related
paperwork.
Other Computer Skills: Microsoft Office, HRIS, Outlook, Adobe Illustrator & Photoshop
Languages: English, Italian, Spanish (in progress, currently undergoing lessons at South Beach
Languages).
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