Quality Assurance Management

MONICA DOHNJI

***** ***** **** ***** ~ Clarksburg, MD 20871

301-***-**** ~ abmskb@r.postjobfree.com

OBJECTIVE

Deeply driven and detail-oriented professional prepared to excel in the

legal field and contribute to organizational objectives. Technically savvy,

international exposure and advanced research skills.

EDUCATION

JURIS DOCTOR (2009) North Carolina Central University School of Law

ACTIVITIES: Student Coordinator, Volunteer Income Tax Assistance

(VITA) (2008-2009)

Member, Intellectual Property Society & Trademark Moot

Court Board (2008-2009)

Member, American Bar Association, Student Division, (2006 -

Present)

Member, Black Law Student Association (BLSA) (2007 - 2009)

Member, Phi Alpha Delta Legal Fraternity (2006 - Present)

Student Participant, 2008 Thurgood Marshall College Fund

Leadership Institute

Appellate Advocacy; Small Business Clinic; International

Business law; Intellectual Property Law and Comparative

Bioethics & Policy Study Abroad (Costa Rica)

M.S., INTERNATIONAL MANAGEMENT (2007) University of Maryland, University

College

CONCENTRATION: International Marketing

B.S., Cum Laude COMPUTER INFORMATION SCIENCES (2002) Minnesota State

University, Mankato

MINOR: Law Enforcement

PROFESSIONAL CERTIFICATION

. Licensed to practice law in Maryland

. NCCU Biotechnology and Pharmaceutical Law Certificate (May 2009)

. North Carolina Bar Association Pro Bono Certificate

. Certified Mediator for Durham Community Mediation Center

LEGAL INTERNSHIPS/EMPLOYMENT

HUDSON LEGAL - Contract Attorney - February - April 2010

. Worked with several law firms doing document review for DOJ's second

request review (Antitrust)

. Worked on privilege review and redaction.

U.S. DISTRICT COURT FOR THE DISTRICT OF COLUMBIA, Washington, D.C., Summer

2008

Judicial Intern for Magistrate Judge Deborah Robinson

. Researched and drafted bench memoranda for presentation to Judge

. Researched and drafted Report and Recommendation report for

presentation to Judge

. Attended hearings, status conferences and closing arguments

. Researched and presented memoranda on issues involving

indemnification, 2255 Motions, U.S. Sentencing guidelines, filing of

enhancement papers and ineffective assistance of counsel

OFFICE OF EMPLOYEE APPEALS (OEA), Washington, D.C., Summer 2008

Legal Intern

. Participated in Mediation sessions, summarized evidentiary hearing

transcripts and drafted memoranda

. Researched, drafted and presented an Opinion to OEA Board

members/general counsels that was adopted for the resolution of the

appealed complaint

. Maintained close working relationship with the judges, general counsel

and administrative staffs while developing a reputation of a

supportive legal intern

PROFESSIONAL EXPERIENCE

MICROPACT ENGINEERING INC., Herndon, Virginia, October 2005-August 2006

Product Support Analyst

. Provided helpdesk and database support for Micropact's Products at

client sites (USDA, USPS)

. Provided information, training and guidance to government agencies

during end-users forums on Equal Employment Opportunity software -

iComplaints, entellitrak, evasity

. Demonstrated effective communication, troubleshooting and problem

solving skills by analyzing technical issues for clients and providing

detailed explanation on software application functionalities

. Familiar with MD110 Equal Employment Opportunity Commission reporting

requirements.

. Effectively demonstrated recording and writing skills needed to

document support request results in a concise and organized report

. Supported new software roll outs by performing quality assurance/unit

testing of functionalities.

. Successfully trained new Product Support Analyst

UNITEDHEALTH GROUP (MAMSI), Rockville, Maryland, July 2004-October 2005

Technical Support Coordinator

. Successfully designed/developed new contact management application to

improve the collection and management of federal government

departmental information, eliminating paper data collection forms

. Coordinated/supported new application roll outs by performing quality

assurance/unit testing of all functionalities, generated standard

training manuals and provided training to application users

. Supported senior management decision making by collecting and

analyzing corporate/customer data using TCL, SQL, Access and Geo-

Access Reports

. Single-handedly coordinated and supported departmental migration from

MS outlook to Lotus Notes

. Effectively supported marketing efforts by generating customized and

system Benefit Outlines and provided benefit information to external

customers during Federal/State Health Fairs

SKILLS

COMPUTER OS Platforms and Applications: Windows 2000/XP, MS Word, MS

PowerPoint, MS Access, MS Excel, iComplaints, eversity,

entellitrak, Kroll Ontract, Catalyst CR

Development: FrontPage, HTML, SQL, TCL, Geo Access,

Database Designing

LANGUAGE Fluent in French

RESEARCH Westlaw, LexisNexis, Checkpoint, and other Internet search

engines

REFERENCE Available upon request

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