Eric K. Woodard

***** ***** **** – Unit #*

Zionsville, IN 46077

317-***-****

abmsgw@r.postjobfree.com

Objective:

Experienced businessman and leader looking to secure a Senior Management position in Production Control, including: Scheduling, Purchasing Estimating and Customer Service, with a progressive printing and or direct mail manufacturing company.

Work History

2008 to September 2012: Trends International, Indianapolis, IN

• Supply Planning Analyst. Analyzed current sales, customer forecasts, special future promotional programs and current inventory levels to determine weekly needs for $30,000,000 - $40,000,000 poster business, decorative calendar business and decorative bookmark business. Improved poster inventory turns 33% by carefully managing utilization of current suppliers and disciplining internal buying processes. Reduced yearend poster inventory to lowest level in company history while improving on time delivery to customers over 10%. Used extensive printing knowledge to reduce out of pocket purchasing expense for posters over $60,000 yearly, over $250,000 total, by competitive quoting and better vendor utilization. Purchased and managed import of $3MM – $4MM decorative calendars from Asian vendors, and decreased late season US reprint cost over 10% by utilizing competitive quoting with new vendors introduced through past printing knowledge. Re-negotiated payment terms with key Asian Vendor from 20% down, balance upon shipping to net 30 days from receipt of BOL. Improved Bookmark inventory turns 25% and reduced purchasing expense 10% through better vendor utilization and competitive quoting.

2003 to 2007: Japs-Olson Company, St Louis Park, MN

• Customer Service Manager. Managed the Customer Service and Estimating Departments, including 25 full time Customer Service Representatives and 2 full time Estimators servicing a yearly sales budget in excess of $100,000,000. Worked with lead estimator to create Estimating training for new CSR’s. Formed a Customer Service team to create and implement a new procedure for checking Post Net Barcodes, reducing department spoilage from approximately $45,000.00 per year to $0 year to date in 2007. In addition served as internal sales rep reporting to the CEO. Secured new business for Blue Cross Blue Shield through Arnold Worldwide, generating $300,000.00 additional yearly revenue and 35% gross margin.

• Customer Service Representative / Assistant Customer Service Manager: Created a complete training manual for new CSR’s to supplement a daily rotation in each manufacturing department, to reduce non productive time for new employees from 6 – 12 months to 2 – 4 months. Trained 9 new Customer Service Representatives, and 8 interns utilizing newly created comprehensive training manual and training tests. Created new interviewing methods and tests to effectively reduce turnover 20%, while managing a $3MM + block of business for national accounts including MBNA Bank and AOL.

1994 to 2003: Graphic Arts Center, Indianapolis, IN

• Team Leader. Managed a ten-person production team including three customer service representatives, two estimators and five prepress desktop operators for a $50MM commercial heatset web and sheetfed printer. Prepared a $500,000 yearly budget and managed the profitability of over $12MM in annual sales. Through group efforts increased margin over $200,000 by carefully monitoring final specifications against original estimates and working directly with customers on invoicing of alteration charges. Additionally, maintained an on-time delivery rate over 90%, and an on-time estimate rate over 95%.

• Managed $500,000 in annual sales for Huntington National Bank, increasing profit margin over 25% while maintaining 100% on-time delivery, and successfully working with Huntington’s buyer to secure the printing of the annual report.

• Calendar Business Manager. Managed all aspects of a $10MM Mead / At-A-Glance calendar printing account, working directly with the buyers to coordinate completion of over 200 titles in a 4 month time span. Worked with outside vendors, At-A Glance management and internal supervisors to reduce prepress pricing by 10%, and reduce cycle time by 50%, which allowed the company to retain $1MM in revenue.

• Books Business Manager. Managed all aspects of $11MM annual sales for Macmillan Publishing, including leading a committee which, over a 6 month period, effectively reduced overall cost by 25% and reduced delivery cycle time by 66%.

1986 to 1994: Desaulniers Printing Company, Moline, IL

• Production Control Manager/Scheduling Manager. Managed a five-person customer service team, including scheduling all prepress, press and bindery functions, and trained three new customer service representatives for a $30MM per year commercial heatset web, non-heatset web, sheetfed and direct mail printer. Served on a five-person executive pricing committee responsible for reviewing all estimates, to establish best possible manufacturing plan and pricing for all customer quote requests.

1982 to 1986: Regensteiner Printing Group, Chicago, IL

• Senior Customer Service Representative. Serviced a volume of $10MM in annual sales for Time Magazine, Sports Illustrated and People Magazine. This included creating all manufacturing plans, monitoring all schedules for 100% on-time delivery and completing all invoicing.

Education

• 2 years of college studying business

Continuing Education

• Lean Manufacturing and High Performance Supervision.

• Finance for the non-financial business manager

• Completed business classes through a training grant from the State of Illinois and John Deere & Company in: Proactive Management, Group problem solving, Facilitator skills, Leadership skills, Team building and ISO 9000 review.

Personal and professional references available upon request.

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