Quality Engineer

*** *********** **** . *****, ** ***** . USA

Phone Home 803-***-**** . Mobile 812-***-**** . E-mail abmsfd@r.postjobfree.com

Melissa P. Steinkuhl

Work summary

Results oriented engineering professional with over twenty years of success in

leading plants through change, developing and implementing programs, processes

and procedures in industrial, manufacturing, and automotive work environments

with demonstrated results. Proven record of effective plant turnarounds,

supplier development and implementation of Quality Management Systems, Lean

Manufacturing systems and other process and system changes. Highly skilled

leader with outstanding presentation and platform skills.

Employment and accomplishments

2009-Present Glit-Microtron, division of Katy Corporation,

Wrens, GA

Quality Assurance Manager

Assisted in the company turnaround. The company had lost 50% of sales and

substantial market share due to quality issues. It is anticipated that the

company will show positive growth this fiscal year.

With the plant manager, rebuilt the staff and professional positions with

individuals that had the skills and values to form a high performing team. This

is one of the most results driven teams I have ever worked with.

Resurrected the Quality department by establishing basic organizational

discipline and accountability. We now have clear goals and objectives and do

what we say!

Installed structure into the overall organization with a Quality Management

System which included new engineering change procedures, new product

development stage gate processes, document and data control, an external

customer complaint and corrective action system, supplier evaluation,

calibration system, sample retention and traceability system, receiving

inspection and in-process testing.

Restored Lab equipment to operable condition and calibrated equipment that had

never been under calibration control.

Implemented ASTM test procedures and designed custom test protocol for

standardizing performance criteria.

Implemented technician cross training and a training matrix for my 7 direct

reports. The department now consists of six technicians and one engineer.

With assistance from the marketing and product engineering team, standardized

product specifications to fit within the capability of the existing equipment.

Installed an RF pick system in the DC for accuracy of filling orders and

currently evaluating the packaging requirements information flow.

Additional current projects include standardizing and controlling customer

specific requirements within the ERP system, tracking of inventory through

production, and in process inspection in the cut and packaging operation.

1999 -2008 Professional Management & Assoc., Inc.

Evansville IN

Independent Engineering/Technical Contractor

Implemented ISO 9001 and TS 16949 quality management systems in over 30

manufacturers. Completely developed the system by creating the quality manual,

writing all quality procedures and work instructions as required and training

the operation in all procedures. Also trained internal quality auditors and

established the internal auditing process complete with audit plan, scope and

frequency. Managed the entire project from inception to QMS registration while

maintaining tight cost control.

Developed and Implemented Purchasing Systems complete with Supplier Evaluation,

Receiving Processes and Inspections, RFQ, and Contract Revisions.

Installed 6 Sigma culture complete with procedure development and training.

Implemented and trained in Lean Manufacturing tools such as; 5S, Principles of

Cellular Flow, Value Stream Mapping, Kaizen, Set up Reduction, Total Productive

Maintenance, thus eliminating the need for an additional 300,000 sq ft

expansion.

Reduced Process Waste by reviewing value stream and optimizing capital

resources, human resources, and system overhaul eliminating $450,000 of

unnecessary testing.

Radically changed the supply chain to support a lean manufacturing environment.

This eliminated 8 days from the production cycle.

1995-1999 Kentucky Technology Service, Inc.

Lexington, KY

Engineering Specialist

Part of the NIST sponsored MEP, Manufacturing Extension Program, which assists

small to medium sized manufacturers (fewer than 500 employees).

Developed written safety programs in accordance with Kentucky OSH and delivered

safety training. Developed and conducted organizational assessments. Assisted

in waste reduction, supply chain analysis, and plant layout. Developed

delivered and/or coordinated various training programs, such as statistical

process control, problem solving, and management and team skills development.

1992-1995 Center for Total Quality Leadership, Inc.

Evansville, IN

Manufacturing Extension Specialist

Formerly part of the continuing education department of the University of

Southern Indiana. Conducted seminars on Total Quality Management and provided

on-site customized assistance.

1986-1992 Evansville Day School

Evansville, IN

High School Physics Teacher

1980-1982 ALCOA

Lafayette, IN

Process Engineer

Supported Production on Extrusion Presses of high strength alloy aluminum.

Specified, purchased and installed 1.5 million dollar heat treat furnace and

CNC milling machine.

Education

Purdue University -Bachelor of Science, Agricultural and Biological Engineering

Kettering University (formerly General Motors Institute)-Course work toward

Masters in Manufacturing Management. (1/3 complete)

Competencies

Company Turnaround

. Evaluate current operations and create systems and processes, and

train operation on use of the new systems

. Thrives on providing structure and framework for success!

Develop Suppliers

. Assist organizations in developing their suppliers for seamless

flow of incoming materials

Project Management

. Create and manage functional teams to meet project and budgetary

constraints and coordinate multiple implementations simultaneously

while maintaining tight cost control

Presenter and Trainer

. Curriculum development and training to all employee levels.

Excellent presentation skills.

References Furnished Upon Request

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