Don Richards

OnezNzeroz

(o) 678-***-**** (c) 404-***-****

Over 20 years of experience in the IT industry providing support as a program manager or chief architect

to design global enterprise frameworks. Skilled in the strategic design, implementation and management

of mission critical service oriented architecture (SOA), enterprise application integration (EAI), n-tiered

Portal applications, IT/development strategy and risk assessment, application development, database

development, infrastructure upgrades, and optimization projects. Provided quality standards, processes

and methodologies to achieve business, technical and project milestones in the following markets:

telecommunications, media, retail, finance, distribution, healthcare, utilities, manufacturing and the

military.

SKILLS SUMMARY

Microsoft Technologies Languages J2EE Technologies

Java, C/C++ (UNIX) EJB 3, Message Driven Beans,

MOSS 2007, OCS 2007, ILM 2007, MOM

2005, Biztalk 2007, ASP/C#/VB/C++ .NET, C#/VB/C++ .NET JMS, JTA, JPA, JSF, JPF, JSR

SQL Server 2005, Visual Studio 2005,

FORTRAN 168, JSR 268, EE 5 Component

Microsoft Dynamics CRM online

PASCAL Model, JDBC, Hibernate, Spring,

COBOL JDO, Custom RDO layers,

BEA Products

WebLogic Application Server 5.x to Servlets, Portals, Portlets,

10.x STRUTS, CACTUS, JUNIT,

Operating Systems

Solaris, HPUX, AIX

WebLogic Portal 8.1/9.2/10.x JProfile, ANT, Eclipse, JBuilder,

LINUX, Microsoft

WebLogic Integration 9.x Visual Café

Windows,

AquaLogic Service Bus 2.1/2.5/2.6

Mainframes, DYNIX, Databases

Data General, ORACLE, Informix, SQL Server, DB2,

Non-BEA Web/Portal/App Servers

Sybase, and Interbase

OSF, DEC VAX,

BroadVision, WebSphere,

VMS, Macintosh

WebMethods, Oracle J2EE Portal, Load Testing

JBOSS SEAM, Tomcat, Vignette, RSW, WebsStone, LoadRunner,

Scripting Languages

ATG, CORBA Servers/Clients, WebLoad

Perl, Python, Borne Shell,

Netscape, iPlanet, IIS, Apache, Korn Shell, C Shell, Visual Methodologies/Modeling/Quality

ORACLE Portal Server, PlumbTree Basic Script, Active Server

SOA, Agile, RAD, Extreme

Pages (ASP), Java Server

Programming, RUP, CMMI, ISO

Integration and Messaging Pages (JSP), PHP, PERL,

9000, Six Sigma, TOGAF,

TIBCO, MQ Series, MQSI, WebMethods, HTML, XML, XHTML,

Vitria, SeeBeyond DODAF, Zackman, UML, RUP,

WML

OOD, BOOCH

Rules Engines and Expert Shells Network Security

Blaze, iLog, PROLOG, LISP

LDAP, Policy Director, PKI, Clustering/Load Balance Software

Verisign, VPN’s, OS Veritas Clustering, Service Guard, SUN

Business Solutions

Hardening, Penetration Clusters, ORACLE RAC, HP Clusters,

ORACLE E-Business, FileNet P8, ORACLE

Testing, Security Models Microsoft Clustering with Windows

CRM, PeopleSoft, SAP, SEIBEL, Informatica,

Advanced Server

Verity, Clarify, TAXWARE, CyberCash,

CyberSource, Screaming Media, YellowBrix

PROFESSIONAL EXPERIENCE

OnezNzeroz, Inc. January 2009 to Prese

SOA Architect/Senior Manager

Re-Architecting, performance tuning, monitoring, and establishing best practices of the SOA design. This SOA is the of the

largest health claims processing engine in the US. The processing engine processes 80% of all health claims. Previously this w

run using mainframes and batch jobs and the present and future is a real-time system based on SOA design. We have improve

performance and significantly affected the stability of the design through our techniques. The technology stack is AIX,

Websphere, MQ, ORACLE, Filenet and MQ on IBM Mainframes.

Key Accomplishments

Wellpoint

Don Richards

(o) 678-***-**** (c) 404-***-****

• Contributed architecture

improvements in the design of the SOA

Architecture based on IBMs SOA technology

stack.

• Added best practices in

the area of higher throughput design at lower

cost, versioning of all aspects of the design,

deployment, application monitoring,

database tuning, database design, web

services architecture, security, MQ

performance improvements, image

processing, infrastructure capacity planning,

troubleshooting errors in the application,

database, queues, balance of traffic, and the

operating system tuning.

• Documented all of the

hardware, software, and application settings

and standardized across all environments:

Dev, Test, and Production.

• Managed working

groups for performance tuning of the OS,

ORACLE and Monitoring of all systems.

• Working on the

upgrade migration of the entire platform.

• Tools Used: AIX,

Websphere, MQ, ORACLE, Filenet and

MQ on IBM Mainframes.

OnezNzeroz, Inc. October 2008 to December 20

SOA Architect/Model Driven Development

Using Model Driven Development and JPA/Hibernate Reverse engineering tools automatically generated code for a call

center/customer service portal for a power utilities company. Generated code for an SOA Architecture based on the future state

Business Domain Models. Deployed to a LAMP stack using JBOSS 4.3 Enterprise. Developed two different JPA Architectures

(Table Per Class) one for 6 weeks and (Joined Table) for 4 Months. Architected, developed in JEE, help design automated JUN

testing, SOAPUI testing, LDAP Security, authorization and SOAP XML compatibility with existing applications, Lombardo and

Epiphany.

Key Accomplishments

We Energies

• Architected an SOA

Architecture based on Domain call models on to a

LAMP stack.

• Created Business Domain

class models for the following Domains: Premise,

Customers, Accounts, Service Points, Billing, and

Payments.

• Created class model of

the Domains and generated the JEE code

automatically using Enterprise Architect 7.1.

• Modeled in enterprise

Architect 7.1 the web services based on

business requirements, business logic and

the Domain Models.

• Reverse Engineered

the existing data model into a JPA layer

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Don Richards

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using Hibernate and MyEclipse 7.0.

• Refactored the reverse

engineered JPA layer and the Domain class

model into a unified Domain/JPA

architecture.

• Developed Web

services using JAX-WS and tested them

with SOAP UI.

• Designed and

developed automated testing using JUINIT

and TestMaker.

• Designed different

security architectures based on the

deployments of the consumers of the web

services.

• Tools Used: MyEclipse

7.0, Maven, JEE 5, EJB3, JPA, Hibernate,

JTA, Enterprise Architect 7.1, Sybase,

Oracle Entitlements Server, Epiphany,

Lombardo, TestMaker.

OSG, Inc. June 2008 to September 20

Enterprise Architect/DBA Consultant

Tasked with redesigning a 10 year teller application, TouchPoint, to scale 30-50% more from a state where it could not run a

whole day without crashing 2-3 times. Ran diagnostics using nmon, stack traces using dbx, code reviews, database explain

plans, stats pack and sql traces to find hotspots in the architecture and the database.

Key Accomplishments

Capital One

• Found many long running queries, memory leaks and memory allocatio

errors, and coding errors

• Discovered the relationship between the core dumps and long running

queries and how to fix them.

• Assisted the software vendor Fidelity Information Systems FIS) to

redesign the TouchPoint application and data model for Capital One.

• Discovered fixes to queries and structural mistakes in the database,

ORACLE 9i R2.

• Helped fix core dumps occurring multi threaded C/C++ code, usages o

C/C++ and Roguewave 9.

• Suggested a tablespace redesign, partitioning and other structural

changes to reduce buffer contention and Disk I/O.

• Optimized and tuned existing queries and passed finding to the vendor

• Suggested changes to MQ queue design and gather queue log files da

to support the evidence for the changes.

• After all of the fixes the performance increased 70-80% from a state

when the application was crashing several times a day and running out of disk I/O.

Oxford International, Inc. April 2008 to June 20

Enterprise Architect/IT Strategist/Business Analyst Consultant

Provided independent Consulting services to conceptualize a MOSS 2007 Collaboration Portal that integrated the capabilities o

Office Communication Suite 2007 (OCS), Identity Lifecycle Manager (ILM) 2007, Oracle (ERP) E-Business Suite, Oracle CRM,

Oracle (CMS) Stellent, Microsoft Dynamics CRM Online, IBM FileNet P8 and WebSphere 6.1 Portal. Used Agile methodology t

extract requirements.

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Key Accomplishments

Panduit

• Assisted in developing the project charter, gathering business

requirements, and business use cases.

• Used Agile to extract requirements.

• Architected an integrated document collaboration portal based on MOS

2007 web parts using BDC, FileNet P8 adaptors and prototyping BDC connectors in C#

• Architected an Office Communications Server 2007 and MOSS 2007

solution for presence that included, instant messaging presence, networking presence,

phone presence (cell phones, desk phones, presence of voice messages, web

conferencing presence and synchronization with personal outlook calendars.

• Assisted in developing a modified AD structure to accommodate

integration with existing CISCO VOIP products.

• Developed project development process, timelines.

• Designed IdM solutions for existing SaaS vendors to enable SSO and

embed their websites into the existing portal using Ping Identity.

• Designed a federated solution between AD and ORALCE 9i Application

Suite using Identity Lifecycle Manager 2007 (ILM).

• Designed templates for Discussion groups, and posting WIKIs, and

Blogs.

OnezNzeroz, Inc. November 2007 to April 20

SOA Architect/Model Driven Development

Using Model Driven Development with (IBM) Rational Enterprise Architect generated code for an SOA Architecture based on th

future state custom WebSphere (WSRR), Repository Catalog, Amberpoint SLA policies, UDDI Registry and CISCO AXG gatew

end point mappings.

Key Accomplishments

Pfizer, Inc.

• Gathered business requirements.

• Provided an Assessment of resource and processes for

capturing the reusable Reference Models to an Architecture Repository Catalo

for future reuse.

• Interviewed 20 individuals and assembled the assessment team and

formed initial project plans.

• Evaluated and began a test implementation of Troux Applications and

Troux Standards to build a Metaverse enterprise repository for reusable components and

services.

• Evaluated Mega Architecture for IT Governance, capacity planning and

extracting all of the existing information on the network into a model of the infrastructure.

• Evaluated the strengths and crossovers of each product and a combine

solution.

• Generated JAVA and .Net services from the UML Model developed in

Rational Enterprise Architect.

PriceWaterHouseCoopers, Inc.

• Assisted in architecting an SOA Framework using WebSphere

Application Server (WAS) 6.1, Service Containers, UDDI, and WebSphere

Registry Repository (WSRR).

• Assisted in validating the security model for the web services architectu

that used SUN Directory Services LDAP, SiteMinder and CISCO's AXG Gateways for XM

firewalls.

• Assisted in designing a framework for a web services governance mod

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using Amberpoint and WebSphere Service Container, WSRR, and UDDI.

• Assisted in designing the SOA governance framework for contracts,

policies, WSDL, t-models, SLA’s, and end point mapping.

• Managed the cataloging of all Standard Operating Procedure (SOP),

installation guides and process for adding new standards introduced by implementing the

Web Service container.

• Assisted in converting Use Cases into an MDA model that was used to

auto generate 80% of the code.

Insight Global, Inc. September 2007 to October 20

SOA Consultant

Designed a strategy to implement a SOA using JAVA EE 5 portal technology on LINUX Red Hat. Provided JAVA best practices

and a migration strategy from .NET/Microsoft to J2EE. Provided product comparisons of the LAMP products (JAVA SEAM,

JOSSO) against BEA v10, WebMethods v7 and SiteMinder.

Key Accomplishments

COX Media, Inc.

• Advised on the tradeoffs between JBOSS SEAM portal, WebMethods portal, and BEA

portal v10 with the Aqualogic suite of products.

• Researched BEA WebLogic v10 cross-portlet designs and AJAX to be

first building block in their SOA design.

• Compared the existing CA (IdM) to PingIdentity, SUN Access Manager, IBM Access

Management and Obilix Access Management from Oracle.

• Looked into appliance solutions for XML firewalls and XML VPN solutions.

• Used the existing SiteMinder (IdM) as a foundation for Enterprise Security, looked into

various service brokers and decided on CA WebServices and Single Sign-on (SSO)

solution.

TEKSystems April 2007 to July 20

Enterprise Architect

Provided architectural designs and strategy as well as some programming services to assist government customers with the

selection and effective application of SOA, federated security, portal designs, AJAX, Microsoft framework integration and

configuration.

Key Accomplishments

Raytheon

• Architected cross portlet communication, systems workflows and business workflows fo

passport processing using BEA 9.2 AJAX.

• Compared the N+ 1 problem with v9.2 and v10.0. Compared true portlet design to usin

Adrenaline until v10.0. Compared different Adrenaline implementations and scripting

languages.

• Used Aqualogic product suite; Data Services 2.5, BPM, Service Bus, Enterprise Securi

Enterprise Repository, Registry Repository, and Pathways.

• Designed a SOA governance model with workflow and monitoring considered.

• Compared the tradeoffs between Spring, Hibernate and Mule to design the RDO, SOA

and ESB as compared to the BEA suite of products.

Lockheed Martin

• Provided expertise as an application architect, security architect, configuration expert,

systems administrator, and MOSS 2007 administrator.

• Advised Lockheed on the best method to integrate the security models from UNIX/IBM

WebSeal to Microsoft/Active Directory.

• Wrote or QAed documents for application configuration, clustering configurations,

network load balancing (NLB), and security configurations, Microsoft Office SharePoint

Server (MOSS) 2007, MOM 2005, BizTalk 2007, Reporting Services 2005, SQL Server

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2005 and ORACLE 10g .NET client installation.

• Wrote test programs in .NET 3.0 C# 2005 to test programs to validate the ORACLE

10g .NET client configuration and installation.

• Designed a security model to use ADAM and Microsoft Identity Manger as replacemen

for the preexisting unidirectional ISAPI filter.

Accenture October 2006 to March 20

Senior Manager

Provided architectural assessments, technical sales, business development, best practices, SOW’s, white

papers and RFP responses. Primary focus was on selling new business, strategic engagements, and

partnering agreements. Assisted in winning several contracts including CHICOS, and Viewpointe.

Key Accomplishments

CHICOS

• Provided part of the RFP response for an ATG multichannel (call center, email, and

internet) retail portal and SOA architecture to integrate with the existing framework, SAP

(inventory, warehouse, products), and existing merchandising systems.

• Provided DBA expertise on the trade offs between ORACLE 10g and SQL Server 2003

and the benefits of migrating to ORACLE.

• Presented technical designs during the formal presentation of the RFP with the sales

team.

• The contract was awarded to Accenture for ~40M.

AON

• Short assignment to find the performance problems in a large claims processing

application written in JAVA 1.3.

• Found many bugs in the using unit testing and JProfile. Suggested and assigned a

programmer tasks to rewrite parts of the application and was able to achieve a 40X

improvement.

Dow Jones Industrial

• Wrote and presented RFP response to Dow Jones to convert existing

COBOL/Legacy/Mainframe applications to a J2EE/UNIX/ORACLE web centric

architecture.

• Designed a migration strategy, project plans, estimated project cost, resources and tota

cost of hardware, software, licenses and milestones and deliverables.

Viewpointe

• Provided Security Architecture support. Managed onshore project to enhance th

design of the largest check imaging system for the banking industry.

• Architected enhancements to pull check images for fraud investigations for bank

and bank customers.

• Designed the security for scalability and distributed high availability (HA).

• Used standard PKI encryption and random key generation in the design.

• Used the banking industry formats for transferring and converting check images.

• Reused the existing framework and custom application solution in C\C++ calling

ORACLE 10g and syslogger.

Accenture - white papers

• Researched the latest advancements in technology. Wrote High level design

documents and technical white papers on all available Portal Web 2.0 and AJAX

Technologies: Portal technologies - BEA, WebSphere, Vignette, ATG, Moss 2007, .NET

Web 2.0 and AJAX Technologies - JSP, Adrenaline, FLASH, DOJO, DWR, GWT, ATLAS

Portal Design Problems - cross portlet communication problems, remote portlet securit

problems, N+1 portal container thread model problems, rendering, capability matrixes,

load problems and portlet specifications; and WSRP, JSR 168, JSR, 286, JSR 301.

• Researched the cost of building software versus buy, rent or Software as a Serv

(SaaS).

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• Wrote white papers on Web 2.0, AJAX, Portal product comparisons and SaaS

technologies.

Demandware

• Worked with Presales engagements to sell ecommerce professional services contracts

and partnering agreements between Accenture and Demandware.

• Reviewed the architecture and designs of grid computing on LAMP product suite.

Cognizant Technology Solutions June 2005 to October 20

Senior Manager

Provided Architectural assessments, program architecture, program management, client relations, technical sales, business

development, best practices, SOW’s and RFP responses. Interviewed and provided strategies to gain new business. As a

Program Manager/Program Architect managed onshore/offshore development efforts for large Portal, SOA, and EAI projects.

Worked with Zackman diagrams, TOGAF architectural standards and led teams from 10 to150 people.

Key Accomplishments

State of Maine

• Provided RFP response for the State of Maine patient file system to use an OpenVista

MUMPs/VMS based architecture that could be exposed as portal application.

• The design used license free software which had been successfully implemented in ma

other states.

Brinker International Inc.

• Provided a wireless assessment in conjunction with CISCO’s wireless consulting group

find the source of loss of signal problems in restaurants wireless point of sale system.

• Assisted CISCO and Brinker in finding the problems with the security protocol, loss of

signal in the test environment.

• Debugged a C application to find reasons for the application to disconnect and lock up.

• Suggested 10 fixes involving the application design, compiler version, wireless security

protocol, wireless access point, and EMF interference problems that ultimately solved t

problem.

7-eleven – 7-11.net, 7-11.com

• Chief Architect for a six work stream retail enterprise application integration (EAI) /

service oriented architecture (SOA) project for a self billing solution.

• Designed the solution using BEA 8.1 Portal, BEA Aqualogic, and WebMethods 6.5

utilizing BPM workflow, publish subscribe, trading networks, tax calculations, ORACLE

ERP, Legacy, Mainframe and .NET Architectures.

• Provided a single sign-on solution (SSO) and security framework using the existing

Identity Management Systems (IdM) (SiteMinder) using LDAP and Service brokers.

• Project size started at 2.8M and grew to ~40M.

HEB

• Program Manager and Chief Architect over three work streams on retail grocery

enterprise application integration (EAI) used to automate self billing.

• Synchronized the mainframe EDI data formats with the ORACLE relation al model usin

INFORMATICA, MQ and TIBCO.

• Assisted in closing three additional work streams and doubling the project revenue.

Project size ~4M.

Ameriprise Financial – AmeripriseFinancial.com

• Program Architect over seven different related technology work-streams for a very large

financial portal project with 10 direct reports onshore and 150 developers offshore.

• Provided a Portal Assessment choosing from Vignette v7, WebSphere 6.1, SUN One,

and ATG.

• Provided the Capacity plan and Portal design for the client using Vignette Portal Serve

Vignette Content Management, WebSphere Portal 6.1, WebSphere Application Server,

WebSphere Integration Server, MQ Series, TIBCO and ORACLE10g.

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• Worked with WSAD, ECYLIPSE, Jtogether, Spring and Hibernate.

• Reviewed the architecture and program plans for data integration team and the email

campaign teams to design a solution that would respond to the customer, the business

sales and marketing teams.

ADP Inc. – Benefit Services May 2004 to June 20

Program Manager/Chief Architect

Strategized, managed and architected the four largest projects to increase scalability and ROI by ten times for ADP Benefit

Services. Designed Enterprise Migration Plans and SOAs. Managed teams of 5 to 50 people. Strategized the migration from th

existing non-scalable platform .NET/Borland/Windows to a JAVA/ORACLE/UNIX design using n-tiered, SOA and EAI

architectures. Developed partnering relationships (i.e. Port Authority Transit Corporation) to build a semi synchronous B2B SOA

with preprocessing suppliers of transit tickets and various other benefit services.

Key Accomplishments

ADP Payroll Services – Portal, Enterprise SOA

• Designed and managed the development of an enterprise SOA using JAVA web servic

technology for Portals and was the first group to implement portal technology in ADP.

Finished development 8 weeks ahead of schedule.

• Used WebSphere v5.0 and transplanted the WebSphere JVM with BEA JVM for

performance improvements in the Application server since upper management would

approve the use of BEA in the framework and WebSphere had performance problems

ADP Benefit Services – Internal SOA, Ad hoc web reporting, Claims Engine, and Capacity

Planning

• Provided a twelve step plan to migrate the Microsoft technology to

WebSphere/ORACLE/UNIX and transplant the 2-tiered architecture with SOA based n

tiered design over a one year period.

• Tested many RDO and SOA technologies: Hibernate, Spring, JDO 2.0, and UDDI.

• Designed and managed the building and deployment of a JAVA web services layer tha

was consumed the ADP enterprise and the .NET ASP layer.

• Designed a data warehouse, replication services, and ad-hoc web reporting system

using Business Objects and Crystal reports.

• Provided an assessment of COGNOS Business Intelligence for added value the

reporting service.

• Architected and managed the development team to of a scalable multithreaded report

engine to produce 25,000 page summary reports using RUP and extreme programmin

methodologies.

• Strategized the migration of the mission critical claims processing engine from Borland

Interbase into ORACLE 10g using an offshore resource model. The project size ~10M

The potential benefit estimated 8M+ savings per year.

• Provided capacity planning, costing and data growth estimation for the future

development projects on Windows and UNIX: SUN UNIX servers, SATA arrays, and

EMC arrays for the web; Windows Servers for Development, QA, Staging, and

Production.

Port Authority Transit Corporation – B2B SOA

• Designed a B2B SOA extranet web service including the security model, using XML

firewalls, XML VPN, SSL, PGP, UDDI, SSL, WS-Policy, and an XML VPN Proxy.

• Replaced FTP files and batch processing methods with a semi-synchronous B2B web

service design that alleviated transaction volumes over critical days for the claims

processing engine.

ThoughtMill January 2004 to April 20

.NET Architect

Contracted to convert napaonline.com and napaautocare.com from a Visual Basic 6.0 procedural design into C# .NET using a tru

object oriented class driven design. Architected the new site design and lead the team on several technically difficult designs an

the true object oriented approach as .NET framework prescribes. Lowered memory and speed up the website and reduced the

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lines of code by using the OO design.

Key Accomplishments

NAPA – napaonline.com, napaautocare.com

• Changed the architecture from VB 6.0 procedural design to an object oriented (OOD)

.NET design. Modified existing design to use .NET Component design, Objects,

Namespaces, Inheritance, Grid Templates Caching, and User Components and Serve

Web Components.

• Wrote C# ASP.NET TCP Sockets Programming, Asynchronous method calls.

• Developed C# ASP.NET Multithreaded Client program to access 3rd Party Mail

administration functions through a SSL VPN.

• Developed C# ASP.NET Image processing using Streams, Memory Streams, Caching

and the Image Object using low level web handlers.

• Developed C# ASP.NET Administrative System Admin utilities for the website.

Eclipsys December 2002 to December 20

Director of R&D/Chief Architect

Architected and managed a team of 10 developers and subject matter experts to create the future version of the SunriseXA

product using .NET and Microsoft technologies. This new product was positioned as the only true rules based Hospital

Management Software (HIT) on the market.

Key Accomplishments

• Presented technical demonstrations to VP’s and CMO’s of large hospitals. The

demonstrations were used to close 40M and 80M dollar sales prospects.

• Architected Rules based hospital management system (HIT) using Blaze and

investigated many rules based technologies: iLog, Jrules, Prolog, LISP, and other expe

system shells and engines.

• Preformed load tests against Blaze 4.0 to determine its scalability, and failover

characteristics.

• Developed synchronous rules using Blaze and batch mode rule chains to observe the

benefits of each. We later tested Fuzzy, AI and Heuristics engines to further increase t

level of intelligence to the software.

• Developed and managed the development .NET and Client Server application in .NET

C# and JavaScript import tool for importing ARDEN rules into the rule engine.

• Managed the development and contributed to the development of software integration

between PACS SECTRA medical imaging software and Sunrise XA hospital

management software written in JavaScript, VB and C# .NET and XML.

• Developed a secure wireless configuration and solution for hospital emergency rooms

conjunction the CISCO wireless hospital research group in San Jose.

• Developed a wireless SVG Pen and Ink triage medical documentation application for a

Wireless Tablet PC demo using .NET, C#, Visual Basic, XML, SVG and XSLT.

• Developed a wireless PDA application version of the SunriseXA hospital management

system for doctors to track patient progress.

• Ran the feasibility study on .NET vs. Sharepoint 2001 design and found that Sharepoi

was not mature enough technology to use.

• Interviewed, hired, and provided capacity planning, infrastructure budgets, systems

administration, and optimization/tuning of the operating systems database and

application. Developed SOA Architectures and EAI Architectures to bridge technologie

radiology, pharmacy, intelligent rules based medicine engines, and voice dictation.

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Technology Profit Solutions June 2002 to December 2002

Director of Technology (NAC Clearance)

Joined a government subcontracting startup. Sold a contract to Northrop Grumman to

redesign and rewrite the Logistics Portal.

Key Accomplishments

Northrop Grumman– Gunter AFB

• Provided business development, cold calls, and selling services to gain government and

commercial accounts.

• Developed project plans for customer.

• Implemented Oracle Application Server as a test platform.

• Investigated Oracle Collaboration Suite for the Search Engine and email filtering.

• Provided overviews and presentations for customers on project status

• Provided training for the customer on Struts, Portlets, J2EE JAVA, Portal Web Services

Architecture, and BroadVision caching and ANT scripts.

• Wrote J2EE JAVA code that implemented caching mechanisms increasing performance by 200%

+.

• Used RUP methodology. Wrote a GAP analysis, SOW’s, project plans and timelines for

converting Windows/ASP.NET/VB.NET/PlumbTree project over to UNIX/BroadVision/J2EE

JAVA/JSP/Struts Portal architecture using the GCSS-AF framework.

• Developed thin client network architecture including encrypted drivers, firewalls and hardened

uses for Military and Medical use.

• Investigated strategies for bridging Services from .NET Architecture to J2EE Portlet Architecture.

• Developed VB.NET CDO 1.21 connector from Exchange Server 5.5 to J2EE Portlet using XML

transformations.

Keane Federal Systems December 2001 to June 2002

Chief Architect (NAC Clearance)

Architected and established the baseline GCSS-AF Architectural Framework for Air Force Supply System

and Logistics Portals, EAI and SOA for the first phase of a 10 year 2 billion effort to migrate from

mainframe and legacy technology over to UNIX/BroadVision/WebSphere/ORACLE solution.

Key Accomplishments

U.S. Air Force – Gunter AFB, Maxwell AFB

• Interviewed, hired and managed the team of developers, architects, business analysts, DBA’s, and

IT personnel. Provided JAVA J2EE WebSphere 4.0, 5.0 and BroadVision 6.5 portal expertise,

capacity planning, system administration, network engineering, data modeling and DBA

experience.

• Provided training and mentoring to employees on WebSphere, BroadVision, MQ series, TIBCO,

and architecture for J2EE portal implementation.

• Established best practices for Development, Testing, QA and Production environments.

• Provided Systems Administration oversight for all environments. Provided testing and deployment

strategies using ANT, ClearCase and unit testing tools JUNIT, and CACTUS.

• Assisted the Business Development team contact new prospects and presenting the technical

details to them.

Chutney Technologies May 2001 to August 2001

Technical Sales Engineer

Client presentations to Citigroup, Office Depot, and Merrill Lynch. Assisted in building the

BroadVision connector to Chutney caching engine.

Key Accomplishments

• Created power point presentations for technical sales and assisted the Business Development

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(o) 678-***-**** (c) 404-***-****

team contact new prospects and presenting the technical details to them.

• Assisted the Testing and QA labs in installing, tuning and configuring the newest versions of the

software BEA WebLogic 5.0, WebSphere 3.5, BroadVision 5.5, 6.0 for load testing the cache.

• Provided training and assistance in the development of BroadVision to Chutney JAVA and C++

component interface from BroadVision to the Chutney Caching engine.

• Wrote competitive analysis white papers on several competitors’ software, pre-sales training,

engineering sales presentations, customer training documents and power point presentations.

BroadVision March 1999 to February 2001

Senior Principal Consultant

Architected/Managed/trained large and small teams Big 5 consultants of 3 to 50 developers many times

with parallel work streams on large scale Portal, EAI and SAO projects ranging from 10M to 40M in size.

Also provided mentoring for process, architecture, systems administration, network design, security, cost

analysis, project plans, and resource analysis of large scalable enterprise websites. Deployed the three

largest websites consecutively that BroadVision had built and all together engaged with more than 17 full-

life cycle projects and programs.

Key Accomplishments

Motorola – MotorolaBroadband.com

• Installed and configured ClearCase and moved all of the existing code from CVS to ClearCase.

• Installed the DCC and wrote rules and java scripts for order fulfillment.

•

Wrote a custom configuration to connect BroadVision to SAP using JSP, ORACLE 8i and the

BroadVision to SAP interface.

Home Depot – HomeDepot.com

• Wrote java scripts for email, calculators, store locator, search, personalization, advertisement

banners while training a new employee. Wrote 1/3rd of the first JAVA/C++/BroadVision web site

that went live in 8 weeks.

• Wrote the multithreaded BroadVision to K2 Verity Search Engine interface

China Mall- ChinaMall.com

•

Wrote a white paper on internationalization and then assisted China Mall ISS on configuration,

data model, operating system and application server for full internationalization of all character

sets.

Wal-Mart- Walmart.com

• Program Manager/Technical Manager/Trainer/Architect/Programmer/Systems Admin. Wrote all

of the initial project plans installed all of the servers for training, development, testing, staging,

and production - over 70+ machines.

• Sized and calculated the number of machines required for the server farm based on 250,000

concurrent user loads at (50/pages per second) for HP consulting. Implemented best practices

for build process, version control, string testing, performance testing, and training of web

developers on BroadVision server side scripting. Supervised 35 engineers and 3 managers in

BroadVision best practices.

• Built parts of persistent shopping cart, shipping at the item level, email, order status, and visitor

profile.

• Converted the Wal-Mart Kiosk code written in Microsoft DNA/ASP to BroadVision/JSP pages.

•

Reduced the site from 60+ pages of ASP to 8 pages of JSP script. Wrote the spec and RFP for

the Point of Sale module that consolidated and reconciled all of the

shipping/taxes/inventory/order processing/returns policy for orders.

eMD- eMD.com

• DBA/Programmer/Architect - Converted the SQL server normalized database architecture to a

very non-normalized BroadVision architecture.

•Performed DBA tasks, performance tuning and some programming of the order management

system.

Net32- Net32.com

• Technical Manager/Programmer/Performance Tuner- Rewrote 30 pages of scripts to rescue

the project to meet the GO LIVE date.

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Don Richards

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• Tuned the content cache, added request cache and reset the tunable network parameters.

• Rewrote the shopping cart and search scripts.

Bank of America – BankofAmerica.com

• Technical Manager/Programmer/Performance Tuner- Trained BOA staff onsite on installation,

performance tuning and configuration.

Ryder- RyderFleetProducts.com

• Technical Manager/Programmer/Systems Admin - Took a non-functioning site previously

contracted to a third party and brought it to a status where the customer could go live.

Reinstalled the HP operating systems, tuned the kernels, reinstalled the ORACLE database,

and BroadVision. Repaired all of the (40) scripts that were preventing the site from functioning.

Wrote some advertisement functionality.

SecurityFirst- s1.com

• Programmer - Wrote a C++ component that connected the existing FORTE web site into the

BroadVision database directly through the Interaction Manager.

• Assisted in setting up Setup e-Gate and unit testing the messaging.

Citicorp/Citigroup – Citicorp.com

• System Admin - Installed BroadVision, Informix, and SUN network security software and

advised programmers how to write a JAVA interface to ATG Dynamo for testing the

BroadVision to ATG J2EE interface.

Rockwell – SourceAlliance.com

• Program Manager/Technical Manager/Architect/Programmer/Trainer/Systems Admin.

Supervised 25 programmers and advised the Project Managers on best practices.

• Trained the programmers/DBA/Systems Admin on BroadVision.

• Tuned the kernels, checked patch levels configurations on development, staging and

production.

• Repaired and wrote more than 50 scripts.

• Wrote CORBA, JAVA interfaces to SIEBEL, WEBMETHODS, PEOPLESOFT and Crossworlds.

• Technical advisor to the CEO and the third party vendors.

• Provided capacity plans and configured the production environment.

• Wrote stored procedures and triggers to assist in order entry between PeopleSoft and

BroadVision.

• Fired engineers that did not have the required skills and interviewed and hire new engineers to

take their place.

• Tested adapters for Broadvision to call Seebeyond.

The Education Center – TheEducationCenter.com

• Technical Manager/Programmer/DBA/Systems Admin - Conceptualized a new content

management system that dynamically created JSP templates.

• Wrote the BroadVision/Cybersource component in C++ for payment authorization adapter on

for BroadVision on HPUX.

• Repaired/recovered/converted the existing database.

• Migrated all the new changes to production and automated the maintenance.

• Tuned the kernel and trained the systems administrator on Hewlett Packard system

administration functions and the ORACLE DBA on BroadVision database admin utilities.

HealthSouth- HealthSouth.com

• Provided Strategic planning, performance tuning advice and best practices.

Merck Medco- MerckMedco.com

• Provided Strategic planning, performance tuning advice and best practices. Fixed C++

multithreaded coding problems on a critical CORBA server.

BizProLink- BizProLink.com

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• Provided Strategic planning, performance tuning advice and best practices.

• Demonstrated how to partition stores in the data model and configure BroadVision servers to

be used for multiple store fronts and channels sales.

QOS- QOS.com

• Sales/Systems Administrator - Sold a maintenance contract and showed how to configure

BroadVision. Fixed some critical software errors and demonstrated best practices

BarPoint – Barpoint.com

• Strategist/Sales – Sold maintenance agreement and advised them on the best way to use

BroadVision and the right team members to engage.

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Don Richards

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USWEB

Technical Manager/Technical Sales/Sr. Developer

Technical Manager and Senior Web developer using

C++, C Microsoft DNA architecture, COM, DCOM,

JAVA, and ObjectStore.

Key Accomplishments

Coke – fountainhead.com

• Wrote embedded C++ and HTML code and helped design a custom ap

Dell –Dell.com

• Assisted in developing a program that reformatted the entire sites graph

other companies to take 3 months and 8 people.

• Designed and wrote a shopping cart configurator for configuring and bu

MCI –MCI.net

• Designed and coded an internal website for MCI’s CBT training written

methodology.

Coke – MinuiteMaid.net

• Designed a workflow engine for Minute Maids internet website using Mi

system.

BellSouth - BellSouth.net

• Sold a contract to rewrite the billing system.

• Supervised the team that rewrote the billing segment of the site in JAVA

• Wrote 7 stored procedures in Sybase to connect the different billing his

• Purified and corrected memory leaks in the JAVA and C++ database wr

• Managed a team in writing and standardizing the C++ objects being du

GE Capital Services

Project Manager/Enterprise Architect

Managed a small team of developers to write a

human resource application that could be modified

through a setup interface so that further programming

was not necessary. The methodology and approach

used RAD and UML from requirements to final

release.

Key Accomplishments

• Managed the projects using Microsoft Project. Ran weekly and daily me

• Used RAD methodology and UML from requirements to final release.

• The project was under cost and the timeline and exceeded the original

that more than 300 users could be connected with no noticeable load o

• Wrote the requirements, project plan, designed the application and the

Microsoft DNA architecture.

• The project finished ahead of schedule by three months and under bud

Volt Services

Level III Response Center Engineer

Technical Support for 27 language products,

compilers and debuggers for HPUX 9.x and 10.x - C,

C++, JAVA, Assembly, PASCAL, FORTRAN, COBOL,

Make files, OS Programming, Pthreads, DCE, OO

DCE, BSD sockets, Soft Bench, Korn Shell, Borne

Shell, C Shell, PERL.

Key Accomplishments

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Don Richards

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Hewlett Packard

• Debugged and tested C, C++, FORTRAN, COBOL, and PASCAL code

HP defects.

• Initiated SR defect reports and wrote the example code for the lab with

• Dispatched patch tapes when the patches were created.

• Proficient in use of all support center tracking tools: VUE, Teck, KXDB,

locator.

• Contract programming to various customers for time and materials on t

pthreads, BSD sockets, RogueWave and ORACLE pro C.

• Trained employees on Microsoft Compilers for Visual Basic and Visual

• Contract programming time and materials on C++, C and OS Programm

• Supported languages and debugged examples of defects written in C, C

COBOL, Make files, OS Programming, Pthreads, DCE, OO DCE, BSD

C Shell and PERL.

• Developed strong customer relationship skills working with down system

issues and coding mistakes after systems were in production.

• Multitasked with difficult and time critical issues in parallel requiring exc

skills, prioritization of tasks, and high degree of programming/operating

TSW International

Enterprise Architect/Senior Developer

Special Advisor to the Vice President of Information

Technology on R&D issues, writing special adapters

to other vendors software, performance tuning of the

application, network performance tuning, OS security,

firewalls and installation of a fiber backbone. Provided

DBA assistance for ORACLE tuning on 21 different

operating systems to meet ISO 9000 standards.

Key Accomplishments

• Wrote an adapter in Visual Basic and Visual C++ that connected the TS

ordering software) to the Dundix ICAS (Process Control Software). The

software to predict meantime between failures, detect or predicted mec

parts without any human intervention.

• Managed/Designed a test bed to find all of the major performance issue

improvement in the application speed.

• Investigated the options of thin clients to the desktop for performance e

readers, touch-screens, and fuzzy engines for advance rule processing

• Managed a team to remove all of the viruses on 300+ computers.

• Saved 1.4 Million in hardware costs by upgrading 10 machines includin

tuning kernels and tuning the databases (ORACLE).

• Installed the latest ORACLE network drivers, sized rollback segments, i

to find the bad SQL statements and missing indexes.

• Installed improved network hardware (hubs, dialup modems, routers, an

software.

• Performed network IP reconfiguration on the entire network, all servers.

a 50X difference in network performance

Advance Technology Consulting

Senior Software Consultant

Contracted to write the Foresters Notebook in Visual

Basic 3.0 and Visual C++ on full life-cycle

development project using RAD and UML

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Don Richards

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methodology from requirements to final release.

Designed and wrote the first National Foresters Field

Notebook to manage the controlled burns, chemical

applications, planting, harvest profit and statistics as

well as all the federally regulated forms for Foresters

in the field.

Key Accomplishments

Georgia Pacific

• Designed and implemented a new GUI interface using a file tree on the

drag and drop, and mouse over events to assist the user.

• Remodeled the initial interface of 43 SDI screens into 8 in an MDI interf

interface presented. This streamlined the user experience by reducing t

• The application was a remote database application that replicated data

SQL Server 6.0 database.

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Don Richards

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Analyst International Corporation January 1994 to November 1994

Senior Software Consultant

Architected and lead the customer through business requirements for the airport of the future project

which was a Visual C++ windows based approach for billing entry, contracts from submission, and HR

form submission to be entered and verified directly from the field offices using client server based

applications.

Key Accomplishments

Delta Air Lines – Airport of the future project

• Used a UML/RAD approach to building the software.

• Managed and organized customer meetings with the billing and contracts departments for the

use case design of a universal international billing and contracts interface.

• Saved millions in lost revenue by writing C++/Visual Basic Widows based program to connect

the field office directly to the billing mainframe. This replaced reentry of the bill 3 times, lost

bills, unbilled contracts, duplicate bills and many data entry jobs.

• Wrote several other applications including a form letter application that automatically emailed

and mailed the customers.

Starcruiser Medical Systems September 1993 to December 1993

Independent Consultant

Joint venture to develop Microsoft based low cost solution for private practice medical doctor’s offices.

Key Accomplishments

Atlanta West Women’s Center

• Architected and developed a patient tracking database in Microsoft Access and Visual Basic.

• Designed the server to attach to many third party services using DDE and ODBC: billing,

accounting, inventory, bar code readers, time tracking, voice dictation, drug cross reaction

tables, CBT codes lookup, research tracking module, sonogram file system and PDR lookup.

• This software was the second Microsoft based software on the market made for doctor’s offices

all others used UNIX that cost 10 times as much.

Unemployed – Space Station Contract January 1993 to September 1993

Layoff

Barrios Technology - NASA May 1990 to January 1993

Systems Engineer III - (DoD Secret Clearance)

Primarily assigned to the Space Station Management Operations Contract. Secondarily assigned to train

astronauts on Extra-Vehicular Activity (EVA) missions and console certified for mission control for EVA

and Data Management Systems (DMS).

Key Accomplishments

NASA –Johnson Space Center

• Trained Astronauts on 10+ classes on the following subjects: Shuttle EVA Space Suites:

engineering, design, operation; Shuttle Airlock Systems: engineering, design, operation; Shuttle

Mission Specific EVA classes; Space Station EVA operations.

• Reported to the Director of NASA Johnson Space Center (JSC) and U.S. Congress on the

design of the Space Station for the EVA airlock systems and the fiber optic computer network

(firmware and hardware design).

• Engineered the designs for the caution and warning system (hardware and software design).

• Wrote ADA and assembly programs for the Data Management System for the Space Station.

• Engineered the atomic clock timing and synchronizing system.

• Designed electronic transceiver and amplification circuits of the FDDI fiber optic ring

concentrators.

• Engineered the computer fail-safe systems for power and the data management systems

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Don Richards

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(electronics hardware design, firmware and software design) for a 4 failure deep scenario for

space conditions (cosmic radiation, atomic oxygen, temperature ranges from +300 deg to -150

deg and 14 G’s of liftoff forces).

• Assisted on designing fuzzy algorithms for the Mars Rover project.

• Assisted on the design of the High Pressure Space Suit.

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Don Richards

(o) 678-***-**** (c) 404-***-****

Rockwell Shuttle Operations - NASA Feb 1988 to May 1990

Engineer Assistant II – (DoD Secret Clearance)

Senior Mainframe developer supporting the lead Flight Dynamics group that generated 52 software

programs used to predict the path of the Shuttle for guidance, tracking, aborted missions, deorbit

windows, and descent of the shuttle after deorbit.

Key Accomplishments

NASA –Johnson Space Center

• Extensive experience at upgrading and writing orbital mechanics software in C, FORTRAN IV,

FORTRAN 77, PASCAL and HP Basic.

• Developed programs used for orbital mechanics 6 degree of freedom and four-body

gravitational motion equations using Macintosh C to approximate the accuracy of the

mainframe programs. The Macintosh version of the orbital mechanics program ran in 2 hours

vs. 10 days with the mainframe version.

• Designed and developed a curve fitting spline algorithm on IBM Mainframe to approximate the

de-orbit window for the shuttle within 3 miles.

• Developed HP FORTRAN programs that were used model the movements of the Shuttles

robotic arm.

EDUCATION & CERTIFICATIONS

EDUCATION

1985 - 1990 University of Houston, Clear Lake - B.S. Electro-optics Engineering

MILITARY

1979 - 1983 U.S. Navy - Honorable Discharge ( TS DoD Clearance)

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