Thomas Robison

Professional Objective:

Seeking a challenging and responsible position with a progressive

organization in which experience, abilities, and commitment to

excellence will be effectively utilized.

Education:

Riverside Community College

San Jacinto Junior College

Certificates in Microsoft Office, Microsoft Word, Excel, and Power

Point.

Certificate from ACA. PTCT and FDCPA

Advanced Sales and Collections Training

Qualifications:

Highly self motivated, professional attitude, enthusiastic, and goal

oriented

Dedicated in effort to ensure highest quality and positive results.

Over sixteen years of Collections/Sales and Management experience.

Business Experience:

Present: Sterling Capital Advisors, COO

Present: FEDCHEX, Irvine, Nationwide Director Business

Development/Collections

Present: PHOENIX PORTFOLIO GROUP, MURRIETA, CALIFORNIA

Senior VP Asset Management and Collections/Servicing

* Responsibilities include obtaining desired results in growth

and revenue targets as well as ensuring high quality customer

relations.

* Utilize solution-selling techniques to maximize the business

relationship and opportunity with prospects and existing

customers.

* Oversee all aspects of management of collection and servicing

needs of clients.

* Proactively seek opportunities to sell complex Portfolios to

existing customers and prospects across the nation.

* Effectively plan and manage assigned accounts to maximize

potential and to ensure customer satisfaction and retention.

* Prepare and present professional corporate business proposals

and presentations to corporate business executives

6/2007 to 9/2008 AUTOMOTIVE FINANACE CORPORATION,

CARMEL, INDIANA

Area Collection Manager (Southern California) -

. Duties include managing all aspects of collections on

delinquent dealers in Southern California.

. Managed and coordinating legal, collection and recovery

efforts among all branches and employees in the Southern

California area

. Repossession's of whole dealerships, conduct UCC filings,

skip tracing dealers and in person collection visits to

dealer's homes and business

. Accomplishments included current recovery rates on deliquesnt

dealers went from 68% current to 99.5% Current based on my

efforts and stratigies on collections.

7/2006 to 6/2007 Volt Services Group, Riverside, CALIFORNIA

Account Executive

. Duties include consistently increasing branch revenue through

the generation of new business and further development of

existing accounts.

. Engaged in outside sales and marketing to increase sales and

market awareness.

. Manage inside staff to help develop their sales skills and

comfort with the selling process

. Manage assigned territory in an organized and systematic

fashion. Develop business through a combination of methods.

12/2004 to 2/2007 Coast Professional, Inc., Tustin, CALIFORNIA

Executive of Marketing and Sales/Federal Loan Collection Manager

. Duties included maintaining client relations with current

clients, as well as obtaining new contracts.

. Nationwide sales and marketing campaigns, targeting Colleges

and Universities for collection services.

. Launching direct mail, web site development, marketing plan

and strategies for company heavy cold calls and site visit

campaigns for current and new leads

. Was required to not only write but win RFP's,

RFI's

to obtain contracts with Clients.

. Successfully obtained 26 new College and

University Contracts in a 12

Months span, largest being contracts with University of

California, San

Diego, and University of California San Francisco and

Regis University.

Was part of many affiliations and administrations where I

conducted seminars for Clients training and speaking on

topics such as Skiptracing, Talk Offs, Reading Credit

reports, and the Art of Negotiation.

. Managed and developed a whole department and division of the

company where

all federal loans were funneled and worked by a staff. The

division was

producing average of 200K in net fee a month with a staff

of 3.

2/1998 to 12/2004 JM Associates, LLC

Collections Manager, Training Manager, Legal Collection Manager

. Duties included being responsible for the hiring and

recruiting of all employees then fully trained and maintained

their production.

. Maintained full collection desk including skip tracing, talk

offs and management calls.

. Managed a staff of at least 20 Collectors/employees,

and built the collections to

producing at one point over 800K in net Fee a month.

. As Legal Collection Manager I was tasked to create a

cash flowing division for

the company where we would obtain judgments, skip and

collect on judgements

obtained. The team would produce at minimum of 20K in net

fee a month.

Contact this candidate