MARK GRAY
Austin, Texas 78702 abmsby@r.postjobfree.com
Professional Summary:
A versatile and positive professional with a variety of skills in
residential property valuation, administration, information system
applications and with a recognized aptitude for team leadership in a
diverse and challenging environments. Established capability to perform
multiple tasks simultaneously and manage challenges successfully. Primary
strengths include: Residential property valuation, marketing and business
development, employee relations, general real estate knowledge and MLS
database experience.
Professional Experience:
VERAPPRAISE INC., Austin, Texas
2006-2010
Residential Appraising
Lead Residential Appraiser, Texas State Licensed Real Estate
Appraiser TX-1337663-L
. Extensive and exceptional knowledge in working with Appraisal Management
Companies.
. Promoted to lead appraiser for the Austin area in 2007.
. In charge of property appraisal and valuation using established company
guidelines, procedures, and market value indicators. Handled complex
property valuation analysis.
. Residential appraising including Field/Desk Reviews, Real Estate Owned
evaluations, Exterior Only Inspection Appraisals, Leased or Rented
Property Analysis Appraisals and Multifamily Property Appraisals.
. Experience in Property Valuation in Travis, Williamson, Hays, Bastrop,
Dallas, Tarrant and Harris Counties and surrounding communities.
DEEP SOUTH SURPLUS, Irving, Texas
2005-2006
Insurance Underwriter
Underwriting Assistant
. Supported the Director of Inland Marine including correspondence with
agents, previewing, quoting and binding commercial and inland marine
policies.
. Rated Commercial Property, Inland Marine and General Liability coverage's
utilizing Rackley software.
. Liaison between insurance agents and the Deep South processing center to
insure timely and accurate processing of endorsements.
. Worked with loss control to assess policy claims and review coverage.
THE D.R.A.W. ACADEMY, Houston, Texas
2004-2005
Elementary Education
Educator
. Conducted class for kindergarten through eighth grades in the subject
of art.
. Formulated a lesson plan and executed it for each grade level.
. Took an active and leading role in set design and coordination of the
academy's annual school play.
. Maintained and strengthened art awareness in the student body.
BEARING POINT, Las Colinas, Texas Contract 2002-2004
Business Consultancy and Managed Services
Learning and Development Coordinator
. Maintained BearingPoint LMS system including monitoring student learning,
course creation and data input.
. Maintained NinthHouse Network Database and employee activity therein.
. Maintained Global English Database to ensure efficient use of limited
student usage licenses.
. Prepared accounts payable invoices for Accounting and recorded invoices
for quick retrieval.
. Transcribed and evaluated student evaluations.
. Performed administrative functions as needed.
NOKIA NETWORKS, Las Colinas, Texas Contract 2004
Information Technology
CBT Program Management Group/ EDGE Program Data Mgr
. Composed Shell scripts to link Nokia and AT&T databases and establish
download protocols for daily data transfer.
. Worked with the EDGE Activation Team monitoring, deploying and activating
new cellular tower technologies on nation wide scale for AT&T Wireless.
. Formatted and ran time critical reports in Microsoft Access.
. Manipulated and updated Microsoft Excel Database to ensure data
consistency and integrity.
. Updated daily PowerPoint presentation to be distributed to AT&T depicting
graphic progress reports.
. Kept in contact with national bases to ensure timely and consistent
reporting.
ALL COMPONENTS, Farmers Branch, Texas 2001- 2002
Computer components manufacturer and broker/distributor
Senior Sales Executive
. Contacted potential clientele developing business sales leading to
profitable growth in high-end Market peripherals.
. Quickly zeroed in on key successful sales factors and developed action
plans for major sales accounts.
. Established client base of over one hundred and fifty dealers and
distributors/value added resellers.
. Managed all aspects of customer accounts including RMA issues, customer
service and price points.
. Trouble shot technical issues relating to semi-conductor and CPU
compatibility for proprietary and generic Computer systems.
AIRNET SYSTEMS, Chicago, Illinois
1998-2001
National small package and cargo expeditor
Coordinator II
. Promoted from Supervisor to Coordinator I March 1999 and from
Coordinator I to Coordinator II August 1999.
. Monitored and Supervised employee activity for nationwide distribution of
time critical material.
. Onsite real time dispatcher for General Electric Medical emergency
equipment resulting in a 98% controllable on time delivery performance.
. Improved Chicago area on time performance by 8% resulting in increased
revenues.
. Maintained and troubleshot local area network and computer systems.
. Audited accounts payable and acquired vendors for outsourced
deliveries.
TENET HEALTHCARE, Houston, Texas 1996-1998
Medical patient care organization
Clerical Supervisor Radiology
. Liaison between hospital Physicians, Radiologists and imaging
technicians.
. Supervised weekend clerical staff including scheduling and data entry
monitoring.
. Trained employees and Physicians on HBOC Hospital management computer
system.
. Educated Physicians on the AEGIS ultrasound imaging computer system.
Education:
McKissock Warren, Pensylvania
2009-2010
Fannie Mae Form 1004MC, HVCC, & MORE!
Mortgage Fraud: Protect Yourself!
2008-2009 National USPAP Update
Equivalent
Statistics, Modeling and Finance
Advanced Residential Applications & Case
Studies
Appraisal Subject Matter Electives
Champions School of Real estate, Dallas, Texas
2007
Career Webschool, Texas Appraisal Certification, Marietta,
Georgia 2006
Southern Methodist University, School of Engineering, Plano, Texas
2003-2004
Fundamentals of the Solaris Operating Oracle 9i Database
Environment Administration
Solaris 8 System Administration Introduction to Oracle 9i:
SQL
Solaris 8 System Administration I Introduction to Oracle 9i:
SQL
Solaris 8 System Administration II Oracle 9i Database
Performance
University of Houston, School of Arts and Science, Houston, Texas
1995-1999
. Bachelor of Fine Arts
Technical Skills:
Operating Systems Application Proficiency
UNIX System Administration Lotus Notes
Oracle Database Administration NinthHouse Network System
Administration
Microsoft 95, 98, NT, 2000, XP Global English System
Administration
Microsoft Exchange MS Excel
MS PowerPoint
UNIX System Administration MS Outlook
UNIX Architecture MS Word
File System Backup and Management HBOC Medical Information Management
System
Archived and Restored Oracle Database Administration
Maintained and added User SQL and PL/SQL
Accounts
Vi Editing Developed Sub-Program in SQL*Plus
Korn Shell Programming Performance Tuning
Sed and Awk Monitored System and Disk Usage
Startup and Shutdown Procedures Creation of an Oracle Database
Instance