Customer Service Sales
Resume:
HOLLY QU I NONES
*** * ***** * * ., C HAL FONT, PA 18914
holly_ ******@*******.***
h t tp://www.linkedin.com/in/hollyquinones1977
Objective:
Leverage my strong, scientific and technological product knowledge along with my
sales expertise, for the expansion of untouched and resting markets.
E mployment H istory:
• Respiratory Therapist (undergraduate SRT)
B APTIST MEMORIAL HOSPITAL 06/2009 to 06/2010
Completed approximately 2000 clinical hours conducting assessments,
d iagnostic evaluations, t reatments for patients requiring respiratory
t herapy ( i.e. oxygen via nasal cannul, invasive ventilation).
Provided patient care in areas such as; ICU, N ICU, ER, Surgery, Sleep
Study, pre-op and recovery.
Worked under the direction of physicians assisting with bronchoscope,
chest tube, and other pulmonary procedures.
• I mplemented their wr it ten and/or verbal directions and
p rocedures for patient care.
• Owner/manager
M USCLES, NAI LS, FACES & HA IR 05/2001 – 01/2008
Over nine years experience as a self employed business women
Managed all aspects of the business, including analysis, strategic
p lanning, and resource utilization resulting in expansion and a large
i ncrease in annual revenues.
• Supervision
o responsible for hi ring, fi ring and supervising a staff of
f ive
o Lead/trained staff in customer service with a
concentration in product sales and customer relations.
• Customer Service Representative/Administrative Assistant
M AGNOLIA SCHOOL STATE PRODUCTS -04/1995 – 05/2001
Professionally and effectively established customer relationships
r esulting in an increase in revenue
Precisely and accurately maintained company’s accounts and records
Proficiently utilized technology to achieve goals
P rofessional Skills
• Salesmanship
o Persuasive communicator able to increase annual quotas / revenue
o Ability to enter new envi ronments and produce clear-cut results
i mmediately
o Impeccable customer service
Well-developed listening/ communication skills that allows for
p roductive selling
H istory of positive interaction with physicians, hospitals, hospital
administrators and department heads.
• Demonstration Skills/ Medical Expertise
o Skilled in promoting high-impact market strategies via product
demonstration and group presentations
Ability to administer (demonstrate) a variety of medical operational
p rocesses/equipment for the t reatment of respiratory conditions
i ncluding, but not limi ted to :
Respironics-Non-Invasive Ventilation BiPAP v ision®,
o
Nebulizers(large and small volume), Invasive ventilation
Esprit ®, Interpretation of monitored trends to detect
patient and equipment status, CPAP, oxygen and medical
gas therapy, mask, humidifiers and accessories,
Healthdyne, Puritan Bennett
• Management/Organizational Skills
o Time, Project and Terri tory management skills
o Account management skills
• Computer Skills
o Word, Excel, Power Point, Outlook
S trengths:
• •
Self motivated Goal oriented
• •
Leadership Communication /Collaboration
E ducation:
• Independence U niversity 06/2009 – Current
o Undergraduate SRT-Bachelor of Applied Science in Respiratory Therapy
• East M ississippi Community College, 06/2008-04/2009
o Certificate in Office Systems Technology
References:
Angie Brunkhardt, RRT Bill Lancaster
TEAM LEADER ASSISSTANT Administrator
2140 K iowa Ct. Baptist Memorial Hospital Golden Triangle
Li t t le Elm, TX 75086 2520 5th S treet North
972-***-**** Columbus, MS 39703
Lanelle Brown Russell Dennis McNai ry, RRT
CEO/VP OF SALES CLINICAL COORDINATOR OF RESPIRATORY
SERVICES
Magnolia State School Products
Baptist Memorial Hospital Golden Triangle
4135 H ighway 45 North
2520 5th S treet North
Columbus, MS 39705
Columbus, MS 39703
Contact this candidate