***** ***** **, ********, ** *****
815-***-****. abms92@r.postjobfree.com
Michelle A. Folkers
objective
I am seeking employment where I can utilize my skills in Human Resources
to empower and develop a team of highly motivated Associates. With ten
years of experience in the field, I possess outstanding leadership,
interpersonal and communication skills while exemplifying the highest
integrity and professional business standards.
Summary of qualifications
2009-2010 Sauk Valley Community College, Fundamental Law certificate
2010 Ashford University, Pursuing a Bachelor's Degree in Human Resources
Management
Proficient in Microsoft Office, Excel, and Power Point,
Employment
03/05/2008 - Current Niemann Foods, Inc. 1380 N. Galena Ave, Dixon,
IL 61021, 815-***-****
Personnel Manager Supervisor
. Review and manage Associate job openings daily.
. Proven success in recruiting and hiring results-oriented Store Directors,
Department Managers, and Associates.
. Handle large-scale staffing needs for new store openings.
. Administer criminal checks, reference checks, integrity tests, and
management test.
. Presentation of job offers to qualified applicants
. Conduct orientation and safety training on all new Associates.
. Construct new Associate files, including filing of WOTC forms and I-9's.
. Administers 21 day performance review program to ensure effectiveness,
compliance, and equity within organization.
. Provide leadership to the stores and all team members that focuses on a
high energy, and high morale with Customer Service as the top priority.
. Consistently facilitates open, two-way communication and resolves all
Associate relation issues in a timely manner.
. Teach the importance of communication and assist managers by developing
methods to share information with employees on business issues.
. Provide experience/expertise in all areas of human capital such as
employee commitment, employee development, employee recognition,
performance management, talent acquisition, compensation management,
employee assistance, affirmative action and training and development.
. Proven ability to multi-task, negotiate, and make on the spot decisions.
. Responsible for the administration of all benefits including, health,
dental, vision, life, 401K, ESOP, FMLA, and flex spending.
. Ensure accurate timekeeping/payroll reports and attendance by conducting
weekly audits.
. Excellent knowledge of KRONOS payroll and scheduling software.
. Witnesses and directs Associate reprimands to ensure compliance with
labor laws.
. Assess needs on an ongoing basis and facilitate or develop programs which
result in improved human resource performance.
. Drive change management discipline with business leaders on key
initiatives.
. Manage employee relations practices necessary to maintain positive
employee - employer relationship. Apply policies and programs to support
positive employee relations and maintain legal compliance.
. Anticipate legal exposures, potential legal actions such as harassment,
discrimination, wrongful discharge, unfair treatment, Workers
Compensation, and accommodation.
. Conduct wage surveys within labor market to determine competitive wage
rate.
. Responsible for diversity awareness
. Active investigator in EEOC & OSHA inquiries, workers compensation,
employee theft audits, and unemployment claims.
. Represents organization at personnel-related hearings and investigations
. Responsible for overseeing 4 Personnel Managers and ensuring they follow
through with all required job duties.
. Experience in the development and training of new programs with a sharp
focus on the balance between Company goals and Associate satisfaction.
. Company trainer for Customer Service seminars and workshops.
. Ensures compliance with Federal & State employment laws and regulations.
. Monitors Associate turnover, recommend actions to improve and conduct
exit interviews.
. Developed a seminar, presented and instructed all Store Directors and
Department Managers on a new hiring policy and procedure manual.
. Presents safety refresher courses ever trimester as needed, companywide.
. Seminar development, presentation and instruction on Sexual Harassment in
the workforce.
. Created a tracking system to ensure all Associate files are complete and
meet labor law standards
. Attend store staff meetings, implement new policy and procedures.
. Conduct bi-weekly conference calls and quarterly meeting with Personnel
Managers.
. Assist Store Directors with community activities
. Report directly to Director of Human Resources, who is offsite.
2005-2008 R.S.V.P. Party and Gifts, 3200 E. Lincolnway, Sterling, IL
61081
Owner and Operator
. Customer service
. Payroll
. Hire and train all Associates
. Wedding and party planning
. Accounts payable and receivable
. Ordering and inventory
. Gross profit reports
. Daily bank transactions
. Balancing of cash drawer
. Client services
1999-2005 T.A.F. Builders, 23979 Hazel Rd, Sterling, IL 61081
Human Resource Manager
. Actively conduct recruitment plans
. Interview and offers
. Facilitated the development of organizational structure and job design
based on work processes.
. Assisted in job analysis and provided support to the job evaluation
process
. Background, and reference checks
. Participated in the development of safety/health/wellness activities.
Assisted President in resolving issues related to workers compensation
. Ensure legal paperwork is correctly completed for the new hire
. Completion of all new employees paperwork
. Payroll, W-2's, and Federal tax deposits
. Accounts payable and receivable, responsible for multi $350,000.00
projects at the same time
. Complete safety training accountability
. Responsible for maintaining labor law requirements
. Conduct exit interviews and termination paperwork
Education
1984-1988 Rock Falls High School
High School Diploma