Customer Service Manager
Resume:
**** ********** ****, *** ****, MI ***** • 989-***-****• ********@*****.***
Janelle Murray
Objective
To obtain a career in the field of sales with a dynamic organization that offers potential for growth
and advancement.
Education
August 2004-May 2009
Central Michigan University Mt. Pleasant, MI
Bachelor of Science Degree
Major: Dietetics
Minor: Marketing
Certification: Dimensions of Professional Selling, Carew International. Inc.
Experience
January 2010- Present
IKON Office Solutions Flint, MI
Account Executive
Managing Territory
Selling hardware and document solutions to named accounts
Prospecting for new business
Forecasting, planning, negotiating
Customer Service
May 2005-October 2009
Green Hills Golf Course Pinconning, MI
Bartender/Wait Staff
Coordinating and servicing golf outings
Dealing with customer orders and complaints
Handling cash transactions
Monitoring and stocking inventory
October 2006-May 2009
Alma Elks Lodge #1400 Alma, MI
Bartender
Maintained quality service to all members and customers
Involved in ordering inventory
Performed opening and closing procedures
I nterests
Member of the Student Dietetics Association
Volunteered for local community events
Enjoy traveling and taking on new experiences
Volunteer at Heartland Home Health and Hospice
References:
Mrs. Sheila Palmer, Account Representative
IKON Office Solutions
Bay City, MI
Ms. Michelle McTaggart, Manager of Business Development
Heartland Home Health Care
West Branch, MI
Mrs. Catherine Rezmer, Kitchen Manager
Green Hills Golf Course
Pinconning, MI
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