Customer Service Representative

Brennan Engle

*** **** ****, ****, ** ***** ? 785-***-**** ? ************@*******.***

Objective To obtain a position with High Plains Public Radio where I can

utilize my knowledge in marketing, communications, fundraising

and customer relations.

Education Bachelor's of Fine Arts, Fort Hays State University, 2002

Associate of Arts, General Studies, Cloud County Community

College, 1997

Experience Director of Communications and Marketing 2007-2010

Fort Hays State University Foundation, Hays, KS

. Produced and designed publications for fundraising and estate

planning initiatives targeted to alumni and friends,

including an annual 20-page magazine.

. Assisted in the research and writing of proposals for

specific requests to donors identified for major gifts to

Fort Hays State University.

. Created messaging for and produced three direct-mail

campaigns each year to solicit donations from different

groups of alumni and community members.

. Conceptualized theme for the Cornerstone Campaign, a three-

year $60 million fundraising effort to benefit FHSU, and

developed all related marketing material and advertising.

. Managed a $46,000 marketing budget.

Communications Coordinator 2004-2007

Kansas State University Foundation, Manhattan, KS

. Designed and produced semi-annual magazine for K-State

College of Veterinary Medicine.

. Wrote press releases on new gifts, updated website and

created brochures.

Community Reporter/Photographer 2003-2004

Manhattan Free Press, Manhattan, KS

. Covered city and county government and wrote feature articles

for a weekly newspaper as a reporter and photographer.

Subscriptions and reputation of the newspaper increased as a

result.

. Established positive relationships with community and

governmental leaders.

Customer Service Representative 2002-2003

Columbia Daily Tribune, Columbia, MO

. As a member of the circulation department, provided problem

resolution and assistance to customers of a 20,000 subscriber

base newspaper and sold new subscriptions.

. Assisted in company-wide initiatives to increase daily

newspaper subscriptions.

References Available upon request.

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