Customer Service Manager
Resume:
Carte
Zachary D. Carte
Vincent, OH 45784 abms1w@r.postjobfree.com
Objective
To obtain a position that would allow me to effectively utilize my expertise in management, marketing, and finance, while displaying excellence in customer service.
Education
Master of Business Administration June 2009
Ohio University Athens, OH
Bachelor of Sciences in Accounting, Marketing, and Management May 2007
Ohio Valley University Vienna, WV
1. Completed 150+ Hours
2. Perfect attendance (excluding baseball games)
3. Graduated Cum Laude 3.5 GPA (5 Dean’s List Approvals)
Work Experience
Financial Advisor 2009-2010
merrill lynch Parkersburg, WV
1. Developed Client Marketing Strategy and Business Plan
2. Prospect Clients and Disclose a Positive Investment Strategy
3. Perform analysis and Portfolio Construction for Clients
Accountant 2008-2009
Peoples Bancorp Marietta, OH
1. Perform accounting and analytics for all Investment Transactions
2. Develop analysis of Loan and Deposit Yields
3. Perform analysis of the ALM Model and REPO Transactions
4. Contribute to the Pricing Strategy of Deposits and Loans
Partner/Owner 2007
Itssg Parkersburg, WV
1. Instructional Technology Solutions and Services Group
2. Provided Strategic Planning for Start-up Company
3. Responsible for the Development of Multiple Accounts
Instructional Technology Assistant 2005-2007
Ohio valley univeristy graduate college Vienna, WV
1. Assisted with the Construction of the Catalog
2. Provided Forecast Models for Future Profits
3. Educated Professionals on the Operation of the Online System
Manager 1999-2005
H & L Supermarket, Inc. Beckley, WV
1. Supported and assisted the Owner in all areas of store operation
2. Assisted with the Development of a Point of Sale System
3. Controlled expenses, shrinkage and inventory levels in the store
4. Established and Maintained many Customer Relationships
5. Developed and operated the distribution branch of the company
6. Worked with many sales representatives from different companies
Activities
2006-2007 SGA Public Relations Officer
2003-2007 Collegiate Varsity Baseball (2006 WVIAC Champions)
2005-2007 WVIAC Student Athletic Advisory Committee Vice Chairman
2005-2007 OVU Student Athletic Advisory Committee President
2002-2003 Fayetteville High School Student Body President
July 1999 Attended National Youth Leadership Conference in Washington D.C.
Volunteer Work
Parkersburg American Legion Baseball
Ben Argento Little League Basketball
Fayetteville Little League Baseball
Parkersburg South Middle School Baseball
Local School Improvement Council
Special Olympics
Ohio Valley University Baseball
Additional Skills
Microsoft Office (Word, PowerPoint, Excel, Access, and Publisher)
Mac OS (iDVD, iWork, iTunes, and Mac Office)
Accounting Software (Peachtree, QuickBooks, and Excel)
Web Development Software (FrontPage, Dreamweaver, and HTML Writing)
Online Learning Software (WebCT, Blackboard, and Sakai)
References Available Upon Request
Contact this candidate