Manager Property

Susan K. Welch

***** ****** ***** ******* #***

Ashburn, VA 20147

571-***-**** Cell

abms0s@r.postjobfree.com

Objective: To become a part of a corporation that offers personal

development, creativity and recurrent challenges.

Experience:

2009-2009 Glass Ratner LLC

Atlanta, GA

Assistant Property Manager

Maintained all required lease forms, makes additions, revisions, or

deletions to records or files to keep them current, complete, and

accurate in accordance with state regulations, policies and procedures of

distressed properties. Drafts or prepared related lease documentation

for appropriate signature and enters data in automated systems, as needed

and prepared reports before monthly meetings. Retrieved new applicant

data from information sources, both manual and electronic, for use in the

approval processing, and prepared orientation packages for new residents of

the community. Identified and coded all documented invoices, contractor

proposals for upkeep of the property, reviewed files identified for

transfer on site. Generated reports and memos for approval and

distribution to staff. Viewed, modified, purged documents during annual

lease file audit. Assisted with the processing of payroll transactions on

employees, such as, direct deposit updates, allotments, and accuracy of

timesheets and overtime logs. Assisted manager with completing HR actions

and entered them into automated systems. Worked closely with team members

to ensure personnel data is properly coded prior to inputting data into the

system. Maintained personnel records in accordance with company policy.

Identified obvious trends, changes in customer preferences, or deviations

in standard practices that could potentially impact services provided by

the organization to ensure and maintain high occupancy within the

community. Provided support and assists in managing the maintenance

and quality control of employee and position data in the company human

resource/payroll information system. Post rent and water payments, walk

move ins and move outs, process move out statements, assisted with turnkey

schedule, made daily bank deposits, sent out renewal and delinquent

notices, assisted manager with weekly reports, assisted with month end

close out reports, off site marketing, collaborated with manager in the

implementation of marketing ideas, responded to any online prospect

inquiries, updated current pricing advertisements, and assisted with

planning resident functions.

2006- 2007 Huntington Farms

Apartments Roswell, GA

Assistant Manager

Meet with current residents when handling requests for repairs or trying to

resolve complaints, but also with prospective residents or tenants to show

vacant apartments. Responsible for enforcing the terms of the lease

agreements, such as rent collection, parking and pet restrictions, and

termination-of-lease procedures. Develops rental agreements, assist with

selection of qualified tenants, collects deposits and rents, enforces terms

of rental agreements, resolves tenant complaints, assist with eviction

proceedings if necessary. Schedules maintenance and repairs, assist with

negotiating contracts with vendors, regularly inspects property to ensure

it is in good working order, and quickly resolves emergency maintenance

issues. Daily bank deposits by electronic online banking, collaborated with

manager in the implementation of marketing ideas, assisted planning

resident retention functions.

2003- 2004 Walden Run

Apartments McDonough, GA

Support Manager

Collects rent from residents and posts it in the Rent Manager system.

Process the Statements of Deposit activity

vacant apartment units in the Rent Manager system. Assessment of

recently vacated apartments. Contact delinquent residents or sends late

notices and eviction notices; follows proper procedure if rent is not

received within a specified period of time. Sends out renewal notices.

Assists Property Manager with resolving internal and external issues of

associates, residents, and vendors. Assists with maintaining the

cleanliness of the office. Also assists with keeping refreshments

replenished daily. Lease apartments when needed. Assists Property Manager

with all marketing tasks; including creating flyers, updating all internet

and print advertisement, preparing marketing collateral for distribution,

performed out-reach marketing tasks weekly and ensured tasks completed in

Manager's absence. May oversee the work of leasing and other office

personnel. Assumes the duties of the Property Manager in the manager's

absence.

1996-2001 Tree Hills Apartments

Stone Mountain, GA

Assistant Property Manager

Responsible for assisting the property manager of all on-site operations

and achieving financial and operational objectives as defined by the

property owner and the Management Company and team. Primary responsible for

ensuring all traffic, prospect, leasing, renewal and revenue data is

correctly entered into the property software system, producing daily,

weekly and monthly activity and operating reports and that resident

files are correctly maintained. Works with the property manager to

insure that all activities are conducted in compliance with all local,

state and federal employment, housing, safety, landlord/tenant and real

estate laws.

Qualifications: Proficient knowledge of AMSI Power site/ESite, MRI, Rent

Roll, Microsoft Word, Excel

1990-1994 Bernard A. Baruch College, CUNY, NYC BBA Business

Administration with a concentration on Human

Resource Management.

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