Six Sigma Computer Operator
Resume:
Carl Titius
Carthage Mo. *****
Email ******@*********.***
OBJECTIVE
To secure a responsible position to effectively utilize my technical
skills, and experience with an opportunity for advancement while
contributing to the efficiency of an organization.
COMPUTER SKILLS
My computer skills include working knowledge of the software applications
and operating systems below:
MS Office Professional Tivoli Problem Management (TPM)
UNIX Environment & Commands CommVault Backup Data Protection
AppWorx Scheduling (DEV, QA, PROD)
NBSpool CD/Tape Drive
Dimensions OmniBack
IT Infrastructure Library (ITIL) Six Sigma White Belt
Training Certification
WORK HISTORY
Ceridian Tax Services, Fountain Valley, CA 1998 - 02/09
Computer Operator III
. Responsible for processing daily, monthly, quarterly and annual
production jobs in a tax processing environment
. Provide Tier I operational support for all production inquiries and
issues for daily, monthly, quarterly and annual production processing
. Escalate production inquires and issues to technical support staff for
critical path processes
. Implement new software releases/updates into the production
environment through Release Management procedures
. Monitor and process daily, weekly, and monthly system backups
. Identify scheduling gaps and modify production jobs to gain full
performance of the scheduling application
. Provide guidance and training to less experienced operators
. Develop and document operational procedures including updating
Production Run sheets
. Monitor HP 3000 & 9000 platforms for production batch processing
. Provide operational support for Disaster Recovery testing and other
projects
. Completed a variety of SkillSoft training which included 21 Laws of
Leadership, ITIL, Communication Etiquette, Team Conflict: The Seeds
of Dissent, and Self-empowerment: Managing from Within. Six Sigma
certified.
ITT Jabsco, Costa Mesa CA. 1994-1998
Computer Operator III / LEAD
. Responsible for processing daily, weekly, and monthly production
. Process and monitor system backups
. Maintained and documented production jobs and schedules
. Monitored IBM 4300 4341 DOS/VSE MVS/ESA platforms.
. Trained on AS/400 before resigning my employment
Alltell / Systematics Ontario Ca. 1990-1994
Computer Operator IV / LEAD
. Responsible for processing daily, weekly, and monthly production
. Monitored IBM 4300 4341 DOS/VSE MVS/ESA platforms.
. This was a Banking servicing data center which supported 3 banks
Starcrest Industries Perris Ca. 1989-1990
Computer Operator
. Responsible for processing daily, weekly, and monthly production
. Monitored IBM 4300 4341 DOS/VSE MVS/ESA platforms.
Denny's Restaurants
. Functioned and was proficient in all job codes
. Performed all inventory of stock, ingredient and non-ingredient
. Helped with the set up of new opening restaurants in Riverside Ca. and
Ontario Ca.. These units were purchased when Sambos and Colony kitchen
restaurants went under in the eighties in Southern California
. Performed all minor repairs around the shop, light plumbing, landscape
issues, light handyman stuff, this decreased outsourcing to outside
vendors and subsequently saved the shop money.
. Made employee of the Month several times
EDUCATION
COMPUTER LEARNING CENTER, Anaheim, CA 1987-1988
Diploma in Computer Operations (GPA 4.0) Associates Degree
Corona Christian Center School Corona CA. 1977-1979
Diploma
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