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Six Sigma Computer Operator

Carthage, Missouri, 64836, United States
May 23, 2010

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Carl Titius

**** *****

Carthage Mo. *****

(417) ***-****



To secure a responsible position to effectively utilize my technical

skills, and experience with an opportunity for advancement while

contributing to the efficiency of an organization.


My computer skills include working knowledge of the software applications

and operating systems below:

MS Office Professional Tivoli Problem Management (TPM)

UNIX Environment & Commands CommVault Backup Data Protection

AppWorx Scheduling (DEV, QA, PROD)

NBSpool CD/Tape Drive

Dimensions OmniBack

IT Infrastructure Library (ITIL) Six Sigma White Belt

Training Certification


Ceridian Tax Services, Fountain Valley, CA 1998 - 02/09

Computer Operator III

. Responsible for processing daily, monthly, quarterly and annual

production jobs in a tax processing environment

. Provide Tier I operational support for all production inquiries and

issues for daily, monthly, quarterly and annual production processing

. Escalate production inquires and issues to technical support staff for

critical path processes

. Implement new software releases/updates into the production

environment through Release Management procedures

. Monitor and process daily, weekly, and monthly system backups

. Identify scheduling gaps and modify production jobs to gain full

performance of the scheduling application

. Provide guidance and training to less experienced operators

. Develop and document operational procedures including updating

Production Run sheets

. Monitor HP 3000 & 9000 platforms for production batch processing

. Provide operational support for Disaster Recovery testing and other


. Completed a variety of SkillSoft training which included 21 Laws of

Leadership, ITIL, Communication Etiquette, Team Conflict: The Seeds

of Dissent, and Self-empowerment: Managing from Within. Six Sigma


ITT Jabsco, Costa Mesa CA. 1994-1998

Computer Operator III / LEAD

. Responsible for processing daily, weekly, and monthly production

. Process and monitor system backups

. Maintained and documented production jobs and schedules

. Monitored IBM 4300 4341 DOS/VSE MVS/ESA platforms.

. Trained on AS/400 before resigning my employment

Alltell / Systematics Ontario Ca. 1990-1994

Computer Operator IV / LEAD

. Responsible for processing daily, weekly, and monthly production

. Monitored IBM 4300 4341 DOS/VSE MVS/ESA platforms.

. This was a Banking servicing data center which supported 3 banks

Starcrest Industries Perris Ca. 1989-1990

Computer Operator

. Responsible for processing daily, weekly, and monthly production

. Monitored IBM 4300 4341 DOS/VSE MVS/ESA platforms.

Denny's Restaurants

. Functioned and was proficient in all job codes

. Performed all inventory of stock, ingredient and non-ingredient

. Helped with the set up of new opening restaurants in Riverside Ca. and

Ontario Ca.. These units were purchased when Sambos and Colony kitchen

restaurants went under in the eighties in Southern California

. Performed all minor repairs around the shop, light plumbing, landscape

issues, light handyman stuff, this decreased outsourcing to outside

vendors and subsequently saved the shop money.

. Made employee of the Month several times



Diploma in Computer Operations (GPA 4.0) Associates Degree

Corona Christian Center School Corona CA. 1977-1979


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