Francisco Flores, MA
Berkeley, California, *****
E-mail: abmry0@r.postjobfree.com
Website: http://www.linkedin.com/in/franciscoflores
Education
Master of Business Administration in Human Resource Management, Keller
Graduate School of Management, on-line
Master of Art in Humanities and Leadership, New College of California, San
Francisco, California, Graduated May 2004
Bachelor of Science in Marketing and Business, University of Phoenix,
Phoenix, Arizona, Graduated October 2002
Bachelor of Art in Spanish Literature, Arizona State University, Tempe,
Arizona, attended 1999
Associates of Art in Fashion Merchandising, Fresno City College, Fresno,
California, attended 1981-1983
Technical Skills: MS applications, Excel, Word, PowerPoint, and MAC OSX
Experienced Leader
Seasoned Experienced Leader 28 years experience with a successful record of
accomplishment contributing to leading business. I am well versed in
operations, driving performance, and day-to-day operational functions. I
maintain a thorough understanding of market comp, target needs, and brand-
specific trends. I have a strong commitment to a sense of urgency to get
the job done, a solid skill set with a keen attention to detail. I believe
that communication and focus on team building is the key to success. I
have been teaching Group Fitness Classes and Personal training part-time
since 1987 with various fitness clubs throughout California and Arizona.
Areas of Expertise:
. Strategic Trend Analysis & Forecasting
. Inventory Allocations and Management
. Effective Training and Development
. Creative Display Merchandising
. Excellent Interpersonal & Communication Skills
. Prioritization & Project Management
. Solid Foundation in Business Operations
. Builds Meaningful Business Partnerships
Employment History
12/08 to Present, Group Fitness & Pilates Director, Club One Fitness, 1201
Redwood Way, 707-***-****
. Manage 50 part time Fitness professionals
. Cultivate a Service, Selling and Client focused environment
. Create Revenue Programs; Increase Pilates Revenue 120% to Goal
01/03-12/08, Area Group Fitness & Pilates Director, Bally Total Fitness,
3915 Alemany Blvd., S.F., CA 650-***-****
. Manage 12 Clubs and 12 Club Group Fitness Managers
. Create Revenue programs; Increased Pilates Revenue by 127% to Goal for
12 locations
. Recognize and celebrate positive performance in sales, service and
loyalty
. Recruit and select a team of qualified managers
. Clearly communicate company objectives to field staff
01/00-01/03, Merchandise Team Manager, MACYS Valley Fair, 2801 Stevens
Creek, Santa Clara, CA 408-***-****
. Manage sales volume of $28 million in Men's Department
. Develop staff through training, observing and coaching behaviors that
maximize business opportunities
. Recognize and celebrate positive performance in sales, service and
loyalty
. Direct reports 1 Full time Stock Associates and 10 part-time
associates
. Ensure merchandising presentation and replenishment meet company
standards through directing staff
08/98-01/00, Store Manager, Donna Karan Outlet Stores, Tempe, Arizona
(store closed)
. Manage sales volume of $15 million
. Direct reports 2 Assistant Store Managers; 3 Key Holders; 6 Stock
associates
. Clearly communicate store, company and departmental objectives staff
are well informed
12/95-08/98, Merchandise Team Manager, MACYS Union Square, 50 O'Farrell
Street, S.F., CA 800-***-****
. Manage sales volume of $20 million
. Develop staff through training, observing and coaching behaviors that
maximize business opportunities
. Direct Report 12 part-time stock associates
. Ensure merchandising presentation and replenishment meet company
standards through directing staff
12/94-12/95, Merchandise Manager for Women's, Old Navy, Potrero Hill
Shopping Center, San Francisco, CA
. Implement action plans to improve key performance indicators to
maximize business opportunities
. Execute development and training plans for direct reports
. Interact with all levels of field and HQ management
1981-12/1994, Southwestern Regional Visual Merchandising Manager, Levitz
Furniture Inc, Huntington Beach, CA
References
Gregory Sneed, Sr. Account Executive, Godiva Chocolates, San Francisco, CA
Terri Rillera, 510-***-****
Rosemary Alves, Group Sales Manager, MACYS Valley Fair, 408-***-****