Darrell A. Cope
***** ****** **** ****** ? Plymouth, MI ? abmrxa@r.postjobfree.com ? H (734)
BUSINESS DEVELOPMENT PROFESSIONAL
"Specialist in Relationship Development and Revenue Expansion"
Highly accomplished, resourceful and high-energy professional experienced
in identifying and closing multi-million dollar opportunities seeks a
senior leadership position involving business development at an
organization that wants to acquire major new global accounts. Exceptional
ability to work under pressure, offering 20+ years of sales and revenue
generation complimented by innovative marketing and business techniques as
well as hands-on expertise in negotiation and communication.
Goal: To lead business development at a results driven company resulting
in significant growth and expansion of its services.
AREAS OF EXPERTISE
New business development International Markets Business Process Outsource
Consultative selling Marketing and Networking Proposals/Presentations
techniques
Strategies to develop and Solutions-oriented sales Creative problem-solver with
maintain business approach emphasizing ability to drive revenue and
relationships customer needs exceed profit goals
CAREER PATH
Director, Business Development General Physics Corporation, Troy, MI
9/2007-2/2010
Responsible for account planning and sales growth for key GP initiatives
resulting in major new multi-national customers. By working closely with
Senior Leadership on the strategic direction of sales and marketing
activities, created and implemented a company wide sales initiative that
resulted in significant bottom line results and long term contracts for
learning and development services.
Key Accomplishments:
. Exceeded sales target quota by 30% in 2008 and 13% for 2009
. Won and oversaw the implementation of a key partnership between VW of
America and the State of Tennessee that resulted in a long term contract
for training outsourcing
. Developed and implemented a sales plan for GP Canada and GP Mexico that
resulted in winning major new training outsourcing customers such as
Canada Post Corporation
. Increased revenues by 80% in Canada and 55% in Mexico from 2008 to 2009
while training new sales representatives
Area Manager - CSM Rockwell Automation, Troy, MI 1/2002-
9/2007
Led the Ohio and Michigan territory within the Customer Support &
Maintenance (CSM) capability including Asset Management, Customer Support &
Training. Managed an internal team of sales professionals, instructors,
and field service engineers for the region. Coordinated all business
planning and sales plan development for a major distributor sales team
with award winning results.
Key Accomplishments:
. Exceeded year over year growth targets of 10% for FY04, 11% for FY05, and
14% for FY06.
. Won Rockwell Automation CSM "Top Gun" award for best team performance in
2006 with $12 million in revenue and 14% growth.
. Developed a CSM Black Belt program and led the implementation of this
team based selling approach for all 6 CSM regions across North America
. Worked closely with key RA Sales Engineers and the McNaughton McKay
Distributor Sales Team to grow targeted accounts, achieved an average of
24% growth at targeted plants.
. Establishing CSM sales goals for over 25 Distributor sales
representatives and working closely with the RA and distributor sales
teams to achieve and exceed quota.
. Received the McNaughton McKay Service Specialist award for exceeding
quota in 2006.
Darrell A. Cope
45818 Beacon Hill Circle ? Plymouth, MI ? abmrxa@r.postjobfree.com ? H (734)
454-9896
Account Executive - Major Accounts General Physics Corporation, Troy,
MI 9/1996-1/2002
Responsible for new business development and expansion of existing accounts
through teamwork and strategic selling. As the primary customer contact
for General Motors, ensured excellent customer service and continued sales
growth, gaining a significant outsourcing opportunity for GP from GM
Worldwide Purchasing.
Key Accomplishments:
. Worked closely with top GM Purchasing contacts to exceed supplier
criteria resulting in GP's award of GM Supplier of the Year for 1999 and
2000.
. Recognized by GP Senior Management for this accomplishment at GP's
Leadership Conference.
. Trained three new sales representatives for the Automotive Business Unit
and established a long term support contract for Ford Motor Company.
Senior Account Manager Mascotech Training and Visual Services, Warren, MI
5/1993-9/1996
As a senior member of the sales team, worked closely with the sales manager
on new business development and customer service. Increasing
responsibility for sales plan development and deployment of new and
innovative services related to performance improvement.
Key Accomplishments:
. Exceeded sales target by 14% in FY93, 20 % in FY94, 17% in FY95 and 22%
in FY96.
. Worked with accounts such as GM NAO Unigraphics Design Training, GM Metal
Fabrication, Powertrain Engineering, GM Truck, and Ford ACD. Planned and
monitored projects using Microsoft Project software.
. Provided sales leadership, mentoring new employees joining the sales team
through customer visits and presentations.
National Sales Manager Advanced Media Services, Livonia, MI 1/1990-
5/1993
Developed sales and marketing strategies including budgeting, media
selection, and print production.
Key Accomplishments:
. Led a team of six sales professionals, growing key accounts by over 300%.
Established sales quotas and led the team to grow sales from $8M to over
$20M in just three years.
. Opened new markets for AMS in California, bringing in new customers for
large scale events. Exceeded yearly sales targets working with such
accounts as Masco, Ford Motor Company, Chevy Creative, Oldsmobile, Lotus
Development, and IBM.
EDUCATION
Masters of Education Wayne State University, Detroit, Mi
1993
Instructional Technology
Bachelor of Arts Wayne State University, Detroit, MI 1991
General Studies
PROFESSIONAL ORGANIZATIONS
SMRP Detroit Windsor Chapter Board of Directors
Detroit Sales and Marketing Professionals Past Board Member
ASTD and ISPI Active
REFERENCES
Professional and Personal References Furnished Upon Request