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Customer Service Manager

Morrisville, Pennsylvania, 19067, United States
May 23, 2010

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Financial accounting professional with a number of years of diversified

experience in:

All Accounting Functions Auditing

International Banking SOX Procedures & Testing

Payroll Accounts Receivable & Payable

State & Federal Reporting Budgeting


Airborne Systems North America, Pennsauken, NJ


Senior Accountant / Consultant

. Performed all accounting activities related to the consolidated monthly

financial statement closing process, ensuring that all relevant

transactions are recorded

. Analyzed monthly balance sheet activity and prepares account

reconciliations for review by management

. Consolidated financial reports for several national and international


. Prepared journal entries and maintain general ledger log

. Analyzed requirements for capital expenditures, maintained fixed asset

inventory, and ensured that all new equipment / asset purchases are

properly depreciated

. Ensured company-wide SOX compliance

Ocean Power Technologies, Inc., Pennington, NJ

2005 - 2008

Senior Accountant

. Oversee all financial data and responsible for monthly financial closings

and consolidations for

multinational (US, UK, Australia) company

. Prepared and filed Federal and State tax returns including 941, 940, 927,

WR30, PA & NJ Withholding,

Sales & Use Tax and United Kingdom Vat return

. Liaised with outside auditors supplying them with all financial data to


. Executed monthly Payroll for 60 employees in two countries

. Responsible for employee benefit programs including insurance plans, new

hire packages and 401K

retirement plan

. SOX compliance and testing

. Maintained and updated Fixed Assets and Depreciation schedules

. Responsible for monthly billing of materials and services to US


. Assisted in preparations of 10-Q and 10-K reports

. International Banking experience with wire transfers, conversions rates

and vendor payables

Ace Copy Systems, Inc., Hillsborough, NJ

2003 - 2005


. Managed Accounts Payable and Accounts Receivable consisting of a 300+

customer base and $350,000 monthly receivables

. Instituted Improvements in Customer Invoicing and Collection follow up


. Reconcile Bank Statements to General Ledger, Analyze P&L reports and

report data analysis to management

. Month & Year End Closings and Audits

. Oversee and updated database for Payroll authorization for 20 employees

. Developed office policies and procedures

. Managed Shipping & Receiving Department

Barnes & Noble Inc., Jamesburg, NJ 2001 -


National Operational Accounting Manager

. Developed strategic plan to reorganize Accounts Receivable Department

. Instituted System/Billing enhancements which lowered outstanding

receivables by 45%

. Responsibilities included staff of 11 employees and over 70,000


. Lowered unapplied cash by 80% and unassigned cash by 40%

. Reconciled month and year end journal entries to the general ledger

. Instituted budget controls which lowered expenses by 25% without

lowering headcount

Horizon Blue Cross Blue Shield of New Jersey, Newark, NJ

1997 - 2001

Manager, Corporate Accounts Receivable

. Managed Billing and Collections of over 300 health accounts monthly,

representing approximately $50

million dollars intake per month

. Maintained accurate input and balance of General Ledger and monthly

journal entries

. Conducted and reported on financial profit and loss analysis

. Hired, trained, managed and motivate a service oriented staff of 10

. Gathered and analyzed budget expenditures for department

. Established credit parameters and communicated limits for new and

existing accounts

. Conducted internal and external audits

Environmental Services of America / ENSI, Rahway, NJ

1995 - 1997

Corporate Credit Coordinator

. Consolidated financial statements and prepare spreadsheets for review

by the bank

. Established procedures for credit and collections totaling $20 million

in annual sales

. Supervised Accounts Receivable departments for 19 offices

. Generated Accounts Receivable policy and procedures

Ford Motor Credit Company, Cranbury, NJ

1989 - 1995

Credit Analyst (1994-1995)

Wholesale Dealer Service Representative (1992-1994)

Collection Unit Supervisor (1991-92)

Customer Service / Collection Representative (1989-1991)

PC Skills

QuickBooks, PeopleSoft, Macola, Microsoft Word, Microsoft Excel, WAWF

(Government website)


Gettysburg College, Gettysburg, Pennsylvania. BA- Business Management 1989

(Finance & Accounting Concentration)

Contact Information:

114 Kathy Drive

Yardley, PA 19067

Home (215) ***-****

Cell (215) ***-****

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