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Customer Service Sales

Location:
Toledo, Ohio, 43609, United States
Posted:
May 24, 2010

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********** ********

**********.********@*******.*******.***

567*******

*** *******

Toledo, OH 43609

Results-driven sales candidate desires the chance to build clientele and increase profits by providing creative

OBJECTIVE

solutions to business challenges.

The University of Toledo, Toledo, OH

EDUCATION

Bachelor of Business Administration, May 2010

AACSB Accredited College of Business Administration

The Edward H. Schmidt School of Professional Sales

Majors: Professional Sales concentration in Pharmaceutics

Major GPA 3.2/4.0 Overall GPA 3.0/4.0

HONORS AND National Honor Society

AWARDS

• Alpha Omega Coed Christian Fraternity Inc., elected sophomore, junior and senior year

• Received scholarships for being a Resident Advisor at University of Toledo

RELEVANT COURSEWORK Contemporary Business

Language of Medicine

Certified Pharmacy Technician

Hearthland Healthcare, Toledo, Oh 09/2009-Present

RELATED

Pharmacy Services Technician (Full Time)

EXPERIENCE

• Accept prescriptions for filling, gathering and processing necessary information

• Answer telephone inquiries, referring callers to pharmacist when necessary..

• Greet doctors and nurses and provided superior customer service.

• Perform clerical tasks such as filing, compiling and maintaining prescription records, and

composing letters.

• Calculate anticipated drug usage for a prescribed period.

• Deliver medication to treatment areas, living units, residences and clinics, using various means of

t ransportation

AFLAC, Perrysburg,OH 05/09-Present

Sale Representative (Intern)

• Call on policyholders to deliver and explain policy, to analyze insurance program and suggest

additions or changes, or to change beneficiaries.

• Customize insurance programs to suit individual customers, often covering a variety of risks.

• Interview prospective clients to obtain data about their financial resources and needs, the

physical condition of the person or property to be insured, and to discuss any existing coverage.

• Seek out new clients and develop clientele by networking to find new customers and generate lists

of prospective clients.

• Explain features, advantages and disadvantages of various policies to promote sale of insurance

p lans.

• Contact underwriter and submit forms to obtain binder coverage.

CVS Pharmacy, Detroit, MI 03/00-06/07

Pharmacy Technician

• Receive written prescription or refill requests and verify that information is complete and accurate.

• Maintain proper storage and security conditions for drugs.

• Answer telephones, responding to questions or requests.

• Fill bottles with prescribed medications and type and affix labels.

• Assist customers by answering simple questions, locating items or referring them to the pharmacist for

medication information.

• Price and file prescriptions that have been filled.

• Clean, and help maintain, equipment and work areas, and sterilize glassware according to prescribed methods.

• Establish and maintain patient profiles, including lists of medications taken by individual patients.

• Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.

• Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs

and shortages.

President, Alpha Omega Coed Christian Fraternity Inc., 2006-Present UT

SERVICE

President, Servanthood Opportunities Worldwide(S.A.C.S)., 2008-Present UT

Certified Pharmacy Technician, State of Ohio and Michigan

CERTIFICATES

Certified Lifeguard and First Aid

ACTIVITIES

Enjoys playing golf and public speaking

German Exchange student in high school



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