gianni polato, online marketing manager.
phone: 520-***-****; abmrwf@r.postjobfree.com ;
Education: - Bs in Economics, Finance section, 1999 University of
Bologna (I)
-Experian Hitwise Certificate, Sept 2009 at Experian
Hitwise - London Office
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Key strengths:
V Online Marketing Channels: extensive & comprehensive experience with
Digital Media (CPM; networks), Affiliate (CPA and renting) and Emails.
Drive to Web (offline-online; telemarketing-online) and ATL.
V Search: sound experience of PPC & SEO, synchronized with the channel
above and web-development; sound knowledge of AdWord and AdSense.
V Web Analytics & Clickstream: subject matter expert in Online Tracking
tools & setting up, data analysis and Reporting. Good with using
Hitwise and Omniture Platforms.
V Conversion optimization: sound experience in Behavioral Targeting and
advanced segmentation (vertical/horizontal) for CTR optimization and
relevant ROI maximization; A/B/C test as well as A/Multivariate tests.
Competitive Intelligence for Targeting Strategies - Hitwise Mosaics
based.
V Web Development: high performance in managing developments &
innovation around template, imagery, Call To Action, tracking, SEO,
multiple tests setting up. Worked on websites, unique landing page and
emails (proprietary and co-brand); achieved remarkable improvements
and cost reductions along the implementation process.
V Lead Generation: sound experience in projects for prospects
eAcquisitions
V Web 2.0 : sound experience in highly targeted Digital Campaigns on Web
2.0 environment
V Online and IT Project Management: Six-Sigma methodology (green belt);
CPM and Pert Cost optimizations methods. Managing project teams up to
5/8 members, up to 8/10 large projects simultaneously
V Strategy & Forecasting: Hitwise Benchmark across competitors
Clickstream's, online audience and Search engines traffic. Sound
experience in Dynamic Econometrics Models; in-depth knowledge of
Asset/Liability models for Strategy optimization.
V Relationship Management: successful records of building & leveraging
relationship with Amex Vendors and Internal teams (Digital Agencies,
IT, Legal & Compliant's, Web Designer teams and Credit Card
Operations team) along with corporate long term vision.
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WORKING EXPERIENCE:
Consultant for Online Marketing Strategy & Web Management - Jan 2010 to
present at The WriteStuff, New York. Mainly for small business clients:
manages websites design, build, launch and periodical updates; manages SEO,
SEM and PPC (Adwords and AdSense on Google); manages Affiliate networks
(mostly small business to become an Affiliate); manages Social Media
advertising (primarely Facebook advertising; Twitter as secondary channel);
occasionally, with medium size clients, manages Digital marketing
campaigns, including Emails design & broadcast.
Online Marketing - Jan 2006 to Nov 2009 at American Express UK Acquisitions
Managed Marketing Digital campaigns for New Accounts Acquisitions with up
to $1.5 mil year budget & lead external Digital Media agencies. Managed
Search (SEO/PPC) and integrated with Affiliate campaigns optimization.
Managed & developed external Web-designers for premium html assets
delivery. Managed Drive To Web projects and Interactive implementations
with external Business Partners (BMW-Mini, British Airways, Nectar, and
British Medical Association). Designed, implemented and tested new
Interactive Tracking' Tools. Used Hitwise and Omniture Platforms for
steering Agency in their Media Buy and mentored Media Agencies on campaigns
reporting tools.
Selected Contributions:
> Successfully launched 3 new Credit Cards Online within deadlines
assigned and delivered business analysis on products growths
opportunities.
> Drove revenues growth within existing consolidate Co-brand Credit
Cards portfolio (from +20% up to 55%)
> drove remarkable interactive developments on 3rd party co-brand
websites (ba.com, nectar.com)
> Achieved ROI maximization through behavioural targeting with 500% of
cost reduction on media display
> Drove remarkable cost minimizations across Web-designing and Email
assets as well as sales increase for Co-brand credit cards (between
50%-30% reductions achieved).
> Designed, built & implemented unique online tracking tool for Media
Buy Campaigns Control; achieved 100% accuracy on post clicks and post
impression analysis.
> Developed innovative targeting strategies for Online marketing
campaigns based on Hitwise Competitive Intelligence.
> Designed & launched new dynamic Reporting tools for Media Campaigns
optimization (Media Buy cost optimization and time delivery
optimization); achieved 100% accuracy for planning & control
campaigns.
> Built and drove strong relationships with IT Teams and Media/Creative
Agencies and developed new (streamlined) processes for interactive
product launches
> Managed end2end 360 degree credit card pilot launch, developed across
all the marketing channels.
Project Manager Interactive - March 2004 to Jan 2006 -American Express
Business Engineering
Responsible for the entire End2End Operational testing phases (planning,
developing & facilitating) of EMEA Interactive projects that involves e-
Acquisitions and Platform developments for European Market and American
Express Partners. Responsible for e-Applications Projects budgeting
allocation. Responsible for Amex-New Accounts engagement for Back-End
Process flow preparation and validation. Provided and Implemented
remarkable enhancements on the interactive eApplications.
Risk Analyst (Back Office) Mar 2002 to Feb 2004 -American Express European
Collection
Worked on unauthorized spend prevention and card pick up coordination with
Merchants and Collections Agencies. Worked closely with other Amex
Department (especially Amex Establishment Service, Electronic Merchant
Services, Authorizations, Amex Credit and Fraud) and Amex Partners for
system faults on cancelled accounts. Designed, built and launched new
Quality Check process flow for internal and external Card Pick up
strategies.
UK Authorizer (Call Centre), Jun 2001 to Mar 2002 American Express UK
Provided premium customer service whilst making effective lending decisions
and protecting the Merchant from illegal use of the Amex Cards. Performed
credit score analysis on CM Amex accounts, including financial status
checks with banks, building societies and other financial bodies. Offered a
premier service to both the Merchant and Card member even under extreme
pressure
ITALY - Stock Trade Marathon SIM
Performed analysis and trading on Shares, Call, Put; performed stocks
trading at NYSE through trading online Platform.
REFERENCES:
Ramon Martin, Executive Senior Vice President at American Express,
abmrwf@r.postjobfree.com
John Dotto, Interactive Director at American Express: abmrwf@r.postjobfree.com