Technical Writer Maintenance

OBJECTIVE: Searching for a position where my writing experience

will provide an invaluable resource internally and will be

reflected externally through well designed, cohesive, easily-

understood documentation.

EXPERIENCE: Technical Writer TekSytems/Arinc Feb'07 - June '09

o Updated JCUSS System Design Document

o Developed a Troubleshooting Guide for the JAL JCUSS Software

o Wrote Operations manuals for the Agent and Maintenance Modes of JCUSS

o Assisted in the development of PCI compliance documents

o Tested JCUSS software throughout the development cycle

o Developed and maintained an Issues List for development bugs and

resolutions

o Created animations and graphics using Flash, Fireworks and Dreamweaver

Technical Writer Technical Services June '05 -

December '06

o Assisting in the writing and editing of various technical documents

Technical Writer Terex Roadbuilding CMI May '00 to June '05

- Created, edited and updated Operation/Maintenance &

Service Manuals for Heavy Roadbuilding Equipment in four

different product lines (Profilers, Reclaimer/Stabilizers,

Concrete Pavers & Landfill Compactors)

- Compiled current machine ownership information to ensure

the timely delivery of all Safety, Product Information and

Campaign Bulletins

- Drafted, finalized and distributed all Service, Safety,

and Product Information Bulletins for all product lines

within Mobile Engineering

- Generated a detailed report concerning all released

Campaign Bulletins every 90 days for Terex Corporate

- Created manuals for engineering software applications,

high-speed printers and general information sheets used as

reference guides by Mobile Engineering personnel

- Wrote Operation/Maintenance & Service Manuals for the PR-

600 Profiler, RS-800 Reclaimer/Stabilizer and the 3-90E

Trashmaster

- Created a 3-90E & 3-90C training manual for use in the

training schools provided by CMI

- Reformatted Parts Drawings and Schematics at CMI in OKC

and transferred the files to GGS in Pennsylvania for the

creation of a PR-800-7/12 Parts Manual

Technical Writer BOK/IBM August '99 to

Dec.'99

- Documented technical and non-technical requirements set by

BOK for IBM implementation of online banking.

- Created information packets for IBM contractors and BOK

per daily meetings between IBM, BOK and various vendor

representatives

- Aided in the design and writing of the HELP files accessed

by customers logging onto the online banking website of BOK.

SKILLS/

EDUCATION: Oklahoma State University August

'92 to Dec. '97

- Bachelor of Arts in English w/Technical Writing Option

- 27 Hours Completed (Computer Science Minor)

- Familiar with Windows Operation Systems (98SE, 2000, XP,

NT)

- Proficient in MS Office Products (Word, Excel, Access,

PowerPoint)

- Experience with Adobe Products (Acrobat, Writer,

Illustrator)

o Worked with Desktop Publishing Software (Quicksilver, Interleaf)

o Macromedia Flash, Fireworks and Dreamweaver experience

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