PAMELA CRADIC
***** ****** ***** ** #*** • Louisville, KY 40241
Phone: 502-***-**** • E-Mail: abmruc@r.postjobfree.com
PROFESSIONAL PROFILE
Healthcare IT Project Manager * 19 Years Experience in Healthcare Industry
As a project manager, strategist, and RN, I offer excellence in EHR and EMR systems implementation
and business transformation.
Rich experience in development and delivery of Clinical Information Systems, including Order
Management (CPOE), Multi-disciplinary Clinical Documentation, Medication Administration and Bar-
Coding, Results Reporting, Nursing and Pharmacy Informatics, and Physician EMR systems.
Skilled in quality reporting and incorporation of governing guidelines and regulations
from The Joint Commission, CMS (Centers for Medicare & Medicaid Services), ARRA
(American Recovery and Reinvestment Act), and HITECH ( Health Information
Technology for Economical and Clinical Health).
‘Bilingual’ in Nursing and IT
Proven success in managing cross-functional teams to design and deploy innovative
clinical information solutions. Conceptual thinker, particularly effective in streamlining
workflows to enhance user performance and satisfaction.
Vendor experience with NextGen, Siemens Invision (Clinical), Siemens Soarian (HIM)
Philips CareVue, T Systems, Meditech (Magic and 6.0), and knowledgeable in
CliniComp Essentris, McKesson Horizon and CarePoint, and Zynx Health.
Educational website: EHR Implementation Success Tips For Nurses at
http://ehrimplementationtips.info/
PROFESSIONAL EXPERIENCE
Urology of Indiana, Greenwood, IN; 2009
40 Providers in 18 Regional Offices
EMR/Quality Manager
Directed the business transformation and application customization for a practice-wide
EMR across multiple offices.
• Created project plans and training solutions. Streamlined application workflows
to facilitate physician needs. Directed modifications to meet new CMS and
ARRA guidelines.
• Spearheaded drive to broaden quality reporting. Collaborated with physicians to
introduce evidence-based protocols and order sets; incorporated national quality
initiatives.
University of Louisville Hospital, Louisville, KY; 1991-2008
Level I Trauma and Teaching Hospital, 400+ beds
Clinical Project Manager (2003 – 2008) and Critical Care RN (1991 – 2003)
Managed the design, development, implementation, and maintenance of Clinical
Information Systems for nurses, physicians, and ancillary departments.
• Engaged in large-scale project planning including charter and scope, security
issues resolution, equipment recommendations, long range strategic plans as
well as short range solutions. Provided work flow analysis, process redesign,
and guided vendor selection.
• Directed system design sessions, building, testing, and implementation. Guided
hospital oversight committees in adoption of CIS applications, cultural change,
and policy revisions reflecting guidelines of The Joint Commission, CMS, and
CCHIT. Served as primary liaison between IT staff, vendors, clinical staff,
physician groups and executive officers. Obtained buy-in from key stakeholders.
• Supervised direct reports: nurses and consultants (10). Engaged in recruiting,
hiring, counseling, and performance appraisals. Created annual performance
testing and CEUs. Managed cross-functional teams of analysts, nurses, trainers,
and IT techs (15 – 35).
• Developed training curricula and educational programs; trained the trainers as
well as end users. Participated in LouHIE (Louisville Health Information
Exchange) to further Health IT interoperability.
Additional Work Experience:
Self-employed, home-based marketing business, Louisville, KY: 2008 - 2009
Agency RN (prn), Medical Staffing Network, Louisville, KY: 1996 – 2003
Travel RN (prn), Travel Nurse International, San Francisco, CA: 2000
Travel RN (prn), Fastaff Nursing, Denver, CO: 1999 – 2000
SUMMARY OF QUALIFICATIONS
Excellent problem solving and critical thinking skills. Insightful decision making under pressure.
Communicates complex concepts and issues effectively (written and oral) across all levels of
organization. Manages multiple projects with expertise. Achieves corporate objectives through executive
leadership, knowledge, and passion.
PROFESSIONAL DEVELOPMENT
Registered Nurse, Kentucky, 1991-2010; CCRN Certification, 1992 – 2003
Project Management Essentials, Delphi Center, University of Louisville, 2007
Member Louisville Health Information Exchange Initiative, 2007; Member HIMSS, 2007
Studer Group Leadership Development Initiative, 2007
Presenter at Siemens Innovations Conference, 2005; Siemens OAS Gold Builders
Class, 2004
EDUCATION
Elizabethtown Community College, Elizabethtown, KY; ADN 1991
Pursuing RN to MSN degree – one year to completion of BSN portion