TAKENA M. KNIGHT
**** ***** ***** . ****** ****, Florida 32073 . 904-***-**** .
abmrtb@r.postjobfree.com
PROFILE
Professional with customer service, residential building, grant research,
land development, and design experience. Possessing dynamic communication,
team leadership and organizational skills. Accomplished Project Manager
with the ability to create relationships, adapt to new situations and
produce positive results.
PARAPROFESSIONAL AND TECHNICAL SKILLS
.
. AutoCAD (Autodesk)
. Permitting
. Scheduling
. MS Office
Customer Service
LPS Customer Systems
. Drafting
.
PROFESSIONAL EXPERIENCE
Operations Specialist Lender Processing Services June 2009-present
Foreclosure Stop/Holds and Sales Reporting Department
Monitor and manage senior lien activity on referred files.
Interact with a nationwide attorney network regarding senior lien
foreclosure activity, including but not limited to: senior sale dates,
senior milestone dates, defense referrals, and audits.
Manage all activities via Process Management. and Client Systems (MSP)
Engineer H&T Consultants, Inc. Feb 2007-Mar 2008
Project Manager for Commercial and Residential Developments for
clients such as Bank of America, Walgreens and Seminole Indians
Provided clients with services including but not limited to: planning,
design, site and building permitting, construction administration and
plan approval processes within various jurisdictions.
Designed project plan sets which included: Master Storm Water and
Drainage System Design, Site Geometry, Grading and Paving Design,
Utility layout as well as Parking Analysis and Design.
Community Service Coordinator Mercedes Homes Jan 2006-Jul
2006
. Provided outstanding service and continued the relationship with the
homeowner during and after the closing process.
. Conducted Quality Assurance checks on interior and exterior of homes
to assess the condition of materials and workmanship to company and
homeowner standards.
. Educated homeowners on quality features by conducting demonstrations
of mechanical items in home, maintenance and warranty.
. Assessed warranty concerns in home, scheduled the respective service
trade and supervised maintenance teams.
. Consistently scored top ratings on homeowners surveys.
Transportation Engineering Researcher Florida A&M University Feb
2005-Jan 2006
. Developed and tested interventions to improve highway safety among
teens and young adults.
. Lead research team to improve to implementation of airports, traffic,
transit, and safety restraints.
. Coordinated data analysis and cost controls with engineering teams.
. Diligently managed research efforts by coordinating project
documentation and progress reports.
. Developed technical reports for prompt and accurate reporting of
data.
Previous experience includes a Civil Engineering Internship as an
environmental field analyst with the United States Department of
Agriculture in Auburn, Alabama; Summer 2003.
Worked with the Forestry Division of the U.S. Department of Agriculture in
Alabama, Florida and Georgia. Developed field analysis tools for use in
environmental studies in several state forests. Collected soil and field
data for further analysis. Performed distance measurements of soil sediment
and analysis of road drainage patterns.
EDUCATION
BS, Civil Engineering Technology Florida A&M University Tallahassee,
Florida
PROFESSIONAL AFFILIATIONS AND LEADERSHIP
Member of ASCE (American Society of Civil Engineers), Vice-President of
FAMU chapter in 2004
Member of NSBE (National Society of Black Engineers)
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