Michael P. Roach

** **. ******* **.

Dorchester, MA 02124

617-***-****

abmrta@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

I offer highly successful sales and client service management reinforced by

superior organizational, relationship building, and decision-making

competencies. My background encompasses expertise in both sales and client

services. I consistently achieve targets through hard work and

persistence.. I focus the sales effort around identifying and fulfilling

customer's current and future needs. I exceed corporate objectives through

customer rapport and relationship skills.

EXPERIENCE HIGHLIGHTS:

TSL MARKETING - Boston, MA July 2009 - May 2010

Business Development Specialist -

Responsible for B2B sales for TSL clients to help them identify and engage

with major sales opportunities globally. Responsible for working with the

client's sales staff and business partners to help them move the

opportunities I identified forward in the sales cycle. I was specifically

assigned to IBM Trusted Information Management Campaigns. Involved with

training new team members and quality assurance for team leads.

THE FROZEN FOUR - Boston, MA March 2007- March 2009

Business Development-

I developed new lines of business into retail and wholesale markets for pre-

packaged products. Responsible for increasing brand recognition and

recurring revenue from existing client base.

THE NASDAQ STOCK MARKET/SHAREHOLDER.COM - Maynard, MA April. 2005-Feb. 2007

Inside Sales Manager-

I managed a team of 3.Ensured daily prospecting of public companies to

introduce them to NASDAQ's ancillary investor services. I conducted daily

reporting. I was responsible for motivation/training/development of team

members. I personally referred 1.2 million in revenue in 2006.

CCBN, Inc. - Boston MA August 2000 - December 2004

Inside Sales Rep - April 2002-December 2004

I built solid relationships in the Mid-Atlantic and Mid-West Regions for IR

Online and WebCast services. I consistently met new business development

quotas. Met or exceeded quarterly retention and up-sell quotas.

Account Manager - August 2000-April 2002

Developed and maintained of over 80 client Investor Relations web sites. I

was responsible for ensuring client retention through on-going support,

product enhancement and trainings. I built relationships through proactive

consultation with client base. I managed ongoing communication between

Client Services and Sales.

TUFTS HEALTH PLAN, INC. March 1997 - July 2000

Account Manager-

Retained and renewed 80+ employer groups offering the PPO health product to

their employees. Conducted regular client/broker visits expanding on the

value of the plan. I was responsible for new product education and up-

sell.

EDUCATION:

2008 - MA State Insurance Producers License

Commonwealth of Mass.

1999 - Certificate in Network Administration and Web Design

Clark University, Braintree, MA

1994 - 1997 Business Studies/School of Management

UMASS/Boston, Dorchester, MA

1993 - 1994 Business Studies/Carroll School of Management

Boston College, Boston, MA

1989 - 1993 College Prep Classes

Hanover High School, Hanover, MA

SKILLS:

. Advanced Proficiency in Windows/NT, XP, on-line services, and MS

Office Suite.

. 10+ years of experience with CRM Software (salesforce.com, Goldmine,

Onyx, Access).

. Type 70 wpm, 3 years of practical HTML experience.

. LICENSED MA LIFE, HEALTH AND ACCIDENT INSURANCE PRODUCER.

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