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Customer Service High School

Location:
Little Elm, TX, 75068
Posted:
May 24, 2010

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Resume:

Yvonne Velez

abmrsq@r.postjobfree.com *** Port Arthur

Drive

972-***-**** Little Elm, TX

75068

Objective

Seeking full-time underwriting employment with a progressive insurance

company where my background and experience can be utilized to enhance the

company's growth and profitability.

Qualifications

Fourteen years experience in the commercial insurance industry. Ability to

work in a fast paced environment. Dependable, reliable, and highly self-

motivated with the ability to absorb new responsibilities and assume

responsibility for new tasks in a short period of time.

Employment History

RLI Insurance, Irving, TX

2000-2010

Commercial underwriter.

. Worked on commercial package policies for several different classes of

business including restaurants, bars, hotels, senior habitational,

bowling alleys, and golf courses.

. Developed considerable experience with multiple lines of insurance

including: property, general liability, liquor liability, and crime.

. Additional responsibilities included risk selection, coverage selection,

and rating of accounts.

. Established and maintained excellent working relations with wholesalers,

brokers, and retail agents in order to offer great customer service and

grow a profitable book of business.

. Other duties involved agency visits, audits, referral reviews, and the

day-to-day operations of reviewing accounts to ensure all risk selections

met underwriting guidelines.

General Accident Insurance Dallas, TX 1996-2000

Agency Customer Service Representative,

. Data entry of new policy holders into AS400 system.

. Sorting incoming mail and filing.

. Conduct a search list for the branch to locate missing files.

. Other duties included monthly telephone receptionist, keeping filed

policies up to date, ordering loss runs and MVR's, Workers Compensation

Filings, and ordering D&B reports.

Macy's Dallas, TX 1996-1997

Sales Consultant.

. Primary duty was to assist customers in the jewelry department.

. Balancing registers at opening and closing of the store.

. Opening new credit accounts, displaying merchandise and handling returns

and exchanges.

Computer Skills

Microsoft Office 2007, AS/400

Education & Designations

Intro to Insurance.

Intro to Underwriting.

INS (21-23)

AU designation to be completed June 2010.

Two years undergraduate work, at University Of Texas, Brownsville.

High School Diploma, James Pace High School 1993

References Available Upon Request



Contact this candidate