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Sales Customer Service

Location:
Maumee, Ohio, 43537, United States
Posted:
May 24, 2010

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Daniel Charles Trombley . **** Cattlemans Circle . Maumee, OH

43537

419.***.**** . abmrsh@r.postjobfree.com

EXPERIENCE

Absolute Pharmacy December 2007- April 2010

Account Executive

Define assigned market, implement marketing strategies and develop sales

plan utilizing available resources to effectively penetrate the assigned

and new customers for all products

and services.

Assign and manage available sales resources to support sales and marketing

strategies and meet planned objectives.

Demonstrate proficiency in the development and implementation of large

group and individual presentations for targeted providers that cover all

aspects of the home care service and sales

provided.

Paramount Health Care September 1997-December 2007

Small Group Account Executive, July 2001-December 2007

Responsible for administration and sales of small group (2-50)

product, as well as retaining

and increasing membership.

Coordinated representation and distribution of enrollment materials for all

new small groups.

Assisted brokers with enrollment presentations. Provided customer service.

Maintained continued education and service with brokers, employer groups

and employees to ensure they were well informed of Paramount Health Care's

policies, regulations and changes.

Prepared rates for requests-for-proposals; assembled rate proposals and

appropriate attachments.

Paramount

Preferred Options Coordinator, May 2000-September 2001

Coordinated all communications regarding Paramount Preferred Options (PPO)

Provided administrative support for internal PPO functions

Provided logistical support to any third-party renting the PPO network

Provided membership reports for other Paramount departments

Senior Operations Coordinator, November 1999-May 2000

Assisted in the daily management of the operations area

Responsible for purchasing office supplies and maintaining inventory

Responsible for building and campus maintenance

Responsible for the distribution of mail (shipping and receiving)

Member Service Representative, September 1997-November 1999

Handled telephone, written and walk-in inquiries about Paramount

Maintained a daily log of calls received average (average of 70 calls per

day)

Resolved billing disputes between members and providers

Developed and implemented a monthly mailing for new members

Heatherdowns Country Club, June 1997-October 1999

Assistant Golf Professional and Golf Shop Staff

Responsible for inventory and sale of golf apparel and golf equipment

Organized and instructed a junior golf clinic for children

Coordinated and gave golf lessons to members

ACCOMPLISHMENTS

In 2010, sold 225 new beds resulting in $2 million in revenue for Absolute

Pharmacy.

In 2009, sold 404 new beds resulting in $2.75 million in revenue for

Absolute Pharmacy.

In 2008, sold 256 new beds resulting in $2.5 million in revenue for

Absolute Pharmacy.

Managed the Better Business Bureau (BBB) Association plan for Proctor &

Associates,

that renewed in May and November.

Managed Paramount Health Care's satellite office, Paramount Care of

Michigan, for two years.

Renewed over 96% of the small group (2-50) book of business for 8 years.

Managed the entire small group (2-50) book of business for Savage &

Associates and

Proctor & Associates, that renewed in May and November.

Managed an Association Plan for an exclusive arrangement for Savage &

Associates.

The Association consisted of 36 groups that renewed in May and November.

Assisted in development of the Association plan for the Home Builders

Association of

Greater Toledo.

Assisted in development of the Multi Access Plan (M.A.P.). The product is

a hybrid H.M.O. for Paramount Care of Michigan, designed to deliver access

to different networks within the state of Michigan.

Michigan Producer of the Year 2006

Michigan Producer of the Year 2005

EDUCATION

Lourdes College Fall 1998-May 2006

BA, Business Administration

Owens Community College Fall 1994-Winter 1997

Associate's Degree, Marketing and Sales

SKILLS

Proficient in Windows platform Microsoft Suite of products

Experience in multiple task management

Experience in dealing with public relations



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