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Customer Service Sales

Huntington, New York, 11743, United States
May 24, 2010

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** ***** ***** **********, ** ***** (631)***-**** Melissa Jean

Objective Motivated, hardworking graduate seeking

administrative position

Experience 2008-2010 Fairfield Inn by Marriott Albany, NY


Control of multi line switchboard.

Maintain copies of documents beneficial to guests

and management

Interacted with diverse guests to process payments

via cash, check, and credit card

2006-2008 Rugged Bear Albany, NY

Sales Associate

Key Holder

Light maintenance of both interior and exterior of


Provided effective customer service to potential

and returning customers

2008 Federated Payments, LLC Melville, NY

Telemarketing Representative

Scheduled various appointments with businesses

across the US

Found potential leads for business to business

outside agents as well as tele-sales professionals

responsible for marketing products

Provided effective customer service to potential

and existing clients

Education 2006-2010 University at Albany, SUNY Albany, NY

B.A.. Business Administration

Graduated Cum Laude

Dean's List Recognition Award -Awarded to student

with exceptional GPA for multiple semesters

Recipient of four Spellman Awards- Awarded to

minority students with a GPA of 3.25+

National Society of Collegiate Scholars Nominee

Skills Proficient in Microsoft Office

Great organizational and professional skills

Diligent worker

Goal Oriented

Excellent writing skills


Quick Learner

Leadership 2009 Secretary of Zeta Phi Beta Sorority Inc-

Epsilon Nu Chapter

2008 Treasurer of Zeta Phi Beta Sorority Inc-

Epsilon Nu Chapter

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