Edward Pattin

**** ******** **** ** #*

Philadelphia, Pa 19131

314-***-****

267-***-****

215-***-****

abmrrs@r.postjobfree.com

Objective: To secure a position where I can utilize my technical skills for

a company that allows advancement and growth.

Education:

United States Marine Corps (Air and Ground Communications School) Twenty-

Nine Palms, CA

Communication Center Specialist - Certificate

United College of Business Hollywood, CA

Advanced Data Processing / Accounting - Diploma

University of California at Long Beach Long Beach, CA

Vocational Instruction Certification - Certification

Word-Link Corporation St. Louis, MO

Networking Essential/Core of Windows NT 4.0 Server and Workstation -

Certificate

09/07 - 08/09 Future Geniuses Learning Center - Ferguson, Mo

Network Administrator

Job duties included but not limited to ADP EZ Labor Manager and ADP EZ

Paynet for payroll processing. Maintained payroll records, generated

reports as needed. Created attendance record process. Processed clients

daily records and monthly reports for attendance and meal reimbursements

from the Division of Social Services. Designed, installed and administer

Local Area Network, manage Active Directory on all,Servers, DVR Camera

System and maintain all servers and clients, provided daily support to all

network users, provided solutions to all networking issues on LAN and WAN.

09/02 -09/07 Success Business Systems - St. Louis, Mo

Senior Network Supervisor / Team Lead

Serviced clients in the St. Louis metropolitan area. We offered

consulting, network installations, workstation repair, DVR installations

wiring and training. Instructed courses on Microsoft products, proper use

of the Internet, Front Office Procedures and Office Automation Courses.

Scheduled, planed, installed Digital Subscription Lines, setup and

configured routers and Email, Printer, Setup Active Directory on Primary

and Backup, and Print Servers.

12/01 - 09-02 Ne-Tech - St. Louis, Mo

Client: Gateway Computer's National Service Provider for St. Louis Region

Network LAN/WAN Manager

Organize and pre-configure servers for all network installations for Team

Leads. Provided third tier support for all the installation teams out in

the field. Design and provide training classes for new clients entering

into the Client / Server environment Organized, managed and scheduled all

current and assigned future network maintenance contracts for clients.

04/01 - 10/01 Technical Aid Corporation - Plymouth Meeting, PA

Client: Compaq Computers Federal Accounts

Team Lead - Rollover Service Social Security Administration Kansas City

Region

Lead a Team of Installers on a project installing new computer systems for

the Social Security Administration of the Kansas City Region utilizing

expertise in Windows NT 4.0 and 2000 Server, supervise all installations,

handle all paperwork for project and held the responsibility of making sure

that each week's project went as plan while being the primary contact

between the Regional Mangers of the Social Security Administration and

Compaq Computers.

5/00 - 3/01 Robert Half International - St. Louis, MO

Client: Aon Innovative Services

Network Administrator / Exchange Administrator / Desktop Support Manager

Designed, planned, implemented and completed the following projects:

Implemented Lease Rollover Program to Standardize Desktop Hardware

Environment.

Standardized Software for desktops and Ghost builds for several machine

images.

Successfully converted clients from RLN to RAS. Successfully converted

clients from MDaemon 4.8 third party email system to Exchange 5.5 (300

users) Created and maintained accounts on Primary Domain Controller managed

groups and file and printer

server, application servers Primary Exchange Administrator. Designed and

implemented desktop procedures for installations and testing of software

applications used in the operations environment. Installed servers using

in testing environment with Compaq Proliant 2500, 3000 Servers with RAID 5

Technology. Monitored and maintained backup and restore of all servers

utilizing Dell SAN Solution Technology.

Provided all levels of technical support for daily operations. Network

Operating Systems used. Windows NT 4.0 Sp6 Server, Windows NT 4.0

Workstation, Windows

2000 Server and Professional, Windows 98, 95 and ME installations and

configuration.

Client: Scottsdale Securities

NT 4.0 Network Administrator / Exchange Administrator

Install, configure and establish new accounts on the Domain and Exchange

Server, created the shared directories for each user's home directory and

setup permissions according to the needs of the departments. I setup and

configured the network printers, designed and held classes for the

departments to ease the transition from Netscape Messenger to Outlook 2000.

Designed an easy step manual for the training

coordinator to conduct classes for logging into the network, locking and

unlocking workstations and the basic understanding while explaining the

advantages and disadvantages between belonging to a domain as opposed to

belonging to a workgroup, trouble shoot any connectivity, validation or

mail receiving problems. Consulted the CIO in how to secure the network

workstations and training to the end user's in MS Outlook 2000 to fit their

corporate needs. This was a short-term project that from my nderstanding

will run in phases.

12/99 - 2/00 RHI Consulting - St. Louis, MO

Client: Cap Gemini USA

Computer Specialist - Help Desk Support

Third level support for a client base of over 5,000 clients. Primarily

support on Microsoft Products. Operating systems support involved

installation and support for Microsoft Windows 95. IBM Global Dialer and

Seagate Remote Control Proxy, MS Office 97 Professional, Outlook 98, VPN

and connectivity using LAN and Remote Dial Up utilizing EARS Help Desk

System.

9/97 - 9/99 Southwestern Bell Telephone - St. Louis, MO

Clients: Desktop Services

Communications Specialist/Field Support Technician

Third level support for a client base of over 2,000 clients. Primarily

support on Microsoft Products. Operating systems involved installation and

support for Microsoft DOS 6.22 Windows for Workgroup, Windows 95 /98,

Windows NT 3.51 and 4.0 Server and Workstation, OS/2 Warp Workstation and

Server. Electronic Mail Systems involves installation and support for

Microsoft Mail, Lotus Notes and Microsoft Exchange and Microsoft Outlook 97

and 98. Host Access Applications involves installation and support for

RUMBA, Chameleon UNIX link. Chameleon Hostlink 97, Telnet, TN3270 TN5250

and TCP/IP, Exceed 4.0 and Hummingbird 6.1. Internet Browsers involves

installation and support for Netscape Navigator and Microsoft Internet

Explorer. Remote Access Applications involves installation and support Dial

up Networking for Windows 95and RAS for Windows NT. Communications Packages

involves installation and support Carbon Copy and ProComm Plus.

Troubleshoot or install new and existing workstations on LAN/WAN, and

Remote Access Networks using protocols such as TCP/IP, 1PX/SPX, NetBEUI and

Apple Talk. Experience also included Wide Area Networks and associated

routers, (i.e.CISCO, ISDN, and 3COM)

Microsoft Exchange Experience: I was on the Exchange Migration Team. I

helped install, configure and establish new accounts on Exchange Server. I

help plan the migration project. It consisted of, which client would go on

which exchange servers. Design and held classes for groups to ease the

transition from MS Mail to Exchange. Setup new accounts on domain and

exchange server, trouble shoot any connectivity, validation or mail

receiving problems. This was a six-month project in 1997. Since then I've

worked with end users with problems of getting or sending mail and everyday

mail problems such as configuration and installation. Total experience with

Exchange about 3 Years.

Lease Rollover Experience: I was team lead in a major lease rollover

project. I design the procedures for swapping out the old workstations for

the new workstations. Help design the desktop images for the operations

center and coordinated the actual rollover project while conducting the new

installs for the company. I consulted the department contacts to help them

plan their rollover phase and followed through to make sure it was

completed and they where satisfied.

6/96 - 9/97 Source Consulting - St. Louis, MO

Client: Southwestern Bell Telephone

Computer Specialist - Help Desk Technical Support

First, Second and Third level support for a client base of over 20,000

clients. Primarily supported Microsoft Products. Operating systems support

involved installation and support for Microsoft DOS 6.22 WFW, Windows 95

/98, Windows NT 3.51 and 4.0 Server and Workstation, OS/2 Warp Workstation

and Server. Electronic Mail Systems involved installation and support for

Microsoft Mail, Lotus Notes, Microsoft

Exchange and Microsoft Outlook 97 and 98. Host Access Applications involved

installation and support for RUMBA, Chameleon UNIX link, Chameleon Hostlink

97, Telnet, TN3270, TN5250, TCP/IP, Exceed 4.0 and Hummingbird 6.1.

Internet Browsers -involved installation and support for Netscape Navigator

and Microsoft Internet Explorer. Remote Access Applications -involved

installation and support Dial up Networking for Windows 95and Windows NT.

Communication Package support consisted of installation

and support for Carbon Copy and ProComm Plus.

References Available upon Request

Contact this candidate