Manager Human Resources
Resume:
Eric Edmundson
Wayzata MN, *5391
**************@*****.***
PROFESSIONAL PROFILE
Employee and labor relations professional with JD and 15+ years of
administration and operations experience. Proven track record of
effectively handling complex demands and competing priorities with
outstanding negotiation, problem solving and decision making skills.
Extensive experience with policies and procedures, conflict resolution,
investigations and performance management.
Areas of expertise include:
. Policy and procedure development, implementation and
administration
. Employee development, recognition and performance management
programs
. EEO, workplace harassment, conduct and rule violation
investigations
. FMLA, workers' compensation and unemployment compliance
PROFESSIONAL EXPERIENCE
Northwest Airlines, St. Paul, Minnesota
Director, Labor Relations, 2006-2008
Provided counsel and direction to 100 managers responsible for 9,500
employees in 10 locations regarding employee and labor issues. Interpreted
and directed the implementation and administration of work rules, policies
and procedures. Oversaw regulation compliance.
. Represented field operations on the negotiation team saving
$130 million annually
. Provided managers with advice and direction on employee and
labor issues
. Investigated EEO, workplace harassment, drug, alcohol, rule and
conduct violations
. Authorized and prepared documents for terminations and
performance improvement
. Developed and delivered civil treatment, employee and labor
relations training
. Represented the company in arbitration as investigator and
witness
. Prepared unemployment cases and represented the company in
hearings
Manager Base Operations - San Francisco, 2001-2006
Managed the operation including; budget, administration and implementation
of policies and procedures, motivated, coached and evaluated work
performance of 500 employees.
. Represented field operations on the human resource team
. Partnered with Human Resources to recruit, select, hire, train
and mentor managers
. Designed and implemented process improvements and streamlined
procedures
. Collaborated with department heads to resolve operations and
performance issues
. Selected by senior officers as subject matter expert for
negotiation team
Eric Edmundson
Page 2
Regional Director - Base Operations, 1997-2001
Directed the operation with responsibility for budget, facilities,
regulation and rule compliance and adherence to policies and procedures.
Responsible for performance development and evaluations for 3,500
employees in San Francisco, Seattle, Los Angeles and Honolulu.
. Oversaw operational performance and drove improvements reducing
costs
. Restructured job duties to increase efficiency and
effectiveness
. Trained and mentored managers for development and promotion
. Chaired cross functional team that reduced regulatory non
compliance fines by 50%
. Developed and delivered professional development and skill
building seminars
. Recognized for ability to identify implications and
ramifications of process change
Systems and Support Manager, 1996-1997
Managed a 24 hour computer center that assigned work for 9,500 employees.
Oversaw automation system and administrative process for staffing, pay
claims and grievance resolution.
. Managed staff ensuring assignments were consistent with work
rules and policies
. Oversaw automation systems for compliance, accuracy and
consistency
. Hired, evaluated and mentored staff to promote professional
development
. Designed, developed and implemented a grievance tracking and
response system
. Eliminated 60% of obsolete pay claim forms reducing cost and
increasing efficiency
EDUCATION
William Mitchell College of Law, St. Paul, Minnesota
Juris Doctor
University of Wisconsin - Madison
Bachelor of Arts
Dean's List
Graduated with Distinction
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