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Customer Service Sales

Location:
7031, United States
Posted:
May 24, 2010

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***** ********

*** ****** ***

(201-***-****)

North Arlington NJ 07031

__________________________________________________________________________

OBJECTIVE

To contribute to an organization in need of an adaptable and fast-paced

individual who offers well-developed sales skills, with refined business

acumen and exemplary people skills along with the ability to motivate

others through dedication and a personal drive to succeed.

QUALIFICATIONS SUMMARY

Professional with over ten years experience in areas such as:

Recruiting ( IT scientific Financial Medical,Gen Office Personal)

Customer Relations Expert

Sales Full Life Cycle

Sales Seminars

Customer Service Specialist

Employee Training

Business Relation Specialist / Student Enrolment

Special Events Coordinator

RELEVANT EXPERIENCE AND ACCOMPLISHMENTS

Recruiting - Dynamic and result-oriented individual with 10+ years of

experience, focused in the placement of technical, financial, engineering

medical, and office personnel specialists.

Outside sales account manager responsible for selling staffing solutions in

NJ, NY, CT, DE, VA and FL,

Managed over 50 corporate accounts and grew a multi state territory by more

then 60%

. Effectively recruited candidates through Internet research, internal

database, cold calling, direct recruiting, referrals, networking, job

fairs, and other strategies.

. Responsible for checking references, negotiating terms and rates for each

project, coordinating the interview process, extending offers, and closing

candidates.

. Developed and implemented effective recruiting strategies in order to

attract, screen, recruit, and select high quality candidates.

. Coordinated and scheduled drug testing for hires and current employees.

Customer Service/ Sales Advisor - an exceptionally well organized, reliable

and highly motivated team player with the ability to handle multiple

projects and produce timely, high quality work. Strong analytical and human

relations skills; especially effective in helping customers and associates

resolve issues and concerns.

. Surpassed companies' monthly goals by achieving a 95%+ monthly average on

customer service and sales assessments.

. Excellent communication skills in greeting customers, listening and

assessing requested desires, via phone, in person or email.

. Worked with new customers in the development of new accounts and business

relationships. (Faithfully working to build client confidence

consistently)

. Handled customer inquiries and concerns in a professional manner, adept

at handling confrontational situations.

. Improving customer service, based on client feedback through the

development of new policies and procedures, successfully handled all public

relations issues provided support to the sales team, ensuring all sales and

service objectives were met.

. Provided orientation and training to new employees and advised them on

the effective handling of customer questions and concerns.

CAREER HISTORY

STADIUM

AUTOMALL RUTHERFORD NJ - 2001 to 2009

Consumer

Product Advisor/Customer Service

CLB Global

Staffing INC Manhattan NY- 1996 to 2001

Senior Recruiter / Sales and Marketing

General

Communications Corporation, Manhattan, NY 4/992-12/96

Enrollment Recruiter (IT Technical School - MCSE Cisco, Oracle, MS Office)

Education

Bergen Community College

Business Development Certified (Organizational Management Business

Development) 7/00-12/00

NJIT- Newark NJ

3/92/796

Computer Science (AS Credited/ Certification Course Graduated)



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