Customer Service Sales
Resume:
DAVID COZZUBBO
North Arlington NJ 07031
__________________________________________________________________________
OBJECTIVE
To contribute to an organization in need of an adaptable and fast-paced
individual who offers well-developed sales skills, with refined business
acumen and exemplary people skills along with the ability to motivate
others through dedication and a personal drive to succeed.
QUALIFICATIONS SUMMARY
Professional with over ten years experience in areas such as:
Recruiting ( IT scientific Financial Medical,Gen Office Personal)
Customer Relations Expert
Sales Full Life Cycle
Sales Seminars
Customer Service Specialist
Employee Training
Business Relation Specialist / Student Enrolment
Special Events Coordinator
RELEVANT EXPERIENCE AND ACCOMPLISHMENTS
Recruiting - Dynamic and result-oriented individual with 10+ years of
experience, focused in the placement of technical, financial, engineering
medical, and office personnel specialists.
Outside sales account manager responsible for selling staffing solutions in
NJ, NY, CT, DE, VA and FL,
Managed over 50 corporate accounts and grew a multi state territory by more
then 60%
. Effectively recruited candidates through Internet research, internal
database, cold calling, direct recruiting, referrals, networking, job
fairs, and other strategies.
. Responsible for checking references, negotiating terms and rates for each
project, coordinating the interview process, extending offers, and closing
candidates.
. Developed and implemented effective recruiting strategies in order to
attract, screen, recruit, and select high quality candidates.
. Coordinated and scheduled drug testing for hires and current employees.
Customer Service/ Sales Advisor - an exceptionally well organized, reliable
and highly motivated team player with the ability to handle multiple
projects and produce timely, high quality work. Strong analytical and human
relations skills; especially effective in helping customers and associates
resolve issues and concerns.
. Surpassed companies' monthly goals by achieving a 95%+ monthly average on
customer service and sales assessments.
. Excellent communication skills in greeting customers, listening and
assessing requested desires, via phone, in person or email.
. Worked with new customers in the development of new accounts and business
relationships. (Faithfully working to build client confidence
consistently)
. Handled customer inquiries and concerns in a professional manner, adept
at handling confrontational situations.
. Improving customer service, based on client feedback through the
development of new policies and procedures, successfully handled all public
relations issues provided support to the sales team, ensuring all sales and
service objectives were met.
. Provided orientation and training to new employees and advised them on
the effective handling of customer questions and concerns.
CAREER HISTORY
STADIUM
AUTOMALL RUTHERFORD NJ - 2001 to 2009
Consumer
Product Advisor/Customer Service
CLB Global
Staffing INC Manhattan NY- 1996 to 2001
Senior Recruiter / Sales and Marketing
General
Communications Corporation, Manhattan, NY 4/992-12/96
Enrollment Recruiter (IT Technical School - MCSE Cisco, Oracle, MS Office)
Education
Bergen Community College
Business Development Certified (Organizational Management Business
Development) 7/00-12/00
NJIT- Newark NJ
3/92/796
Computer Science (AS Credited/ Certification Course Graduated)
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