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Customer Service Sales

Location:
Austin, Texas, 78703, United States
Posted:
May 24, 2010

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****** R. ********* 512.***.**** • ***********@********.***

P.O. Box 5025 • Austin, Texas • 78763

SKILLS

I have over 10 years of extensive cross-cultural, international business development and project management

achievements. I have over 10 years in proven sales, training and marketing success with quantifiable and tangible results.

I have over 5 years of combined leadership experience working in diverse entrepreneurial and team environments. I am

effective in translating ideas and objectives into practical strategic and tactical action plans, have an outstanding ability in

commanding interest and attention presenting to large and small groups and command a strong grasp of organizational

development, leadership facilitation and intercultural dynamics.

PROFESSIONAL HIGHLIGHTS

• Doubled membership increasing revenues by 40%. Trained 500+ executives on Reuters World Network for

Houston World Trade Center. Managed first (Most Successful) International Mission to Mexico

• Achieved “Most Globally Active” Junior Chamber chapter by inspiring and leading executives in Houston

• Established contact with over 800 U.S. companies with CIS projects for Finnish consortium. Co-produced multi-

media road show to Fortune 500 executives in Chicago, Montreal, Washington, Baltimore and NYC

• Trained over 50 Community Outreach staff serving populations for CPDS in Texas, West Virginia and Louisiana

• Closed largest upgrade ($1.5mm) for Auspex, Inc.: Latin America (Oil & Gas) PEMEX

• Developed National Brand for “Sweet Nazcas” grower/packer/importer of Peruvian onions and secured placement

in dozens of retailers - Central Market & Whole Foods Market - Created Spanish “field” M.B.O. program – Peru

• Generated double-digit sales increase for White Mountain Foods – Four Consecutive Years, 2005-2009

EMPLOYMENT

********* & Company, Houston & Austin, TX 1988 to

Present

MANAGING DIRECTOR: Marketing, Sales, Executive Leadership Training & Business Development Services to

Foreign & U.S. firms for domestic and international projects various vertical markets.

The Marbridge Foundation, Manchaca, TX 2002 to 2004

ASSISTANT DIRECTOR: Staffing, Scheduling & Training of Direct Care Team.

Auspex Systems, Inc. Santa Clara, CA (Houston Office) 2000 to 2001

SENIOR ACCOUNT EXECUTIVE: Developed business in Argentina, Venezuela and Mexico: Sales & Marketing,

Channel Partner Management, Training & Customer Service for (12) PEMEX Asset Teams.

HWTA/Houston World Trade Association, Houston, TX 1986 to 1987

DEVELOPMENT DIRECTOR: Marketing, Executive Training, Trade Missions, Trade Development, Liaison to

Consular Trade Officials, Port of Houston Authority, Bi-Lateral Chambers and the Greater Houston Partnership.

Cadillac Fairview Urban Development, Dallas, TX 1985

to 1986

ASSISTANT PROPERTY MANAGER: Co-Managed Multi-Million Dollar Budget for CBD Class-A Office & Retail

Space - First City Center: Directed Engineering Staff, Security & Janitorial Vendors & Tenant Relations.

LANGUAGES

Fluent in Spanish. Functional in Italian, French & German.

ORGANIZATIONS

Key Club, Circle-K, Kiwanis International, Junior Chamber of Commerce International, American Society for Training &

Development, MHMRA Mentoring Program, Mental Health Association, The ManKind Project, Foundation for

Community Encouragement, Big Brothers & Sisters of America, Boys To Men – Mentor.

EDUCATION

********* & Company “Client Contact & Project List” Available Upon Request

B.A. International Studies/Intercultural Marketing: University of St. Thomas, Houston, Texas, 1985

High School for Performing & Visual Arts/Media: Industrial Cooperative Training, Houston, Texas, 1980

********* & Company “Client Contact & Project List” Available Upon Request



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