Sales Manager
Resume:
JESSICA L. AARHUS
HARTSVILLE TN 37074
*******@*****.***
CAREER OBJECTIVE:
To obtain a challenging sales and service position in a fast paced, growing
company that will allow me to utilize my knowledge and experience.
WORK EXPERIENCE:
KELLY SERVICES 7/01- 4/10
Business Development Manager-Engineering Division-TN- (3/08-4/10)
Responsible for all new business development within the state of Tennessee
with new customers and existing customers. Conducted market research on
top industries and top performing companies in TN to develop sales
strategy. Branch generated top line revenue in excess of $1.2M annually .
Branch successfully grew to top small sized performing branch of 2008 for
Kelly Engineering. Exceeded budget and contribution for both 2008 & 2009.
Increased market share by working with other divisions of Kelly across TN
and with referrals. Generate proposals and presentation for new customers
utilizing MSWord and Powerpoint. Weekly forecasting and reporting with
SalesforceCRM. Customer service related work with clients and current
contractors for payroll, unemployment, invoicing and other HR related
issues as needed. Additional service and support to Nissan account as
needed. Other duties included attending job fairs, preparing and managing
job postings and recruiting with Bullhorn. Social media networking,
attending community events and professional organizations meetings to
increase Kelly's visibility in all markets.
Branch Manager-Commercial Division-Phoenix, AZ (1/06-6/07)
Responsible for all functions of branch day to day operations.
Successfully met and exceeded budget of $2M in top line revenue. Hire,
train and develop three new branch staff members. Lead staff in service
delivery, customer and employee retention, recruiting and expense
management. Built and maintained key customer relationships. Employee and
customer conflict resolution. Full P&L responsibility, A/P, A/R,
collections, workers compensation and unemployment claims. Attend and
participate in weekly strategy calls and monthly manager meetings. Branch
awarded Highest Gross Profit percentage ( 25.4%) for Major Markets-West
2006 and top performing branch in conversion fees for Phoenix Region for
2006.
Sales Manager-Commercial Division-Detroit, MI- (7/01-12/05)
Responsible for the development of all new business from one to three
branches throughout Metro Detroit. Increased market share in mid to small
size business space by utilizing Kelly sales tools, strategies and joint
customer visits with other divisions of Kelly. Responded to request for
quotes and information via internet and telephone. Presentation of sales
materials and conduct needs analysis and safety plant tours with new
prospects and clients. Chaired and implemented a pilot "high margin"
initiative program in the region. Assisted, as needed, in training of new
sales team members. Worked closely with operations team on profitability
and sales team members with various sales campaigns and community
networking. Accident investigation and quarterly account business reviews
with existing customers. Conduct employee check-ins to new customers and
ensure account transition to service division. Successfully exceed sales
numbers and goals each year for profitability.
VERIZON WIRELESS - Bloomfield, MI 3/00-
3/01
Business Account Representative-Responsible for 100% outside B2B
sales. Cold calling in person and via telephone to identify users of
cellular products. Preparing request for quotations and presentations of
services. Provided customer care, billing resolution, maintained and
increased account relations; and database management of existing and new
accounts. Public relations and networking with various community
organizations. Attend various trade shows throughout Detroit Metro area to
increase market share and knowledge of products and services.
ROBERT HALF INTERNATIONAL - Dearborn, MI
2/97-12/99
Recipient-Staffing Manager of the Year 1999-Canadian District
Senior Staffing Manager-OfficeTeam Division-Responsible for variously
weekly activities, including; cold & warm sales calls via the phone or face-
to-face to develop new business & maintain existing client base throughout
Detroit. Prepare and present proposals, quotes, and sales presentations.
Promote & conduct speaking engagements to vocational schools & local
colleges about market conditions, our services and benefits of temporary
work. Interview, train and mentor newly hired staffing managers. Attend &
sponsor various local organizations & affiliated partnerships monthly
meetings to increase company visibility. Recruitment of new employees via
job fairs, Internet searches and area placement agencies. Phone pre-
screening, interviewing, retention, counseling & termination of temporary
employees.
Jessica L Aarhus
Resume
Page 2
MITSUBISHI INTERNATIONAL CORPORATION - Southfield, MI
9/95-2/97
Sales Assistant-Administrative support to three area managers.
Responsibilities included traveling with managers to various US customers.
Compiled and recorded all sales, financial, and expenditure data for each
department on a monthly, quarterly, and annual basis. Maintained customer
accounts, including; accounts receivable/payable; invoicing,
shipping/receiving stock. Interface with customs regarding:
importation/exportation of material, duty drawback and compliance with
harmonized codes. Successfully coordinated all travel arrangements and
inter-department meetings.
MANPOWER SERVICES - Lansing, MI 4/91-
9/95
Recipient-Highest Quality Placements-1993
Contract Manager-on-site at IBM. Responsibilities included ensuring
Quality Service & meeting contract requirements for the growing aftermarket
division. Successful placement and management of 50 + contract personnel.
Monitored employee performance and conducted performance reviews concerning
sales goals, attendance and other personnel related issues. Interviewed
and promoted staff into newly created positions, conducted exit interviews
and terminations. Coordinated installation and setup of Kronos time keeper
system. Designed & compiled weekly sale figures & turnover reports for
projecting future staffing needs. Planned, scheduled & facilitated
employee/staff recognition events, training, weekly supervisory meetings, &
communicated the weekly department statistics & concerns to IBM & Manpower
Regional Management. Designed, compiled & tracked an employee benefit
questionnaire that resulted in an enhanced benefit program. Processed
administrative paperwork for drug screens, criminal background checks, &
weekly payroll & billing functions.
Sales & Service Representative-Responsible for marketing & increasing
sales to new and existing customers using Manpower systems. Provide
quality customer service to internal and external customers. Screened &
interviewed all temporary employees. Set up, administered & supervised the
training & testing systems for temporary employees. Job placement in
office & industrial environments. Monitored attendance & performance of
temporaries through quality performance appraisals & provide coaching &
counseling to assure job satisfaction. Rewarded & recognized employees for
excellent service through company award programs. Performed reference
checks, criminal background checks & drug screening on temporary employees,
& processed separation claims for unemployment benefits & attended
hearings. Recruitment of employees through local universities, & ad
placement.
EDUCATION:
Schoolcraft Community College - Criminal Justice
1/01-4/01
Lansing Community College -- Business Administration
3/91-3/92
ACTIVITIES:
Maricopa County Sheriff Department -Arizona-Reserve
2006-2007
Wayne County Sheriff Department -Michigan-Reserve
2003-2005
Dearborn Police Department -Michigan- Reserve
2000-2003
REFERENCES:
Furnished upon request
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