JESSICA L. AARHUS

**** *********** ****

HARTSVILLE TN 37074

615-***-****

abmrpx@r.postjobfree.com

CAREER OBJECTIVE:

To obtain a challenging sales and service position in a fast paced, growing

company that will allow me to utilize my knowledge and experience.

WORK EXPERIENCE:

KELLY SERVICES 7/01- 4/10

Business Development Manager-Engineering Division-TN- (3/08-4/10)

Responsible for all new business development within the state of Tennessee

with new customers and existing customers. Conducted market research on

top industries and top performing companies in TN to develop sales

strategy. Branch generated top line revenue in excess of $1.2M annually .

Branch successfully grew to top small sized performing branch of 2008 for

Kelly Engineering. Exceeded budget and contribution for both 2008 & 2009.

Increased market share by working with other divisions of Kelly across TN

and with referrals. Generate proposals and presentation for new customers

utilizing MSWord and Powerpoint. Weekly forecasting and reporting with

SalesforceCRM. Customer service related work with clients and current

contractors for payroll, unemployment, invoicing and other HR related

issues as needed. Additional service and support to Nissan account as

needed. Other duties included attending job fairs, preparing and managing

job postings and recruiting with Bullhorn. Social media networking,

attending community events and professional organizations meetings to

increase Kelly's visibility in all markets.

Branch Manager-Commercial Division-Phoenix, AZ (1/06-6/07)

Responsible for all functions of branch day to day operations.

Successfully met and exceeded budget of $2M in top line revenue. Hire,

train and develop three new branch staff members. Lead staff in service

delivery, customer and employee retention, recruiting and expense

management. Built and maintained key customer relationships. Employee and

customer conflict resolution. Full P&L responsibility, A/P, A/R,

collections, workers compensation and unemployment claims. Attend and

participate in weekly strategy calls and monthly manager meetings. Branch

awarded Highest Gross Profit percentage ( 25.4%) for Major Markets-West

2006 and top performing branch in conversion fees for Phoenix Region for

2006.

Sales Manager-Commercial Division-Detroit, MI- (7/01-12/05)

Responsible for the development of all new business from one to three

branches throughout Metro Detroit. Increased market share in mid to small

size business space by utilizing Kelly sales tools, strategies and joint

customer visits with other divisions of Kelly. Responded to request for

quotes and information via internet and telephone. Presentation of sales

materials and conduct needs analysis and safety plant tours with new

prospects and clients. Chaired and implemented a pilot "high margin"

initiative program in the region. Assisted, as needed, in training of new

sales team members. Worked closely with operations team on profitability

and sales team members with various sales campaigns and community

networking. Accident investigation and quarterly account business reviews

with existing customers. Conduct employee check-ins to new customers and

ensure account transition to service division. Successfully exceed sales

numbers and goals each year for profitability.

VERIZON WIRELESS - Bloomfield, MI 3/00-

3/01

Business Account Representative-Responsible for 100% outside B2B

sales. Cold calling in person and via telephone to identify users of

cellular products. Preparing request for quotations and presentations of

services. Provided customer care, billing resolution, maintained and

increased account relations; and database management of existing and new

accounts. Public relations and networking with various community

organizations. Attend various trade shows throughout Detroit Metro area to

increase market share and knowledge of products and services.

ROBERT HALF INTERNATIONAL - Dearborn, MI

2/97-12/99

Recipient-Staffing Manager of the Year 1999-Canadian District

Senior Staffing Manager-OfficeTeam Division-Responsible for variously

weekly activities, including; cold & warm sales calls via the phone or face-

to-face to develop new business & maintain existing client base throughout

Detroit. Prepare and present proposals, quotes, and sales presentations.

Promote & conduct speaking engagements to vocational schools & local

colleges about market conditions, our services and benefits of temporary

work. Interview, train and mentor newly hired staffing managers. Attend &

sponsor various local organizations & affiliated partnerships monthly

meetings to increase company visibility. Recruitment of new employees via

job fairs, Internet searches and area placement agencies. Phone pre-

screening, interviewing, retention, counseling & termination of temporary

employees.

Jessica L Aarhus

Resume

Page 2

MITSUBISHI INTERNATIONAL CORPORATION - Southfield, MI

9/95-2/97

Sales Assistant-Administrative support to three area managers.

Responsibilities included traveling with managers to various US customers.

Compiled and recorded all sales, financial, and expenditure data for each

department on a monthly, quarterly, and annual basis. Maintained customer

accounts, including; accounts receivable/payable; invoicing,

shipping/receiving stock. Interface with customs regarding:

importation/exportation of material, duty drawback and compliance with

harmonized codes. Successfully coordinated all travel arrangements and

inter-department meetings.

MANPOWER SERVICES - Lansing, MI 4/91-

9/95

Recipient-Highest Quality Placements-1993

Contract Manager-on-site at IBM. Responsibilities included ensuring

Quality Service & meeting contract requirements for the growing aftermarket

division. Successful placement and management of 50 + contract personnel.

Monitored employee performance and conducted performance reviews concerning

sales goals, attendance and other personnel related issues. Interviewed

and promoted staff into newly created positions, conducted exit interviews

and terminations. Coordinated installation and setup of Kronos time keeper

system. Designed & compiled weekly sale figures & turnover reports for

projecting future staffing needs. Planned, scheduled & facilitated

employee/staff recognition events, training, weekly supervisory meetings, &

communicated the weekly department statistics & concerns to IBM & Manpower

Regional Management. Designed, compiled & tracked an employee benefit

questionnaire that resulted in an enhanced benefit program. Processed

administrative paperwork for drug screens, criminal background checks, &

weekly payroll & billing functions.

Sales & Service Representative-Responsible for marketing & increasing

sales to new and existing customers using Manpower systems. Provide

quality customer service to internal and external customers. Screened &

interviewed all temporary employees. Set up, administered & supervised the

training & testing systems for temporary employees. Job placement in

office & industrial environments. Monitored attendance & performance of

temporaries through quality performance appraisals & provide coaching &

counseling to assure job satisfaction. Rewarded & recognized employees for

excellent service through company award programs. Performed reference

checks, criminal background checks & drug screening on temporary employees,

& processed separation claims for unemployment benefits & attended

hearings. Recruitment of employees through local universities, & ad

placement.

EDUCATION:

Schoolcraft Community College - Criminal Justice

1/01-4/01

Lansing Community College -- Business Administration

3/91-3/92

ACTIVITIES:

Maricopa County Sheriff Department -Arizona-Reserve

2006-2007

Wayne County Sheriff Department -Michigan-Reserve

2003-2005

Dearborn Police Department -Michigan- Reserve

2000-2003

REFERENCES:

Furnished upon request

Contact this candidate