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Customer Service Engineer

Location:
Cheyenne, Wyoming, 82001, United States
Posted:
May 24, 2010

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April **, ****

Dear sir or madam,

I have had schooling in Computer Science as well as on the job training

when I was employed as an intern for the State Engineer's Office.

I have been repairing computers since 1999. I fix software and hardware

issues as well as do virus removal, and occasionally I'll get a call for a

network repair. I have also instructed in home computer training.

I am dedicated, hard working and have the ability to perform multiple

operations. I have excellent customer service skills, and one of the things

I enjoy about working with the public is meeting new people. My diverse job

history has helped me gain high quality job skills. I feel that there is

never enough to learn. My highly adaptive skills make it easy for me to

quickly learn new computer software or company procedures.

I hope that you will have time to review my credentials and should you deem

it appropriate, seek to visit with you soon regarding this position.

I certainly thank you in advance, for your time and consideration in this

matter.

Sincerely,

[pic]

**** ******

538 Western Hills Blvd

Cheyenne, WY 82009

307-***-****

Encl: resume

**** John ******

538 Western Hills Blvd

Cheyenne, WY 82009

Mobile: 307-***-****

Email: *********@*****.***

WORK EXPERIENCE Dt's Liquormart 5/2005 - 11/2009

Cheyenne, WY US

Salary: 10.50 USD Per

Year

Hours per week: 40

Night Manager

I managed a staff of up to 10 people in one of the largest

bar/liquor stores in Wyoming. I also oversaw store

operations, nightly deposits, and dealt with customer

issues.

State Engineer's Office 5/2006 - 8/2006

Cheyenne, WY US

Salary: 18000 USD Per

Year

Hours per week: 40

IT Support Services Intern

Low level tech support, hardware software and

network issues. Some SQL database, crystal reports,

ArcGIS

Advantage Wireless 6/2004 - 2/2005

Cheyenne, WY US

Salary: 7 USD Per Hour

Hours per week: 35

Sales Consultant

I was an authorized dealer to sell contracts for Sprint

and Verizon. I also assisted customers with phone related

issues.

Office for International 2/2003 - 12/2003

Services

Las Vegas, NV US

Salary: 8.50 USD Per

Hour

Hours per week: 20

Employee

I worked in the customer service department processing

refunds and issuing checks for all returned products,

processed mail and collection letters, and did data entry.

Caesar's Palace 3/2002 - 10/2002

Las Vegas, NV US

Salary: 8.75 USD Per

Hour

Hours per week: 40

Life Guard

Greeted pool guests, customer service, life

guarding duties.

EDUCATION UNLV

Las Vegas, NV US

Some College Coursework Completed

Relevant Coursework, Licensures and Certifications:

Took mainly general education classes

(core/nonspecific classes)

LCCC

Cheyenne, WY US

Some College Coursework Completed

Relevant Coursework, Licensures and Certifications:

Started A+ certification

I was working toward a degree in Computer Science.

REFERENCES Dan Hatanelas

Phone Number: 307-***-****

Reference Type: Personal

Rolfe Burgess Wells Fargo

Phone Number: 307-***-****

Reference Type: Personal

Timonii State Employment

Coppinger

Phone Number: 307-***-****

Reference Type: Personal



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